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CroftLA committed Apr 16, 2024
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19 changes: 16 additions & 3 deletions .github/ISSUE_TEMPLATE/bug_report.md
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---

**Describe the bug**
# This is mandatory information for an issue to be accepted.

If this information is not provided, it may be closed without action being taken.

## Must associate a type and project

1. Assign the 'DfE Design' project to this issue
2. Assign a label (Documentation, Bug, Enhancement etc)

## Describle the issue
A clear and concise description of what the bug is.

**To Reproduce**
## What do you do to reproduce it
Steps to reproduce the behavior:
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

**Expected behavior**
## What should happen?
A clear and concise description of what you expected to happen.

------

## The following is optional information

**Screenshots**
If applicable, add screenshots to help explain your problem.

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6 changes: 0 additions & 6 deletions app/data/stats.json
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"source": "https://www.ofcom.org.uk/__data/assets/pdf_file/0022/234364/digital-exclusion-review-2022.pdf",
"type": "d"
},
{
"measure": "Households that only use mobile devices to access the internet",
"percent": 21,
"source": "https://www.ofcom.org.uk/__data/assets/pdf_file/0022/234364/digital-exclusion-review-2022.pdf",
"type": "d"
},
{
"measure": "All age groups with zero digital skills",
"percent": 8,
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19 changes: 10 additions & 9 deletions app/views/design-system/style-guide/index.html
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### job titles

We try to avoid generic job titles because they can change regularly. We don't use the job title as an identifier alongside a name, for example:
We try to avoid generic job titles because they can mean different things to different people.

Delivery officer: Joe Bloggs
Caseworker: Francis Blunderbuss
For example, a school business manager might have different responsibilities from one school to another.


Instead, use language that describes the thing a job role does. Something like, "The person who manages your recruitment should upload the job advert" rather than "Your HR Lead should upload the job advert".

For internal products and services, try not to use the job title as an identifier alongside a name, for example:

Delivery officer: Josephine Bloggs

We describe the thing that the job role does. This should make more sense to more people and help guard against future changes, for example:
We would write that a project is assigned to a particular person, for example:

Prepared for advisory board by: Joe Bloggs
Completed by: Francis Blunderbuss
<br>Case owner
Project owner
Assigned to: Josephine Bloggs

Job titles can and do change as departments and divisions reorganise and restructure. Avoiding job titles can help to reduce confusion when those titles are no longer used.


## K
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210 changes: 119 additions & 91 deletions app/views/our-work/projects/education-health-care-plan.html
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{% extends "layouts/content-full-width.html" %}
{% set selectedNav = "Our work" %}
{% set pageName = "Digital Education, Health and Care Plan (EHCP)" %}
{% set pageDescription = "The Education, Health and Care Plan (EHCP) digital project is a cross-government project. It
aims to support local authorities to improve outcomes for children and young people with EHC plans." %}
{% set pageDescription = "The education, health and care plan (EHCP) digital project is a cross-government project. It aims to support local authorities in improving outcomes for children and young people with EHC plans. " %}

{% block hero %}
<section class="dfe-page-header">
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<div class="govuk-grid-row">
<div class="govuk-grid-column-one-quarter">
<h2 class="govuk-heading-s govuk-!-margin-bottom-2">Published</h2>
<p class="govuk-!-margin-bottom-5">14 November 2023</p>
<p class="govuk-!-margin-bottom-5">11 April 2024</p>
</div>
<div class="govuk-grid-column-one-half">
<h2 class="govuk-heading-s govuk-!-margin-bottom-2">Author</h2>
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<h2 class="govuk-heading-l">Project overview</h2>


<p>The DfE have made a commitment in the <a
<p>The Department for Education (DfE) have made a commitment in the <a
href="https://www.gov.uk/government/publications/send-and-alternative-provision-improvement-plan"
class="govuk-link">SEND and alternative provision improvement plan</a> to support further
digitisation of the EHCP process.</p>
<p>Following a discovery in summer 2023 to understand the benefits, barriers and limitations of the
digitisation of the EHCP process, we are moving into alpha. </p>
class="govuk-link">SEND and alternative provision improvement plan </a>to support further digitisation of the EHCP processes.</p>
<p>We carried out a discovery phase in summer 2023 to understand the benefits, barriers and limitations of the EHCP digitisation process. Following a subsequent alpha phase, we are now moving into our beta phase. </p>


<h2 class="govuk-heading-l">The EHCP</h2>


<p>An EHCP is a legal document for an individual child or young person (aged 0-24 years) with special
educational needs and disabilities (SEND).</p>
<p>The EHCP includes:</p>


<table class="govuk-table">
<thead class="govuk-table__head">
<tr class="govuk-table__row">
<th scope="col" class="govuk-table__header ">Phase</th>
<th scope="col" class="govuk-table__header ">Start</th>
<th scope="col" class="govuk-table__header ">End</th>
</tr>
</thead>
<tbody class="govuk-table__body">
<tr class="govuk-table__row">
<th scope="row" class="govuk-table__header">Discovery</th>
<td class="govuk-table__cell ">May 2023</td>
<td class="govuk-table__cell ">June 2023</td>

</tr>
<tr class="govuk-table__row">
<th scope="row" class="govuk-table__header">Alpha</th>
<td class="govuk-table__cell ">October 2023</td>
<td class="govuk-table__cell ">February 2024</td>
</tr>
<tr class="govuk-table__row">
<th scope="row" class="govuk-table__header">Beta</th>
<td class="govuk-table__cell ">February 2024</td>
<td class="govuk-table__cell ">March 2025</td>
</tr>
</tbody>
</table>

<h2 class="govuk-heading-l">1) Guidance recommendation</h2>

<p>The guidance will be co-produced with local authorities (LAs), Integrated Care Board professionals, software suppliers and wider stakeholders in the sector. This is to ensure that children and young people gain the most benefit from digitisation.  </p>

<h2 class="govuk-heading-l">2) Specification for minimum functionality of systems</h2>

<p>These are the functions that a digital EHCP system must do as a minimum and will allow LAs to: </p>
<ul class="govuk-list govuk-list--bullet">
<li>a description of the child or young person’s educational, health and social care needs</li>
<li>what provisions must be put in place to help the child or young person achieve key life outcomes</li>
<li>details about the child or young person’s aspirations</li>
<li>details for those in Year 9 or above about preparation for adulthood</li>
</ul>
<li>benchmark their level of digitisation</li>
<li>identify areas they need to improve </li>
<li>identify digital systems that meet the minimum functionality</li>
</ul>.

<p>It will also help software suppliers understand what they need to provide and allow new suppliers to come to market. </p>
<p>We will look to mandate these.</p>

<h2 class="govuk-heading-l">Discovery activity</h2>
<p>The discovery looked to understand what part digitisation should play in the EHCP process and the potential
longer-term benefits of digital, through research with:
<h2 class="govuk-heading-l">3) EHC record data standard</h2>
<p>A data standard will support the digital EHC process, including:
<p>
<ul class="govuk-list govuk-list--bullet">
<li>local authorities</li>
<li>national bodies</li>
<li>families</li>
<li>digital system suppliers</li>
<li>a data schema (the classification and categorisation of data fields and related hierarchies)</li>
<li>guidance on how it should be used by suppliers and LAs </li>
</ul>
<p>The team conducted two deep dives with local authorities (LAs) who have established digital EHCP systems
in place. They spoke to a wide range of LAs, education and healthcare professionals based in that region,
and to local families who had used the software.​ This led to an understanding of LA and
other professionals' experiences of procuring, implementing and using a digital EHCP hub.
<p>This will ease data sharing across different systems, integration of systems and allow for consistent data reporting and analysis. 
<p>
<p>The team also reviewed a selection of local authority digital EHCP systems. They considered how information
is captured and whether better communication could improve efficiency.
<p>We will look to mandate the data standard. 
<p>
<p>Working with digital Case Management System (CMS) and digital EHCP system suppliers, the team looked to
better understand the products and services on offer.</p>
<h2 class="govuk-heading-l">Digital EHCP implementation</h2>
<p>Our research found benefits to adopting digital EHCP systems for users including families, young people and
children, and LA case workers. There were still some issues EHCP users faced when using digital systems,
which impacted upon the:
<h2 class="govuk-heading-l">4) Secure EHC record transfer mechanism</h2>
<p>We aim to understand options for a technical mechanism for safely and securely transferring an EHC record and plan from one LA to another.
<p>
<p>The mechanism will reduce the administrative burden for LAs and create smoother experiences for children, young people and families. </p>
<p>Once the options are considered, we will add the mechanism options to the minimum specifications and data standard. This will ensure that LAs use a consistent method which is supported by software suppliers. </p>

<h2 class="govuk-heading-l">5) LA support community</h2>
<p>This is long-term engagement with all LAs, enabling them to network with and support one another during their digitisation process. The community will allow us to consistently engage with LAs to develop and test the: </p>

<ul class="govuk-list govuk-list--bullet">
<li>experiences of families</li>
<li>quality of plans</li>
<li>ability to keep to deadlines</li>
<li>expected digital EHCP system functionality required </li>
<li>EHC record data standard</li>
<li>way a secure EHC record transfer mechanism would work in practice </li>
<li>LA guidance</li>
</ul>
<p>As professionals and families are asked to use the systems multiple times, these pain points occur multiple
times, therefore exacerbating the need to address them.</p>
<p>The experiences vary depending on where the professional is based, for example within health, education or
special educational needs and disability case management.</p>

<h2 class="govuk-heading-l">During alpha phase</h2>
<p>We conducted research to understand the experiences of special educational needs and disabilities (SEND)
leaders in local authorities, education, health and care settings.</p>
<p>The alpha phase is where we test and shape the ideas and hypotheses from our discovery.</p>
<p>At the end of this phase, we want a clear set of recommendations that we will look to fund and test during a
private beta phase (like a pilot).</p>
<p>We are currently testing whether local authorities would be best supported to digitise their EHCP processes
through all or a combination of the following:</p>
<p>This will include using digitised LAs to form an advisory group.</p>

<ul class="govuk-list govuk-list--bullet">
<li>a data standard</li>
<li>a set of requirements for digital systems</li>
<li>standardised EHCP record</li>
<li>facilitation of advice and support</li>
<h2 class="govuk-heading-l">6) DfE SEND digital supplier channel</h2>
<p class="govuk-body">We will engage with suppliers and LAs on the minimum functionality and data standard of digital EHCP systems through regular meetings.
</p>
<p class="govuk-body">When we reach business as usual, we will have one communication channel to engage with suppliers, share our plans and receive any feedback.
</p>
<p class="govuk-body">This will be a dedicated public sign-up function for all current suppliers and new ones.
</p>

<h2 class="govuk-heading-l">Playback webinars</h2>

<p>We held four playback webinars for local authorities, Integrated Care Boards, software suppliers and wider stakeholders to share both our: </p>
<ul class="govuk-list govuk-list--bullet">
<li>alpha findings</li>
<li>recommendations for our beta phase.</li>
</ul>
<p>To understand the challenges, benefits and further ideas, we have engaged with:</p>
<ul class="govuk-list govuk-list--bullet">
<li>local authority special educational needs and disabilities (SEND) leads</li>
<li>SEND coordinators within education settings</li>
<li>local authority digital and IT leads</li>
<li>suppliers of digital systems</li>
<li>integrated care board designated clinical or medical officers</li>

<p>We explained the case for all SEND services to digitise their EHCP processes to: </p>
<ul class="govuk-list govuk-list--bullet">
<li>deliver better experiences for both families and professionals</li>
<li>enable them to continuously improve their services</li>
<li>focus staff time on family engagement rather than managing bureaucracy.</li>
</ul>
<p>We have spoken to people using user research interviews, and we held three online workshops. We are also
testing our ideas with a prototype that helps aid discussions during the later stages of the alpha phase.
</p>
<p>You can find out more about our research and design on <a
href="https://design-histories.education.gov.uk/education-health-and-care-plan-ehcp-digital-alpha"
class="govuk-link">our design history.</a></p>

<h2 class="govuk-heading-l">Get involved</h2>
<p class="govuk-body">To find out more or get involved email: <a href="mailto:[email protected]"
class="govuk-link">[email protected]</a>
</p>
<p>We are looking at the best way to do this, based on both: </p>
<ul class="govuk-list govuk-list--bullet">
<li>on-going user-centred research</li>
<li>insights from the Change Programme.</li>
</ul>

<p>We would like all local authorities to gain the benefits outlined in the SEND and Alternative Provision (AP) Improvement Plan by digitising. </p>
<p>The DfE is also working hard to identify and spread best practice of delivering EHCPs to improve both the: </p>
<ul class="govuk-list govuk-list--bullet">
<li>quality of plans</li>
<li>experience of getting or providing them</li>
</ul>

<h2 class="govuk-heading-l">Background information</h2>
<p>Core principles of our digital EHCP system design and related guidance will include both: </p>
<ul class="govuk-list govuk-list--bullet">
<li>embedding transparency</li>
<li>ensuring it captures the child or young person’s voice and needs. </li>
</ul>

<p>The education, health and care plan digital project is work that forms part of the <a
href="https://www.gov.uk/government/publications/send-and-alternative-provision-improvement-plan"
class="govuk-link">Department for Education's SEND and alternative provision improvement plan</a>.</p>
<p>A local authority's digital EHCP system should cover the entire EHCP process, including, assessment, drafting, implementing and maintaining a plan. </p>
<p>Based on the SEND and AP Improvement Plan timelines, we will continue to communicate project timelines on this page and through our community group. </p>

<p>Dates for the next LA community group sessions: </p>
<p>9th May: 1.30 - 2.30pm </p>
<p>11th June: 11 - 12noon </p>
<p>18th July: 2.30 - 3.30pm</p>

<h2 class="govuk-heading-l">Contact the team</h2>

<p>To find out more or get involved email: <a
href="[email protected]"
class="govuk-link">[email protected]</a></p>
</div>

</div>
<div class="govuk-grid-column-one-third">

<h2 class="govuk-heading-m">Design histories</h2>
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</div>






</div>
</div>
</div>
</section>




</div>
</div>

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{% endblock %}
{% endblock %}
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