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ofsv-trivia-list/dts.md: Add info on providing verbose logs to suppor…
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…t team

Signed-off-by: Pawel Langowski <[email protected]>
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PLangowski committed Aug 23, 2024
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Expand Up @@ -91,3 +91,19 @@ Please [donate](../ways-you-can-help-us.md#donate-money) using one of
available methods and contact [3mdeb](mailto:[email protected]) or [Dasharo
Team](mailto:[email protected]) to let us know about your donation. Minimal
donating to access DTS SE with one year update support is 60EUR.

## How can I help support diagnose an issue I'm having quicker?

Make sure to provide logs that show the failing feature. Provide information
that will help reproduce the issue - the machine model, Dasharo/DTS version,
etc.

If you are having issues with functionalities provided by the DTS start menu,
you can help by running it in verbose mode and providing logs. To do that,
follow the instructions below:

1. Enter DTS shell
2. Edit `/usr/sbin/dts` - add `set -x` at the beginning of the file:
3. Save the file and run the menu again by running `dts` in the shell.
4. Reproduce the problem.
5. Save the logs and send them to support.

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