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ofsv-trivia-list/dts.md: Add info on providing verbose logs to suppor…
…t team Signed-off-by: Pawel Langowski <[email protected]>
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@@ -91,3 +91,19 @@ Please [donate](../ways-you-can-help-us.md#donate-money) using one of | |
available methods and contact [3mdeb](mailto:[email protected]) or [Dasharo | ||
Team](mailto:[email protected]) to let us know about your donation. Minimal | ||
donating to access DTS SE with one year update support is 60EUR. | ||
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## How can I help support diagnose an issue I'm having quicker? | ||
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Make sure to provide logs that show the failing feature. Provide information | ||
that will help reproduce the issue - the machine model, Dasharo/DTS version, | ||
etc. | ||
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If you are having issues with functionalities provided by the DTS start menu, | ||
you can help by running it in verbose mode and providing logs. To do that, | ||
follow the instructions below: | ||
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1. Enter DTS shell | ||
2. Edit `/usr/sbin/dts` - add `set -x` at the beginning of the file: | ||
3. Save the file and run the menu again by running `dts` in the shell. | ||
4. Reproduce the problem. | ||
5. Save the logs and send them to support. |