You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Hi I am running v0.1.8 of the module on x64 Python 3.11 on Windows Server 2016 and Word 2016 (16.0.5369.1000) MSO (16.0.5366.1000)
I've been running this fantastic module with v0.1.7 for a couple of years. Then I notice in Jan '23 that the output pdfs just show the top quarter of the original page scaled to fit the whole pdf page. i.e. I am just seeing the top left quarter of each original page in the pdf.
I haven't updated any python components or code during this time/ I upgraded to latest python 3.11 x64 build and updated docx2pdf to v0.1.8 to see if this resolved it to no avail.
The only thing I believe to have changed is that word has been updated in this time, through windows update.
The document in question contains sensitive information so I would have to look at redacting or something, if this is needed for further diagnosis.
I'm not sure where to go from this point, so I am reaching out here for further advice on how to resolve this issue.
Hope some kind soul can point me in the right direction.
regards
TT
The text was updated successfully, but these errors were encountered:
Hi I am running v0.1.8 of the module on x64 Python 3.11 on Windows Server 2016 and Word 2016 (16.0.5369.1000) MSO (16.0.5366.1000)
I've been running this fantastic module with v0.1.7 for a couple of years. Then I notice in Jan '23 that the output pdfs just show the top quarter of the original page scaled to fit the whole pdf page. i.e. I am just seeing the top left quarter of each original page in the pdf.
I haven't updated any python components or code during this time/ I upgraded to latest python 3.11 x64 build and updated docx2pdf to v0.1.8 to see if this resolved it to no avail.
The only thing I believe to have changed is that word has been updated in this time, through windows update.
The document in question contains sensitive information so I would have to look at redacting or something, if this is needed for further diagnosis.
I'm not sure where to go from this point, so I am reaching out here for further advice on how to resolve this issue.
Hope some kind soul can point me in the right direction.
regards
TT
The text was updated successfully, but these errors were encountered: