capitalise Service Assessment Plus team

app/views/service-assessments/actioning-recommendations.html

@@ -72,7 +72,7 @@
 
 ## If the team want to challenge the report 
 
-Email the <a href="mailto:[email protected]">service assessment plus team</a> to arrange next steps. They'll set up a meeting with the panel so that you can talk through the report. 
+Email the <a href="mailto:[email protected]">Service Assessment Plus team</a> to arrange next steps. They'll set up a meeting with the panel so that you can talk through the report. 
 
 {% endmarkdown %}
 

app/views/service-assessments/assessments.html

@@ -21,7 +21,7 @@
 
 Service assessments happen at the end of alpha, private and public beta phases.  They're usually 4 hours long and take place on Tuesdays, Wednesdays, or Thursdays. 
 
-You should request a service assessment at least 5 weeks in advance so that the service assessment plus team has time to arrange an assessor panel.
+You should request a service assessment at least 5 weeks in advance so that the Service Assessment Plus team has time to arrange an assessor panel.
 
 If you're in discovery, you should book a [discovery peer review](/service-assessments/discovery-peer-review). This will help the team to understand what the problem is, priorities and whether to move into alpha. 
 
@@ -31,7 +31,7 @@
 
 If your service has over 100,000 transactions per year or users are from more than one government department, the panel will consist of cross-government assessors. 
 
-Some non-transactional services may also need to be assessed by a cross-government panel. The service assessment plus team can advise on this when you book your assessment. 
+Some non-transactional services may also need to be assessed by a cross-government panel. The Service Assessment Plus team can advise on this when you book your assessment. 
 
 Read the guidance for [what counts as a transactional service](https://www.gov.uk/service-manual/service-assessments/check-if-need-to-meet-service-standard#what-counts-as-a-transactional-service).
 
@@ -64,7 +64,7 @@
 
 ### On the day 
 
-Service assessments are usually 4 hours but can vary. Some services may need less time, whereas larger services may need more. You can discuss your needs with the service assessment plus team as part of booking.  
+Service assessments are usually 4 hours but can vary. Some services may need less time, whereas larger services may need more. You can discuss your needs with the Service Assessment Plus team as part of booking.  
 
 Someone from each discipline within the team should attend. It can be of value for the rest of the team to attend as silent observers. 
 

app/views/service-assessments/complete-peer-review-report.html

@@ -36,11 +36,11 @@
 
 ## Submit the report 
 
-It's the lead assessor's responsibility to submit the report to the service assessment plus team for final checks before it's shared with the service team. 
+It's the lead assessor's responsibility to submit the report to the Service Assessment Plus team for final checks before it's shared with the service team. 
 
 If the team accepts the report and there are recommendations the panel has offered to support, the team will be in touch. This could mean having a follow-up call or giving advice on a workshop, depending on the recommendations. 
 
-If the team challenges the report, they'll raise any issues with the service assessment plus team, who'll set up a meeting with the panel. 
+If the team challenges the report, they'll raise any issues with the Service Assessment Plus team, who'll set up a meeting with the panel. 
 
 
 

app/views/service-assessments/complete-service-assessment-report.html

@@ -32,7 +32,7 @@
 
 You could also add comments directly to the report in the [service assessment service](/manage) during the assessment. 
 
-It will be the lead assessor's responsibility to add the overall rating, review the report and submit it to the service assessment plus team. They'll then forward it on to the service team. 
+It will be the lead assessor's responsibility to add the overall rating, review the report and submit it to the Service Assessment Plus team. They'll then forward it on to the service team. 
 
 ## Give the service a rating for each Service Standard 
 
@@ -86,11 +86,11 @@
 ## What happens after the report is submitted 
 
 
-The DfE service assessment plus team will share the report with the service team. 
+The DfE Service Assessment Plus team will share the report with the service team. 
 
 If the team accepts the report and there are actions they need to take before their next assessment, they may be in touch with the panel. This could mean having a follow-up call, or advice on a workshop, depending on the actions that need addressing. 
 
-If the team challenge the report or ask for clarification for any of the points made, they should speak to the DfE service assessment plus team. Who will then set up a meeting with the assessor panel. 
+If the team challenge the report or ask for clarification for any of the points made, they should speak to the DfE Service Assessment Plus team. Who will then set up a meeting with the assessor panel. 
 
 
 

app/views/service-assessments/discovery-peer-review.html

@@ -40,7 +40,7 @@
 
 When you start your discovery, you should plan to [book your peer review](/book) so that it happens near the end of discovery. 
 
-Make the booking at least 5 weeks in advance so the service assessment plus team has time to arrange a panel. 
+Make the booking at least 5 weeks in advance so the Service Assessment Plus team has time to arrange a panel. 
 
 ## What to prepare for a discovery peer review 
 
@@ -109,7 +109,7 @@
 
 ### To challenge the report 
 
-Arrange next steps by emailing the service assessment plus team at [[email protected]](mailto:[email protected]).  
+Arrange next steps by emailing the Service Assessment Plus team at [[email protected]](mailto:[email protected]).  
 
 They'll set up a meeting for the team with the panel. You'll agree any changes to the report with the panel before you accept it. 
 

app/views/service-assessments/index.html

@@ -34,10 +34,10 @@
 - a transactional service with over 100,000 transactions per year, or 
 - users are from more than one public sector organisation 
 
-The service assessment plus team will work with CDDO (Central Digital and Data Office) to arrange the panel of cross-government assessors.  
+The Service Assessment Plus team will work with CDDO (Central Digital and Data Office) to arrange the panel of cross-government assessors.  
 
 
-Book a cross-government service assessment by emailing the <a href="mailto:[email protected]">service assessment plus team</a>. 
+Book a cross-government service assessment by emailing the <a href="mailto:[email protected]">Service Assessment Plus team</a>. 
 
 
 ## DfE panel service assessment 
@@ -48,15 +48,15 @@
 - non-transactional, or
 - an information service 
 
-Book a DfE panel service assessment by emailing the <a href="mailto:[email protected]">service assessment plus team</a>. 
+Book a DfE panel service assessment by emailing the <a href="mailto:[email protected]">Service Assessment Plus team</a>. 
 
 ## Discovery peer reviews 
 
 You need a peer review if you're in the discovery phase.
 
 The outcome will be a report sharing what the team has done well and what they need to improve. You will no longer get a RAG rating.  
 
-Book a discovery peer review by emailing the <a href="mailto:[email protected]">service assessment plus team</a>. 
+Book a discovery peer review by emailing the <a href="mailto:[email protected]">Service Assessment Plus team</a>. 
 
 ## Mid or end of phase peer reviews
 

app/views/service-assessments/peer-review-report.html

@@ -33,7 +33,7 @@
 
 ### To challenge the report 
 
-Arrange next steps and email the service assessment plus team at [[email protected]](mailto:[email protected]).  
+Arrange next steps and email the Service Assessment Plus team at [[email protected]](mailto:[email protected]).  
 
 They'll set up a meeting for the team with the panel. You'll agree any changes to the report with the panel before you accept it. 
 

app/views/service-assessments/run-peer-review.html

@@ -26,7 +26,7 @@
 
 Assessors should: 
 - read the supporting artefacts about the discovery. Start to think about questions
-- take part in a pre-call (organised by the service assessment plus team) to do introductions and agree an agenda 
+- take part in a pre-call (organised by the Service Assessment Plus team) to do introductions and agree an agenda 
 - answer any questions or concerns the team may have 
 
 ### Example discovery peer review agenda 
@@ -63,7 +63,7 @@
 - submit the report, if you're the lead assessor 
 - provide any support needed after the peer review, along with any actions. This could mean answering questions or giving advice
 
-You'll be supported by the service assessment plus team throughout the process. 
+You'll be supported by the Service Assessment Plus team throughout the process. 
 
 
 ## Complete a discovery peer review report
@@ -93,11 +93,11 @@
 
 ### Submit the report 
 
-It's the lead assessor's responsibility to submit the discovery peer review report to the service assessment plus team for final checks before it's shared with the service team. 
+It's the lead assessor's responsibility to submit the discovery peer review report to the Service Assessment Plus team for final checks before it's shared with the service team. 
 
 If the team accepts the report and there are recommendations the panel has offered to support, the team will be in touch. This could mean having a follow-up call or giving advice on a workshop, depending on the recommendations. 
 
-If the team challenges the report, they'll raise any issues with the service assessment plus team, who'll set up a meeting with the panel. 
+If the team challenges the report, they'll raise any issues with the Service Assessment Plus team, who'll set up a meeting with the panel. 
 
 
 

app/views/service-assessments/run-service-assessment.html

@@ -36,8 +36,8 @@
 Assessors should:  
 
 - read team artefacts relevant to your profession. For example, user research will review the research plan, whereas a lead assessor may only review the slidedeck. You’ll find artefacts in the [Service assessment service](/book)  
-- review previous reports, such as a discovery peer review or previous phase assessment. You’ll be sent a link to these by the DfE service assessment plus team  
-- attend pre-assessment calls, organised by the DfE service assessment plus team. You'll meet the team being assessed, agree the agenda and answer any profession-specific questions or concerns  
+- review previous reports, such as a discovery peer review or previous phase assessment. You’ll be sent a link to these by the DfE Service Assessment Plus team  
+- attend pre-assessment calls, organised by the DfE Service Assessment Plus team. You'll meet the team being assessed, agree the agenda and answer any profession-specific questions or concerns  
 
 The lead assessor should also:
 
@@ -78,7 +78,7 @@
 
 Read the guidance on [completing an assessment report](/service-assessments/complete-service-assessment-report) to help you through the process.
 
-The DfE service assessment plus team will support you in your role as an assessor.
+The DfE Service Assessment Plus team will support you in your role as an assessor.
 
 
 

app/views/service-assessments/service-assessment-report.html

@@ -60,7 +60,7 @@
 
 ### To challenge the report 
 
-Email the service assessment plus team at [email protected] to arrange next steps. 
+Email the Service Assessment Plus team at [email protected] to arrange next steps. 
 
 They'll set up a meeting for the team with the panel. You'll need to agree any changes to the report with the panel before you accept the outcome.