Cognigy-CoCo Integration

Installation instructions

Tutorial video

• Download cognigy-coco-module.zip from /release folder
• Login to Cognigy
• Click on your profile (it's in upper right corner)
• Select "Integration Framework"
• Click UPLOAD button
• Select cognigy-coco-module.zip
• Wait for upload to complete
• Coco module is now installed

Use instructions

• In a flow, choose Create Node>Modules>Coco>CoCo
• Double-click the module node
• Input a component id (for example, "namer_vp3")
• Input your dev key
• Component is now ready
• tip: when testing for component status, also test for context structure, like (!cc.coco) || !!cc.coco&&!!cc.coco.completed&&(!cc.coco.completed.namer_vp3||cc.coco.completed.namer_vp3 === false)

API

• Coco modules write to Cognigy Context under "coco"
• The "coco" section of context is a JSON object with the following structure: coco:

{
   "completed": {},       // coco components that completed add their id here
   "failed": {},          // coco components that failed add their id here
   "session_id":string    // current component's session id
   [component_id]:{}      // each component writes the last interaction result under its id
   "updated_context": {}  // information components gathered goes here
} 

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