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Reset WTC Console: vocms0113

Sharad Agarwal edited this page Jun 18, 2019 · 1 revision

Through the web:

If you see empty page on the console.

  • Step 1: Go to

https://vocms0113.cern.ch/globalerror2

  • Enter the PrepID into the search box: "EXO-RunIIFall18GS-01777" // this is an example

  • Click the "x" so that it disappeared from the table

  • Click "Update table"

  • Refresh the conosle page and it should work.

Restarting the console because of deadlock:

When you see the page not found/ taking too long to respond:

https://workflowwebtools.readthedocs.io/en/latest/troubleshooting.html

  • Step 1: Login to lxplus

  • Step 2: ssh vocms0113

  • Step 3: sudo kill -9 $(cat /home/dabercro/OpsSpace/WorkflowWebTools/runserver/pid)

  • Step 4: cd /home/dabercro/OpsSpace/WorkflowWebTools/runserver

  • Step 5: ./run.sh

  • Step 6: sudo tail -f /home/dabercro/OpsSpace/WorkflowWebTools/runserver/nohup.out

Press ctrl+c when you see ENGINE Bus STARTED

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