diff --git a/locale/cs/LC_MESSAGES/admin-docs.po b/locale/cs/LC_MESSAGES/admin-docs.po index 21f2cdc9..a9f9221d 100644 --- a/locale/cs/LC_MESSAGES/admin-docs.po +++ b/locale/cs/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: 2023-09-23 01:11+0000\n" "Last-Translator: Tomáš Kovařík \n" "Language-Team: Czech `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 +msgid "" +"`Meta developer account `_" +msgstr "" + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" + +#: ../channels/facebook.rst:30 +msgid "Creating an App" +msgstr "" + +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" +msgid "If you have more than one business portfolio, select the desired one." msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" + +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" +#: ../channels/facebook.rst:None +msgid "Screenshot showing basic settings section of app settings" msgstr "" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:None +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +msgid "Screenshot showing Account selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:111 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing pages selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing permission overview" +msgstr "" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -5372,10 +5522,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5468,12 +5614,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." diff --git a/locale/da/LC_MESSAGES/admin-docs.po b/locale/da/LC_MESSAGES/admin-docs.po index ff6b4f2e..8ab66a6f 100644 --- a/locale/da/LC_MESSAGES/admin-docs.po +++ b/locale/da/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n" "Last-Translator: Automatically generated\n" "Language-Team: none\n" @@ -20,7 +20,8 @@ msgstr "" msgid "Chat" msgstr "" -#: ../channels/chat.rst:5 ../misc/object-conditions/basics.rst:5 +#: ../channels/chat.rst:5 ../channels/facebook.rst:5 +#: ../misc/object-conditions/basics.rst:5 #: ../settings/security/ssl-certificates.rst:5 #: ../system/integrations/pgp/index.rst:5 ../system/objects/permissions.rst:5 msgid "Introduction" @@ -2282,84 +2283,233 @@ msgstr "" msgid "Facebook" msgstr "" -#: ../channels/facebook.rst:6 +#: ../channels/facebook.rst:7 msgid "" -"Please note that this part of our documentation currently is outdated. We " -"currently are working on solutions for this topic." +"You can connect your Facebook account to Zammad, allowing you to create " +"tickets from posts and respond as comments." msgstr "" -#: ../channels/facebook.rst:9 +#: ../channels/facebook.rst:10 msgid "" -"You can connect Facebook Accounts with Zammad. You need to connect your " -"Zammad with Facebook first:" +"Please note that you first and foremost should have a look at `Meta's " +"documentation `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 +msgid "" +"`Meta developer account `_" +msgstr "" + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" + +#: ../channels/facebook.rst:30 +msgid "Creating an App" +msgstr "" + +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" +msgid "If you have more than one business portfolio, select the desired one." msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" + +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" +#: ../channels/facebook.rst:None +msgid "Screenshot showing basic settings section of app settings" msgstr "" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:None +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +msgid "Screenshot showing Account selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:111 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing pages selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing permission overview" +msgstr "" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -5348,10 +5498,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5444,12 +5590,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." diff --git a/locale/de/LC_MESSAGES/admin-docs.po b/locale/de/LC_MESSAGES/admin-docs.po index e9383742..819ac271 100644 --- a/locale/de/LC_MESSAGES/admin-docs.po +++ b/locale/de/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: 2024-09-25 07:00+0000\n" "Last-Translator: Ralf Schmid \n" "Language-Team: German `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -"Bitte beachten Sie, dass dieser Teil der Dokumentation nicht mehr aktuell " -"ist. Wir arbeiten gerade an einer Lösung für dieses Problem." -#: ../channels/facebook.rst:9 +#: ../channels/facebook.rst:16 msgid "" -"You can connect Facebook Accounts with Zammad. You need to connect your " -"Zammad with Facebook first:" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" msgstr "" -"Sie können Ihre Facebook-Konten mit Zammad verbinden. Sie müssen dazu " -"zunächst Ihr Zammad mit Facebook verbinden:" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" -msgstr "Gehen Sie dafür bitte auf: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" +msgstr "Voraussetzungen" + +#: ../channels/facebook.rst:24 +#, fuzzy +#| msgid "" +#| "`WhatsApp Business Platform `_" +msgid "`Meta business account `_" +msgstr "" +"`WhatsApp Business-Plattform `_" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" -msgstr "Klicken Sie auf \"Create App ID\" und vergeben Sie einen Namen" +#: ../channels/facebook.rst:25 +#, fuzzy +#| msgid "" +#| "If you don't have a developer account already, go to https://developers." +#| "facebook.com/docs/development/register and register a new account." +msgid "" +"`Meta developer account `_" +msgstr "" +"Wenn Sie noch kein Entwicklerkonto haben, gehen Sie zu https://developers." +"facebook.com/docs/development/register und erstellen Sie ein neues Konto." + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" + +#: ../channels/facebook.rst:30 +#, fuzzy +#| msgid "Create App" +msgid "Creating an App" +msgstr "App erstellen" + +#: ../channels/facebook.rst:53 +#, fuzzy +#| msgid "**Create a new project**" +msgid "Create a new app" +msgstr "**Erstellen Sie ein neues Projekt**" + +#: ../channels/facebook.rst:33 +#, fuzzy +#| msgid "" +#| "Visit [https://developers.facebook.com/apps/] and click on \"Add a new " +#| "App\"" +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" +"Besuchen Sie [https://developers.facebook.com/apps/] und klicken Sie auf " +"\"Eine neue App hinzufügen\"" + +#: ../channels/facebook.rst:0 +#, fuzzy +#| msgid "Screenshot showing highlighted \"First Steps\" section" +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" +msgstr "Screenshot mit hervorgehobenem Abschnitt \"Erste Schritte\"" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" -msgstr "**Konfigurieren von Zammad als Facebook-App**" +msgid "If you have more than one business portfolio, select the desired one." +msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" -msgstr "Gehen Sie zu \"Einstellungen -> Kanäle -> Facebook\"" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." +msgstr "" + +#: ../channels/facebook.rst:0 +#, fuzzy +#| msgid "Screenshot shows credentials screen with highlighted elements" +msgid "Screenshot of app creation with highlighted app type" +msgstr "Der Screenshot zeigt Credentials-Ansicht mit hervorgehobenen Elementen" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -"Klicken Sie auf \"Facebook App verbinden\" und geben die Daten zu \"Facebook " -"App ID\" und \"Facebook-App-Zugangsdaten\" ein und prüfen die \"Callback " -"URL\"." -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." -msgstr "Ihr Zammad ist nun als Facebook-App konfiguriert." +#: ../channels/facebook.rst:0 +#, fuzzy +#| msgid "Screenshot shows creation of report profile" +msgid "Screenshot of app creation on \"Details\" tab" +msgstr "Screenshot zeigt die Erstellung eines Berichtsprofils" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" -msgstr "**Verbinden Sie Ihre Facebook-Seite mit der Zammad Facebook-App**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" +msgstr "Ein Produkt zu Ihrer App hinzufügen" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -"Nun müssen Sie Ihre Facebook-Seite verlinken, von der Sie Posts bekommen und " -"Kommentare abgeben wollen." -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -"Klicken Sie auf \"Add Account\"; anschließend werden Sie auf eine " -"Autorisierung-Seite von Facebook weitergeleitet. Klicken Sie auf \"authorize " -"app\"." -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" -"Sie werden danach zurück zu Zammad geleitet. Nun müssen Sie " -"Schlüsselbegriffe definieren, mit denen Sie Erwähnungen steuern können." #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" + +#: ../channels/facebook.rst:0 +#, fuzzy +#| msgid "Screenshot with highlighted API selection" +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "Screenshot mit hervorgehobener API-Auswahl" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +#, fuzzy +#| msgid "**Connect your Google app in Zammad**" +msgid "Connect Facebook App in Zammad" +msgstr "**Verbinden Ihrer Google-App mit Zammad**" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing the \"no user creation on logon\" setting" +msgid "Screenshot showing basic settings section of app settings" +msgstr "" +"Screenshot zeigt die Einstellung \"keine Erstellung von Benutzern bei der " +"Anmeldung\"" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing ticket state creation dialog with example" +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "Screenshot zeigt Dialog zur Erstellung eines Ticketstatus mit Beispiel" + +#: ../channels/facebook.rst:96 +#, fuzzy +#| msgid "" +#| "Confirm by clicking the \"Submit\" button. Now you can add a Google " +#| "account as channel in Zammad, see next step." +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" +"Bestätigen Sie mit einem Klick auf die Schaltfläche \"Übermitteln\". Jetzt " +"können Sie ein Google Konto als Kanal in Zammad hinzufügen, siehe nächster " +"Schritt." + +#: ../channels/facebook.rst:99 +#, fuzzy +#| msgid "Adding your gmail account to Zammad" +msgid "Add Facebook Account to Zammad" +msgstr "Hinzufügen Ihres Gmail-Kontos zu Zammad" + +#: ../channels/facebook.rst:101 +msgid "" +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing certificate deletion button" +msgid "Screenshot showing Account selection from Meta" +msgstr "Screenshot zeigt Schaltfläche zum Löschen von Zertifikaten" + +#: ../channels/facebook.rst:111 +msgid "" +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." msgstr "" -"Anschließend bekommen Sie eine Übersicht über alle verbundenen Facebook-" -"Accounts angezeigt." -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" -msgstr "**Nutzen Sie Ihren neuen Kanal**" +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing certificate deletion button" +msgid "Screenshot showing pages selection from Meta" +msgstr "Screenshot zeigt Schaltfläche zum Löschen von Zertifikaten" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:120 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." msgstr "" -"Wenn Sie einen Post auf Ihrer Seite schreiben, sehen Sie kurze Zeit später " -"ein neues Ticket in Zammad." -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot of Checkmk settings overview" +msgid "Screenshot showing permission overview" +msgstr "Screenshot der Checkmk-Einstellungen in Zammad" + +#: ../channels/facebook.rst:128 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing admin settings within Zammad." +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "Screenshot, der die Admin-Einstellungen in Zammad zeigt." + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" -"Um einen Kommentar zu verfassen, klicken Sie auf den Antworten-Button (so " -"wie beim Antworten per E-Mail)." #: ../channels/form.rst:2 msgid "Form" @@ -6730,10 +6921,6 @@ msgstr "" "Nun müssen Sie ein Produkt zu Ihrer App hinzufügen. In unserem Fall ist dies " "WhatsApp. Suchen Sie danach und klicken Sie auf \"Einrichten\":" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "Ein Produkt zu Ihrer App hinzufügen" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -6853,12 +7040,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "Wir versprechen, es wird einfacher! 🤓" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "Voraussetzungen" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." @@ -32411,6 +32592,85 @@ msgid "Shows which version is currently being used on your Zammad-instance." msgstr "" "Zeigt an, welche Version derzeit auf Ihrer Zammad-Instanz verwendet wird." +#~ msgid "" +#~ "Please note that this part of our documentation currently is outdated. We " +#~ "currently are working on solutions for this topic." +#~ msgstr "" +#~ "Bitte beachten Sie, dass dieser Teil der Dokumentation nicht mehr aktuell " +#~ "ist. Wir arbeiten gerade an einer Lösung für dieses Problem." + +#~ msgid "" +#~ "You can connect Facebook Accounts with Zammad. You need to connect your " +#~ "Zammad with Facebook first:" +#~ msgstr "" +#~ "Sie können Ihre Facebook-Konten mit Zammad verbinden. Sie müssen dazu " +#~ "zunächst Ihr Zammad mit Facebook verbinden:" + +#~ msgid "For this start at: https://developers.facebook.com/apps/" +#~ msgstr "Gehen Sie dafür bitte auf: https://developers.facebook.com/apps/" + +#~ msgid "Click on “Create App ID\" and enter app name" +#~ msgstr "Klicken Sie auf \"Create App ID\" und vergeben Sie einen Namen" + +#~ msgid "**Configure Zammad as Facebook app**" +#~ msgstr "**Konfigurieren von Zammad als Facebook-App**" + +#~ msgid "Go to “Admin -> Channels -> Facebook”" +#~ msgstr "Gehen Sie zu \"Einstellungen -> Kanäle -> Facebook\"" + +#~ msgid "" +#~ "Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " +#~ "verify the “Callback URL”." +#~ msgstr "" +#~ "Klicken Sie auf \"Facebook App verbinden\" und geben die Daten zu " +#~ "\"Facebook App ID\" und \"Facebook-App-Zugangsdaten\" ein und prüfen die " +#~ "\"Callback URL\"." + +#~ msgid "Done, your Zammad is configured as Facebook App now." +#~ msgstr "Ihr Zammad ist nun als Facebook-App konfiguriert." + +#~ msgid "**Link your Facebook Page to your Zammad Facebook app**" +#~ msgstr "**Verbinden Sie Ihre Facebook-Seite mit der Zammad Facebook-App**" + +#~ msgid "" +#~ "Click on “Add Account”, then you will see the authorize app page of " +#~ "Facebook. Click on “authorize app”." +#~ msgstr "" +#~ "Klicken Sie auf \"Add Account\"; anschließend werden Sie auf eine " +#~ "Autorisierung-Seite von Facebook weitergeleitet. Klicken Sie auf " +#~ "\"authorize app\"." + +#~ msgid "" +#~ "You will get redirected back to Zammad. Now you need to configure your " +#~ "search keys, where mentions should get routed." +#~ msgstr "" +#~ "Sie werden danach zurück zu Zammad geleitet. Nun müssen Sie " +#~ "Schlüsselbegriffe definieren, mit denen Sie Erwähnungen steuern können." + +#~ msgid "" +#~ "After you are done, you will get an overview of all linked Facebook " +#~ "Accounts." +#~ msgstr "" +#~ "Anschließend bekommen Sie eine Übersicht über alle verbundenen Facebook-" +#~ "Accounts angezeigt." + +#~ msgid "**Start using your new channel**" +#~ msgstr "**Nutzen Sie Ihren neuen Kanal**" + +#~ msgid "" +#~ "Start and write a post to your page, short time later you will have a new " +#~ "ticket in Zammad." +#~ msgstr "" +#~ "Wenn Sie einen Post auf Ihrer Seite schreiben, sehen Sie kurze Zeit " +#~ "später ein neues Ticket in Zammad." + +#~ msgid "" +#~ "Just click on the reply button (as you do it for emails) to send a " +#~ "comment." +#~ msgstr "" +#~ "Um einen Kommentar zu verfassen, klicken Sie auf den Antworten-Button (so " +#~ "wie beim Antworten per E-Mail)." + #~ msgid "" #~ "Google is in the process of upgrading its security policies. To stay up-" #~ "to-date, do **not** add your account as an email channel — instead, " @@ -32559,9 +32819,6 @@ msgstr "" #~ "Um zu starten, öffnen Sie die `Google Entwickler Einstellungen `_." -#~ msgid "**Create a new project**" -#~ msgstr "**Erstellen Sie ein neues Projekt**" - #~ msgid "" #~ "For the purposes of this guide, a “project” and an OAuth app are the same " #~ "thing. You may name it whatever you wish." @@ -32655,9 +32912,6 @@ msgstr "" #~ "*Z.B.* ``https://ihre-domain.com/api/v1/external_credentials/google/" #~ "callback``" -#~ msgid "**Connect your Google app in Zammad**" -#~ msgstr "**Verbinden Ihrer Google-App mit Zammad**" - #~ msgid "" #~ "Copy your new OAuth app's credentials (**client ID** and **client " #~ "secret**) into Zammad in the admin panel, under **Channels > Google > " diff --git a/locale/es/LC_MESSAGES/admin-docs.po b/locale/es/LC_MESSAGES/admin-docs.po index c6050def..d912f973 100644 --- a/locale/es/LC_MESSAGES/admin-docs.po +++ b/locale/es/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: 2024-06-02 23:00+0000\n" "Last-Translator: Jordi Ferri \n" "Language-Team: Spanish `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" +msgstr "" + +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 +msgid "" +"`Meta developer account `_" +msgstr "" + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:30 +msgid "Creating an App" +msgstr "" + +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" +msgid "If you have more than one business portfolio, select the desired one." msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing basic email account setup inbound" +msgid "Screenshot showing basic settings section of app settings" +msgstr "" +"Captura de pantalla que muestra la configuración básica de una cuenta de " +"correo electrónico entrante" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing basic email account setup inbound" +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" +"Captura de pantalla que muestra la configuración básica de una cuenta de " +"correo electrónico entrante" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 +msgid "" +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing basic email account setup inbound" +msgid "Screenshot showing Account selection from Meta" msgstr "" +"Captura de pantalla que muestra la configuración básica de una cuenta de " +"correo electrónico entrante" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:111 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing basic email account setup inbound" +msgid "Screenshot showing pages selection from Meta" +msgstr "" +"Captura de pantalla que muestra la configuración básica de una cuenta de " +"correo electrónico entrante" + +#: ../channels/facebook.rst:120 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing basic email account setup inbound" +msgid "Screenshot showing permission overview" +msgstr "" +"Captura de pantalla que muestra la configuración básica de una cuenta de " +"correo electrónico entrante" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing basic email account setup inbound" +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" +"Captura de pantalla que muestra la configuración básica de una cuenta de " +"correo electrónico entrante" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -5489,10 +5663,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5585,12 +5755,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." diff --git a/locale/es_CO/LC_MESSAGES/admin-docs.po b/locale/es_CO/LC_MESSAGES/admin-docs.po index 0ba49d28..47cd311a 100644 --- a/locale/es_CO/LC_MESSAGES/admin-docs.po +++ b/locale/es_CO/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n" "Last-Translator: Automatically generated\n" "Language-Team: none\n" @@ -20,7 +20,8 @@ msgstr "" msgid "Chat" msgstr "" -#: ../channels/chat.rst:5 ../misc/object-conditions/basics.rst:5 +#: ../channels/chat.rst:5 ../channels/facebook.rst:5 +#: ../misc/object-conditions/basics.rst:5 #: ../settings/security/ssl-certificates.rst:5 #: ../system/integrations/pgp/index.rst:5 ../system/objects/permissions.rst:5 msgid "Introduction" @@ -2282,84 +2283,233 @@ msgstr "" msgid "Facebook" msgstr "" -#: ../channels/facebook.rst:6 +#: ../channels/facebook.rst:7 msgid "" -"Please note that this part of our documentation currently is outdated. We " -"currently are working on solutions for this topic." +"You can connect your Facebook account to Zammad, allowing you to create " +"tickets from posts and respond as comments." msgstr "" -#: ../channels/facebook.rst:9 +#: ../channels/facebook.rst:10 msgid "" -"You can connect Facebook Accounts with Zammad. You need to connect your " -"Zammad with Facebook first:" +"Please note that you first and foremost should have a look at `Meta's " +"documentation `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 +msgid "" +"`Meta developer account `_" +msgstr "" + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" + +#: ../channels/facebook.rst:30 +msgid "Creating an App" +msgstr "" + +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" +msgid "If you have more than one business portfolio, select the desired one." msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" + +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" +#: ../channels/facebook.rst:None +msgid "Screenshot showing basic settings section of app settings" msgstr "" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:None +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +msgid "Screenshot showing Account selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:111 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing pages selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing permission overview" +msgstr "" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -5348,10 +5498,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5444,12 +5590,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." diff --git a/locale/es_MX/LC_MESSAGES/admin-docs.po b/locale/es_MX/LC_MESSAGES/admin-docs.po index 1f3682ba..589962a4 100644 --- a/locale/es_MX/LC_MESSAGES/admin-docs.po +++ b/locale/es_MX/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: 2023-10-11 14:18+0000\n" "Last-Translator: morealedgar \n" "Language-Team: Spanish (Mexico) `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 +msgid "" +"`Meta developer account `_" +msgstr "" + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" + +#: ../channels/facebook.rst:30 +msgid "Creating an App" +msgstr "" + +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" +msgid "If you have more than one business portfolio, select the desired one." msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" + +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" +#: ../channels/facebook.rst:None +msgid "Screenshot showing basic settings section of app settings" msgstr "" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:None +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +msgid "Screenshot showing Account selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:111 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing pages selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing permission overview" +msgstr "" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -5353,10 +5503,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5449,12 +5595,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." diff --git a/locale/fa/LC_MESSAGES/admin-docs.po b/locale/fa/LC_MESSAGES/admin-docs.po index c8824d2b..60664d6b 100644 --- a/locale/fa/LC_MESSAGES/admin-docs.po +++ b/locale/fa/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n" "Last-Translator: Automatically generated\n" "Language-Team: none\n" @@ -20,7 +20,8 @@ msgstr "" msgid "Chat" msgstr "" -#: ../channels/chat.rst:5 ../misc/object-conditions/basics.rst:5 +#: ../channels/chat.rst:5 ../channels/facebook.rst:5 +#: ../misc/object-conditions/basics.rst:5 #: ../settings/security/ssl-certificates.rst:5 #: ../system/integrations/pgp/index.rst:5 ../system/objects/permissions.rst:5 msgid "Introduction" @@ -2282,84 +2283,233 @@ msgstr "" msgid "Facebook" msgstr "" -#: ../channels/facebook.rst:6 +#: ../channels/facebook.rst:7 msgid "" -"Please note that this part of our documentation currently is outdated. We " -"currently are working on solutions for this topic." +"You can connect your Facebook account to Zammad, allowing you to create " +"tickets from posts and respond as comments." msgstr "" -#: ../channels/facebook.rst:9 +#: ../channels/facebook.rst:10 msgid "" -"You can connect Facebook Accounts with Zammad. You need to connect your " -"Zammad with Facebook first:" +"Please note that you first and foremost should have a look at `Meta's " +"documentation `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 +msgid "" +"`Meta developer account `_" +msgstr "" + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" + +#: ../channels/facebook.rst:30 +msgid "Creating an App" +msgstr "" + +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" +msgid "If you have more than one business portfolio, select the desired one." msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" + +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" +#: ../channels/facebook.rst:None +msgid "Screenshot showing basic settings section of app settings" msgstr "" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:None +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +msgid "Screenshot showing Account selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:111 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing pages selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing permission overview" +msgstr "" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -5348,10 +5498,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5444,12 +5590,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." diff --git a/locale/fr/LC_MESSAGES/admin-docs.po b/locale/fr/LC_MESSAGES/admin-docs.po index 7d790b17..34607e10 100644 --- a/locale/fr/LC_MESSAGES/admin-docs.po +++ b/locale/fr/LC_MESSAGES/admin-docs.po @@ -7,9 +7,9 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" -"PO-Revision-Date: 2024-07-09 00:00+0000\n" -"Last-Translator: Guy S \n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" +"PO-Revision-Date: 2024-10-08 00:00+0000\n" +"Last-Translator: Misha \n" "Language-Team: French \n" "Language: fr\n" @@ -17,13 +17,14 @@ msgstr "" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "Plural-Forms: nplurals=2; plural=n > 1;\n" -"X-Generator: Weblate 5.6.2\n" +"X-Generator: Weblate 5.7.2\n" #: ../channels/chat.rst:2 ../misc/first-steps.rst:88 msgid "Chat" msgstr "Discussion" -#: ../channels/chat.rst:5 ../misc/object-conditions/basics.rst:5 +#: ../channels/chat.rst:5 ../channels/facebook.rst:5 +#: ../misc/object-conditions/basics.rst:5 #: ../settings/security/ssl-certificates.rst:5 #: ../system/integrations/pgp/index.rst:5 ../system/objects/permissions.rst:5 #, fuzzy @@ -206,7 +207,7 @@ msgstr "" #: ../channels/chat.rst:85 ../manage/checklist.rst:16 #: ../system/integrations/smime/index.rst:41 msgid "Usage" -msgstr "Usage" +msgstr "Utilisation" #: ../channels/chat.rst:87 msgid "You have two options to implement the chat on your website:" @@ -1411,7 +1412,7 @@ msgstr "" #: ../channels/email/email-headers.rst:51 #: ../system/integrations/checkmk/api-reference.rst:113 msgid "Ticket Attributes" -msgstr "" +msgstr "Attributs du ticket" #: ../channels/email/email-headers.rst:53 msgid "" @@ -1543,8 +1544,6 @@ msgid "Example: ``X-Zammad-Customer-Login: jdoe``" msgstr "" #: ../channels/email/email-headers.rst:111 -#, fuzzy -#| msgid "Article attributes" msgid "Article Attributes" msgstr "Attributs de l'article" @@ -2451,84 +2450,251 @@ msgstr "" msgid "Facebook" msgstr "Facebook" -#: ../channels/facebook.rst:6 +#: ../channels/facebook.rst:7 +msgid "" +"You can connect your Facebook account to Zammad, allowing you to create " +"tickets from posts and respond as comments." +msgstr "" + +#: ../channels/facebook.rst:10 +msgid "" +"Please note that you first and foremost should have a look at `Meta's " +"documentation `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." +msgstr "" + +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" +msgstr "" + +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 msgid "" -"Please note that this part of our documentation currently is outdated. We " -"currently are working on solutions for this topic." +"`Meta developer account `_" msgstr "" -#: ../channels/facebook.rst:9 +#: ../channels/facebook.rst:26 msgid "" -"You can connect Facebook Accounts with Zammad. You need to connect your " -"Zammad with Facebook first:" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:30 +msgid "Creating an App" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" +msgid "If you have more than one business portfolio, select the desired one." msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" + +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" msgstr "" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:74 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:84 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing basic email account setup inbound" +msgid "Screenshot showing basic settings section of app settings" +msgstr "" +"Capture d'écran montrant la configuration de base d'une boîte de réception" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing basic email account setup inbound" +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" +"Capture d'écran montrant la configuration de base d'une boîte de réception" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 +msgid "" +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing basic email account setup inbound" +msgid "Screenshot showing Account selection from Meta" +msgstr "" +"Capture d'écran montrant la configuration de base d'une boîte de réception" + +#: ../channels/facebook.rst:111 +msgid "" +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing basic email account setup inbound" +msgid "Screenshot showing pages selection from Meta" +msgstr "" +"Capture d'écran montrant la configuration de base d'une boîte de réception" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot shows object attribute permission table" +msgid "Screenshot showing permission overview" +msgstr "" +"Capture d'écran montrant le tableau d'autorisations des attributs d'objets" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing basic email account setup inbound" +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" +"Capture d'écran montrant la configuration de base d'une boîte de réception" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -3144,11 +3310,10 @@ msgid "" msgstr "" #: ../channels/google/basic-setup.rst:None -#, fuzzy -#| msgid "Screenshot showing basic email account setup inbound" msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" msgstr "" -"Capture d'écran montrant la configuration de base d'une boîte de réception" +"Capture d'écran montrant la création de la page d'autorisation OAuth dans la " +"console Google Cloud" #: ../channels/google/basic-setup.rst:33 msgid "" @@ -3325,11 +3490,10 @@ msgid "" msgstr "" #: ../channels/google/basic-setup.rst:None -#, fuzzy -#| msgid "Screenshot showing basic email account setup inbound" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -"Capture d'écran montrant la configuration de base d'une boîte de réception" +"Capture d'écran montrant la page d'autorisation Google avec la permission " +"pour les emails" #: ../channels/google/basic-setup.rst:141 msgid "" @@ -5553,10 +5717,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5649,12 +5809,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." @@ -10561,9 +10715,8 @@ msgid "Shows a custom unit that can be specified as free input." msgstr "" #: ../manage/time-accounting.rst:None -#, fuzzy msgid "Time Accounting Unit" -msgstr "Unité de Comptabilité du Temps" +msgstr "Unité de décompte du Temps" #: ../manage/time-accounting.rst:65 msgid "The configurable time accounting unit is used only for display!" @@ -10581,9 +10734,8 @@ msgid "Time Accounting Unit when Recording" msgstr "" #: ../manage/time-accounting.rst:76 -#, fuzzy msgid "Activity Types" -msgstr "Types d'Activité" +msgstr "Types d'activité" #: ../manage/time-accounting.rst:78 msgid "" @@ -13483,10 +13635,8 @@ msgstr "" #: ../misc/object-conditions/basics.rst:188 #: ../misc/object-conditions/basics.rst:194 #: ../misc/object-conditions/basics.rst:202 -#, fuzzy -#| msgid "Articles" msgid "Article" -msgstr "Articles" +msgstr "Article" #: ../misc/object-conditions/basics.rst:37 msgid "Execution time" @@ -22874,11 +23024,9 @@ msgid "" msgstr "" #: ../system/objects/permissions.rst:17 -#, fuzzy -#| msgid "Screenshot showing basic email account setup inbound" msgid "Screenshot shows object attribute permission table" msgstr "" -"Capture d'écran montrant la configuration de base d'une boîte de réception" +"Capture d'écran montrant le tableau d'autorisations des attributs d'objets" #: ../system/objects/permissions.rst:17 msgid "" @@ -24344,9 +24492,8 @@ msgid "Object Attributes" msgstr "Variables Article" #: ../system/translations.rst:48 -#, fuzzy msgid "Ticket Macros" -msgstr "priorité" +msgstr "Automation sur les tickets" #: ../system/translations.rst:49 #, fuzzy diff --git a/locale/fr_CA/LC_MESSAGES/admin-docs.po b/locale/fr_CA/LC_MESSAGES/admin-docs.po index 1c09255b..897dc638 100644 --- a/locale/fr_CA/LC_MESSAGES/admin-docs.po +++ b/locale/fr_CA/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: 2021-12-03 14:33+0000\n" "Last-Translator: TRANSFER FROM TRANSIFEX \n" "Language-Team: French (Canada) `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 +msgid "" +"`Meta developer account `_" +msgstr "" + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" + +#: ../channels/facebook.rst:30 +msgid "Creating an App" +msgstr "" + +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" +msgid "If you have more than one business portfolio, select the desired one." msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" + +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" +#: ../channels/facebook.rst:None +msgid "Screenshot showing basic settings section of app settings" msgstr "" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:None +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +msgid "Screenshot showing Account selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:111 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing pages selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing permission overview" +msgstr "" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -5523,10 +5673,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5619,12 +5765,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." diff --git a/locale/hr/LC_MESSAGES/admin-docs.po b/locale/hr/LC_MESSAGES/admin-docs.po index d2bd7f8d..37993ec0 100644 --- a/locale/hr/LC_MESSAGES/admin-docs.po +++ b/locale/hr/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: 2022-06-15 13:40+0000\n" "Last-Translator: Ivan Perovic \n" "Language-Team: Croatian `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 +msgid "" +"`Meta developer account `_" +msgstr "" + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" + +#: ../channels/facebook.rst:30 +msgid "Creating an App" +msgstr "" + +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" +msgid "If you have more than one business portfolio, select the desired one." msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" + +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" +#: ../channels/facebook.rst:None +msgid "Screenshot showing basic settings section of app settings" msgstr "" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:None +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +msgid "Screenshot showing Account selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:111 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing pages selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing permission overview" +msgstr "" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -5421,10 +5571,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5517,12 +5663,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." diff --git a/locale/hu/LC_MESSAGES/admin-docs.po b/locale/hu/LC_MESSAGES/admin-docs.po index 44f91b70..5b7aef6b 100644 --- a/locale/hu/LC_MESSAGES/admin-docs.po +++ b/locale/hu/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n" "Last-Translator: Automatically generated\n" "Language-Team: none\n" @@ -20,7 +20,8 @@ msgstr "" msgid "Chat" msgstr "" -#: ../channels/chat.rst:5 ../misc/object-conditions/basics.rst:5 +#: ../channels/chat.rst:5 ../channels/facebook.rst:5 +#: ../misc/object-conditions/basics.rst:5 #: ../settings/security/ssl-certificates.rst:5 #: ../system/integrations/pgp/index.rst:5 ../system/objects/permissions.rst:5 msgid "Introduction" @@ -2282,84 +2283,233 @@ msgstr "" msgid "Facebook" msgstr "" -#: ../channels/facebook.rst:6 +#: ../channels/facebook.rst:7 msgid "" -"Please note that this part of our documentation currently is outdated. We " -"currently are working on solutions for this topic." +"You can connect your Facebook account to Zammad, allowing you to create " +"tickets from posts and respond as comments." msgstr "" -#: ../channels/facebook.rst:9 +#: ../channels/facebook.rst:10 msgid "" -"You can connect Facebook Accounts with Zammad. You need to connect your " -"Zammad with Facebook first:" +"Please note that you first and foremost should have a look at `Meta's " +"documentation `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 +msgid "" +"`Meta developer account `_" +msgstr "" + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" + +#: ../channels/facebook.rst:30 +msgid "Creating an App" +msgstr "" + +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" +msgid "If you have more than one business portfolio, select the desired one." msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" + +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" +#: ../channels/facebook.rst:None +msgid "Screenshot showing basic settings section of app settings" msgstr "" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:None +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +msgid "Screenshot showing Account selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:111 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing pages selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing permission overview" +msgstr "" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -5348,10 +5498,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5444,12 +5590,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." diff --git a/locale/it/LC_MESSAGES/admin-docs.po b/locale/it/LC_MESSAGES/admin-docs.po index 49a959f6..eaeafaa8 100644 --- a/locale/it/LC_MESSAGES/admin-docs.po +++ b/locale/it/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: 2023-04-15 10:17+0000\n" "Last-Translator: crnfpp \n" "Language-Team: Italian `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 +msgid "" +"`Meta developer account `_" +msgstr "" + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" + +#: ../channels/facebook.rst:30 +msgid "Creating an App" +msgstr "" + +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" +msgid "If you have more than one business portfolio, select the desired one." msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" + +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" +#: ../channels/facebook.rst:None +msgid "Screenshot showing basic settings section of app settings" msgstr "" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:None +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +msgid "Screenshot showing Account selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:111 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing pages selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing permission overview" +msgstr "" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -5361,10 +5511,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5457,12 +5603,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." diff --git a/locale/nl/LC_MESSAGES/admin-docs.po b/locale/nl/LC_MESSAGES/admin-docs.po index e14d922b..3208cc8e 100644 --- a/locale/nl/LC_MESSAGES/admin-docs.po +++ b/locale/nl/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n" "Last-Translator: Automatically generated\n" "Language-Team: none\n" @@ -20,7 +20,8 @@ msgstr "" msgid "Chat" msgstr "" -#: ../channels/chat.rst:5 ../misc/object-conditions/basics.rst:5 +#: ../channels/chat.rst:5 ../channels/facebook.rst:5 +#: ../misc/object-conditions/basics.rst:5 #: ../settings/security/ssl-certificates.rst:5 #: ../system/integrations/pgp/index.rst:5 ../system/objects/permissions.rst:5 msgid "Introduction" @@ -2282,84 +2283,233 @@ msgstr "" msgid "Facebook" msgstr "" -#: ../channels/facebook.rst:6 +#: ../channels/facebook.rst:7 msgid "" -"Please note that this part of our documentation currently is outdated. We " -"currently are working on solutions for this topic." +"You can connect your Facebook account to Zammad, allowing you to create " +"tickets from posts and respond as comments." msgstr "" -#: ../channels/facebook.rst:9 +#: ../channels/facebook.rst:10 msgid "" -"You can connect Facebook Accounts with Zammad. You need to connect your " -"Zammad with Facebook first:" +"Please note that you first and foremost should have a look at `Meta's " +"documentation `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 +msgid "" +"`Meta developer account `_" +msgstr "" + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" + +#: ../channels/facebook.rst:30 +msgid "Creating an App" +msgstr "" + +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" +msgid "If you have more than one business portfolio, select the desired one." msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" + +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" +#: ../channels/facebook.rst:None +msgid "Screenshot showing basic settings section of app settings" msgstr "" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:None +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +msgid "Screenshot showing Account selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:111 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing pages selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing permission overview" +msgstr "" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -5348,10 +5498,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5444,12 +5590,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." diff --git a/locale/pl/LC_MESSAGES/admin-docs.po b/locale/pl/LC_MESSAGES/admin-docs.po index a5855211..2ad7ab35 100644 --- a/locale/pl/LC_MESSAGES/admin-docs.po +++ b/locale/pl/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: 2024-06-20 06:00+0000\n" "Last-Translator: MBekspert \n" "Language-Team: Polish `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 +msgid "" +"`Meta developer account `_" +msgstr "" + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" + +#: ../channels/facebook.rst:30 +msgid "Creating an App" +msgstr "" + +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" +msgid "If you have more than one business portfolio, select the desired one." msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" + +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" +#: ../channels/facebook.rst:None +msgid "Screenshot showing basic settings section of app settings" msgstr "" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:None +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +msgid "Screenshot showing Account selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:111 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing pages selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing permission overview" +msgstr "" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -5354,10 +5504,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5450,12 +5596,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." diff --git a/locale/pt_BR/LC_MESSAGES/admin-docs.po b/locale/pt_BR/LC_MESSAGES/admin-docs.po index e192781b..93bf57e0 100644 --- a/locale/pt_BR/LC_MESSAGES/admin-docs.po +++ b/locale/pt_BR/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: 2024-03-10 08:00+0000\n" "Last-Translator: Glauber Daniel Ribeiro \n" "Language-Team: Portuguese (Brazil) `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 +msgid "" +"`Meta developer account `_" +msgstr "" + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" + +#: ../channels/facebook.rst:30 +msgid "Creating an App" +msgstr "" + +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -#, fuzzy -msgid "**Configure Zammad as Facebook app**" -msgstr "Configure o Zammad como um robô do Telegram" +msgid "If you have more than one business portfolio, select the desired one." +msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" + +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." msgstr "" -#: ../channels/facebook.rst:70 -#, fuzzy -msgid "**Start using your new channel**" -msgstr "Começe a usar seu novo canal" +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing basic settings section of app settings" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 +msgid "" +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing Account selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:111 +msgid "" +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing pages selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing permission overview" +msgstr "" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:136 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -5504,10 +5652,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5600,12 +5744,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." @@ -26692,6 +26830,14 @@ msgstr "" "Mostra que versão está sendo atualmente utilizada pela sua instância do " "Zammad." +#, fuzzy +#~ msgid "**Configure Zammad as Facebook app**" +#~ msgstr "Configure o Zammad como um robô do Telegram" + +#, fuzzy +#~ msgid "**Start using your new channel**" +#~ msgstr "Começe a usar seu novo canal" + #, fuzzy #~ msgid "" #~ "Use triggers to set up all kinds of **if-this-then-that** automation " diff --git a/locale/ru/LC_MESSAGES/admin-docs.po b/locale/ru/LC_MESSAGES/admin-docs.po index 4d852fe1..e6158ed0 100644 --- a/locale/ru/LC_MESSAGES/admin-docs.po +++ b/locale/ru/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: 2024-08-06 03:16+0000\n" "Last-Translator: Nikita \n" "Language-Team: Russian `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 +msgid "" +"`Meta developer account `_" +msgstr "" + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" + +#: ../channels/facebook.rst:30 +msgid "Creating an App" +msgstr "" + +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" +msgid "If you have more than one business portfolio, select the desired one." msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" + +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" +#: ../channels/facebook.rst:None +msgid "Screenshot showing basic settings section of app settings" msgstr "" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:None +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +msgid "Screenshot showing Account selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:111 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing pages selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing permission overview" +msgstr "" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -5384,10 +5534,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5480,12 +5626,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." diff --git a/locale/sr/LC_MESSAGES/admin-docs.po b/locale/sr/LC_MESSAGES/admin-docs.po index d5e9278c..e72ae997 100644 --- a/locale/sr/LC_MESSAGES/admin-docs.po +++ b/locale/sr/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad Admin Documentation pre-release\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: 2024-09-25 07:00+0000\n" "Last-Translator: Dusan Vuckovic \n" "Language-Team: Serbian `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." +msgstr "" + +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" +msgstr "Услови" + +#: ../channels/facebook.rst:24 +#, fuzzy +#| msgid "" +#| "`WhatsApp Business Platform `_" +msgid "`Meta business account `_" +msgstr "" +"`WhatsApp Business платформа `_" + +#: ../channels/facebook.rst:25 +#, fuzzy +#| msgid "" +#| "If you don't have a developer account already, go to https://developers." +#| "facebook.com/docs/development/register and register a new account." msgid "" -"Please note that this part of our documentation currently is outdated. We " -"currently are working on solutions for this topic." +"`Meta developer account `_" msgstr "" -"Имајте на уму да је овај део наше документације тренутно застарео. Тренутно " -"радимо на решењима за ову тему." +"Уколико још увек немате Developer налог, посетите https://developers." +"facebook.com/docs/development/register и региструјте нов налог." -#: ../channels/facebook.rst:9 +#: ../channels/facebook.rst:26 msgid "" -"You can connect Facebook Accounts with Zammad. You need to connect your " -"Zammad with Facebook first:" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" msgstr "" -"Можете да повежете Facebook налоге са Zammad-ом. Прво морате да повежете " -"свој Zammad са Facebook-ом:" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" -msgstr "Да бисте започели, посетите: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:30 +#, fuzzy +#| msgid "Create App" +msgid "Creating an App" +msgstr "Create App" + +#: ../channels/facebook.rst:53 +#, fuzzy +#| msgid "**Create a new project**" +msgid "Create a new app" +msgstr "**Креирајте нови пројекат**" + +#: ../channels/facebook.rst:33 +#, fuzzy +#| msgid "" +#| "Visit [https://developers.facebook.com/apps/] and click on \"Add a new " +#| "App\"" +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" +"Посетите [https://developers.facebook.com/apps/] и кликните на „Add a new " +"App“" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" -msgstr "Кликните на „Create App ID“ и унесите назив апликације" +#: ../channels/facebook.rst:0 +#, fuzzy +#| msgid "Screenshot showing highlighted \"First Steps\" section" +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" +msgstr "Снимак екрана који приказује наглашен одељак „Први кораци”" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" -msgstr "**Подесите Zammad као Facebook апликацију**" +msgid "If you have more than one business portfolio, select the desired one." +msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" -msgstr "Идите на „Администрација -> Канали -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." +msgstr "" + +#: ../channels/facebook.rst:0 +#, fuzzy +#| msgid "Screenshot shows credentials screen with highlighted elements" +msgid "Screenshot of app creation with highlighted app type" +msgstr "" +"Снимак екрана који приказује екран креденцијала са наглашеним елементима" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -"Кликните на „Повежи Facebook апликацију“ и унесите свој „ID апликације“, " -"„Шифра апликације“ и потврдите „URL за повратне позиве“." -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." -msgstr "Готово, ваш Zammad је сада подешен као Facebook апликација." +#: ../channels/facebook.rst:0 +#, fuzzy +#| msgid "Screenshot shows creation of report profile" +msgid "Screenshot of app creation on \"Details\" tab" +msgstr "Снимак екрана приказује додавање профила извештаја" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" -msgstr "" -"**Повежите своју Facebook страницу са својом Zammad Facebook апликацијом**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" +msgstr "Додавање производа у вашу апликацију" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -"Сада морате да повежете своју Facebook страницу са које желите да добијате " -"постове и шаљете коментаре." -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -"Кликните на „Додај налог“, тада ћете видети страницу за ауторизацију " -"апликације на Facebook-у. Кликните на „authorize app“." -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" -"Бићете преусмерени назад на Zammad. Сада морате да подесите своје кључеве за " -"претрагу, где би помињања требало да буду преусмерена." #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." -msgstr "Када завршите, добићете преглед свих повезаних Facebook налога." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" -msgstr "**Почните да користите свој нови канал**" +#: ../channels/facebook.rst:0 +#, fuzzy +#| msgid "Screenshot with highlighted API selection" +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "Снимак екрана са наглашеним одељком одабира API" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:74 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." msgstr "" -"Напишите нови пост на својој страници, убрзо ћете добити нов тикет у Zammad-" -"у." -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:78 +#, fuzzy +#| msgid "**Connect your Google app in Zammad**" +msgid "Connect Facebook App in Zammad" +msgstr "**Повежите своју Google апликацију у Zammad-у**" + +#: ../channels/facebook.rst:80 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing the \"no user creation on logon\" setting" +msgid "Screenshot showing basic settings section of app settings" +msgstr "" +"Снимак екрана који приказује подешавање „Без отварања налога по пријави”" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing ticket state creation dialog with example" +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" +"Снимак екрана који приказује дијалог за додавање новог стања тикета са " +"примером" + +#: ../channels/facebook.rst:96 +#, fuzzy +#| msgid "" +#| "Confirm by clicking the \"Submit\" button. Now you can add a Google " +#| "account as channel in Zammad, see next step." +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" +"Потврдите кликом на дугме „Пошаљи”. Сада можете додати Google налог као " +"канал у Zammad, видите следећи корак." + +#: ../channels/facebook.rst:99 +#, fuzzy +#| msgid "Adding your gmail account to Zammad" +msgid "Add Facebook Account to Zammad" +msgstr "Додавање вашег Gmail налога у Zammad" + +#: ../channels/facebook.rst:101 +msgid "" +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing certificate deletion button" +msgid "Screenshot showing Account selection from Meta" +msgstr "СНимак екрана који приказује дугме за брисање сертификата" + +#: ../channels/facebook.rst:111 +msgid "" +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing certificate deletion button" +msgid "Screenshot showing pages selection from Meta" +msgstr "СНимак екрана који приказује дугме за брисање сертификата" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot of Checkmk settings overview" +msgid "Screenshot showing permission overview" +msgstr "Снимак екрана изгледа Checkmk подешавања" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +#| msgid "Screenshot showing admin settings within Zammad." +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "Снимак екрана који приказује подешавања администратора у Zammad-у." + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" -"Само кликните на дугме за одговор (као што то радите за имејл поруке) да " -"бисте послали коментар." #: ../channels/form.rst:2 msgid "Form" @@ -6569,10 +6764,6 @@ msgstr "" "Сада је неопходно да додате производ у вашу апликацију. У вашем случају, ово " "је WhatsApp. Потражите га и кликните на \"Set up\":" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "Додавање производа у вашу апликацију" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -6686,12 +6877,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "Обећавамо да ће од сада постати лакше! 🤓" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "Услови" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." @@ -31451,6 +31636,82 @@ msgstr "Верзија" msgid "Shows which version is currently being used on your Zammad-instance." msgstr "Приказује која верзија се користи тренутно на вашој Zammad инстанци." +#~ msgid "" +#~ "Please note that this part of our documentation currently is outdated. We " +#~ "currently are working on solutions for this topic." +#~ msgstr "" +#~ "Имајте на уму да је овај део наше документације тренутно застарео. " +#~ "Тренутно радимо на решењима за ову тему." + +#~ msgid "" +#~ "You can connect Facebook Accounts with Zammad. You need to connect your " +#~ "Zammad with Facebook first:" +#~ msgstr "" +#~ "Можете да повежете Facebook налоге са Zammad-ом. Прво морате да повежете " +#~ "свој Zammad са Facebook-ом:" + +#~ msgid "For this start at: https://developers.facebook.com/apps/" +#~ msgstr "Да бисте започели, посетите: https://developers.facebook.com/apps/" + +#~ msgid "Click on “Create App ID\" and enter app name" +#~ msgstr "Кликните на „Create App ID“ и унесите назив апликације" + +#~ msgid "**Configure Zammad as Facebook app**" +#~ msgstr "**Подесите Zammad као Facebook апликацију**" + +#~ msgid "Go to “Admin -> Channels -> Facebook”" +#~ msgstr "Идите на „Администрација -> Канали -> Facebook”" + +#~ msgid "" +#~ "Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " +#~ "verify the “Callback URL”." +#~ msgstr "" +#~ "Кликните на „Повежи Facebook апликацију“ и унесите свој „ID апликације“, " +#~ "„Шифра апликације“ и потврдите „URL за повратне позиве“." + +#~ msgid "Done, your Zammad is configured as Facebook App now." +#~ msgstr "Готово, ваш Zammad је сада подешен као Facebook апликација." + +#~ msgid "**Link your Facebook Page to your Zammad Facebook app**" +#~ msgstr "" +#~ "**Повежите своју Facebook страницу са својом Zammad Facebook апликацијом**" + +#~ msgid "" +#~ "Click on “Add Account”, then you will see the authorize app page of " +#~ "Facebook. Click on “authorize app”." +#~ msgstr "" +#~ "Кликните на „Додај налог“, тада ћете видети страницу за ауторизацију " +#~ "апликације на Facebook-у. Кликните на „authorize app“." + +#~ msgid "" +#~ "You will get redirected back to Zammad. Now you need to configure your " +#~ "search keys, where mentions should get routed." +#~ msgstr "" +#~ "Бићете преусмерени назад на Zammad. Сада морате да подесите своје кључеве " +#~ "за претрагу, где би помињања требало да буду преусмерена." + +#~ msgid "" +#~ "After you are done, you will get an overview of all linked Facebook " +#~ "Accounts." +#~ msgstr "Када завршите, добићете преглед свих повезаних Facebook налога." + +#~ msgid "**Start using your new channel**" +#~ msgstr "**Почните да користите свој нови канал**" + +#~ msgid "" +#~ "Start and write a post to your page, short time later you will have a new " +#~ "ticket in Zammad." +#~ msgstr "" +#~ "Напишите нови пост на својој страници, убрзо ћете добити нов тикет у " +#~ "Zammad-у." + +#~ msgid "" +#~ "Just click on the reply button (as you do it for emails) to send a " +#~ "comment." +#~ msgstr "" +#~ "Само кликните на дугме за одговор (као што то радите за имејл поруке) да " +#~ "бисте послали коментар." + #~ msgid "" #~ "Google is in the process of upgrading its security policies. To stay up-" #~ "to-date, do **not** add your account as an email channel — instead, " @@ -31595,9 +31856,6 @@ msgstr "Приказује која верзија се користи трен #~ "Да бисте започели, идите на `Google Developer панел `_." -#~ msgid "**Create a new project**" -#~ msgstr "**Креирајте нови пројекат**" - #~ msgid "" #~ "For the purposes of this guide, a “project” and an OAuth app are the same " #~ "thing. You may name it whatever you wish." @@ -31686,9 +31944,6 @@ msgstr "Приказује која верзија се користи трен #~ "*Нпр.* ``https://your-domain.com/api/v1/external_credentials/google/" #~ "callback``" -#~ msgid "**Connect your Google app in Zammad**" -#~ msgstr "**Повежите своју Google апликацију у Zammad-у**" - #~ msgid "" #~ "Copy your new OAuth app's credentials (**client ID** and **client " #~ "secret**) into Zammad in the admin panel, under **Channels > Google > " diff --git a/locale/sv/LC_MESSAGES/admin-docs.po b/locale/sv/LC_MESSAGES/admin-docs.po index 9d05961d..7496382d 100644 --- a/locale/sv/LC_MESSAGES/admin-docs.po +++ b/locale/sv/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: 2024-02-01 11:00+0000\n" "Last-Translator: kjellbrandes \n" "Language-Team: Swedish `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 +msgid "" +"`Meta developer account `_" +msgstr "" + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" + +#: ../channels/facebook.rst:30 +msgid "Creating an App" +msgstr "" + +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" +msgid "If you have more than one business portfolio, select the desired one." msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" + +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" +#: ../channels/facebook.rst:None +msgid "Screenshot showing basic settings section of app settings" msgstr "" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:None +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +msgid "Screenshot showing Account selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:111 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing pages selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing permission overview" +msgstr "" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -5354,10 +5504,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5450,12 +5596,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." diff --git a/locale/th/LC_MESSAGES/admin-docs.po b/locale/th/LC_MESSAGES/admin-docs.po index f8d0e586..c61299dc 100644 --- a/locale/th/LC_MESSAGES/admin-docs.po +++ b/locale/th/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n" "Last-Translator: Automatically generated\n" "Language-Team: none\n" @@ -20,7 +20,8 @@ msgstr "" msgid "Chat" msgstr "" -#: ../channels/chat.rst:5 ../misc/object-conditions/basics.rst:5 +#: ../channels/chat.rst:5 ../channels/facebook.rst:5 +#: ../misc/object-conditions/basics.rst:5 #: ../settings/security/ssl-certificates.rst:5 #: ../system/integrations/pgp/index.rst:5 ../system/objects/permissions.rst:5 msgid "Introduction" @@ -2282,84 +2283,233 @@ msgstr "" msgid "Facebook" msgstr "" -#: ../channels/facebook.rst:6 +#: ../channels/facebook.rst:7 msgid "" -"Please note that this part of our documentation currently is outdated. We " -"currently are working on solutions for this topic." +"You can connect your Facebook account to Zammad, allowing you to create " +"tickets from posts and respond as comments." msgstr "" -#: ../channels/facebook.rst:9 +#: ../channels/facebook.rst:10 msgid "" -"You can connect Facebook Accounts with Zammad. You need to connect your " -"Zammad with Facebook first:" +"Please note that you first and foremost should have a look at `Meta's " +"documentation `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 +msgid "" +"`Meta developer account `_" +msgstr "" + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" + +#: ../channels/facebook.rst:30 +msgid "Creating an App" +msgstr "" + +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" +msgid "If you have more than one business portfolio, select the desired one." msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" + +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" +#: ../channels/facebook.rst:None +msgid "Screenshot showing basic settings section of app settings" msgstr "" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:None +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +msgid "Screenshot showing Account selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:111 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing pages selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing permission overview" +msgstr "" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -5348,10 +5498,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5444,12 +5590,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." diff --git a/locale/tr/LC_MESSAGES/admin-docs.po b/locale/tr/LC_MESSAGES/admin-docs.po index b72a44be..4a961a34 100644 --- a/locale/tr/LC_MESSAGES/admin-docs.po +++ b/locale/tr/LC_MESSAGES/admin-docs.po @@ -7,9 +7,9 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" -"PO-Revision-Date: 2024-05-22 09:00+0000\n" -"Last-Translator: Berkay Gökmen \n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" +"PO-Revision-Date: 2024-09-27 17:00+0000\n" +"Last-Translator: Rob \n" "Language-Team: Turkish \n" "Language: tr\n" @@ -17,13 +17,14 @@ msgstr "" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "Plural-Forms: nplurals=2; plural=n != 1;\n" -"X-Generator: Weblate 5.5\n" +"X-Generator: Weblate 5.7\n" #: ../channels/chat.rst:2 ../misc/first-steps.rst:88 msgid "Chat" msgstr "Sohbet" -#: ../channels/chat.rst:5 ../misc/object-conditions/basics.rst:5 +#: ../channels/chat.rst:5 ../channels/facebook.rst:5 +#: ../misc/object-conditions/basics.rst:5 #: ../settings/security/ssl-certificates.rst:5 #: ../system/integrations/pgp/index.rst:5 ../system/objects/permissions.rst:5 #, fuzzy @@ -1791,13 +1792,12 @@ msgid "" msgstr "" #: ../channels/email/filters/system-filters.rst:10 -#, fuzzy msgid "" "Please note that this is not a full filters list, if you're missing filters, " "feel free to ask over at the `Community `_." msgstr "" "Değişkenleri kaçırıyorsanız veya bir şeyin beklendiği gibi çalışmadığından " -"emin değilseniz, `Toplulukta `_ soru sormaktan çekinmeyin." +"emin değilseniz, `Toplulukta `_ soru sormaktan çekinmeyin." #: ../channels/email/filters/system-filters.rst:14 #, fuzzy @@ -2443,107 +2443,267 @@ msgstr "" msgid "Facebook" msgstr "Facebook" -#: ../channels/facebook.rst:6 +#: ../channels/facebook.rst:7 +#, fuzzy +#| msgid "" +#| "Now you need to link your Facebook Page from which you want to get posts " +#| "and send out comments." msgid "" -"Please note that this part of our documentation currently is outdated. We " -"currently are working on solutions for this topic." +"You can connect your Facebook account to Zammad, allowing you to create " +"tickets from posts and respond as comments." msgstr "" -"Lütfen belgelerimizin bu bölümünün şu anda güncel olmadığını unutmayın. Şu " -"anda bu konu için çözümler üzerinde çalışıyoruz." +"Şimdi, gönderi almak ve yorum göndermek istediğiniz Facebook Sayfanızı " +"bağlamanız gerekiyor." -#: ../channels/facebook.rst:9 +#: ../channels/facebook.rst:10 msgid "" -"You can connect Facebook Accounts with Zammad. You need to connect your " -"Zammad with Facebook first:" +"Please note that you first and foremost should have a look at `Meta's " +"documentation `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -"Facebook Hesaplarını Zammad ile bağlayabilirsiniz. Önce Zammad'ınızı " -"Facebook'a bağlamanız gerekir:" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" +msgstr "" + +#: ../channels/facebook.rst:24 +#, fuzzy +msgid "`Meta business account `_" +msgstr "Bunun için şuradan başla: https://developers.facebook.com/apps/" + +#: ../channels/facebook.rst:25 +#, fuzzy +msgid "" +"`Meta developer account `_" msgstr "Bunun için şuradan başla: https://developers.facebook.com/apps/" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" -msgstr "\"Uygulama Kimliği Oluştur\"a tıklayın ve uygulama adını girin" +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" -#: ../channels/facebook.rst:39 +#: ../channels/facebook.rst:30 #, fuzzy -msgid "**Configure Zammad as Facebook app**" -msgstr "***Zammad'ı Facebook uygulaması olarak yapılandır***" +#| msgid "Creating Macros" +msgid "Creating an App" +msgstr "Makrolar Oluşturmak" + +#: ../channels/facebook.rst:53 +#, fuzzy +msgid "Create a new app" +msgstr "1. Twitter Geliştirici hesabı için uygula" + +#: ../channels/facebook.rst:33 +#, fuzzy +#| msgid "" +#| "Visit [https://developers.facebook.com/apps/] and click on \"Add a new " +#| "App\"" +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" +"[https://developers.facebook.com/apps/] adresini ziyaret edin ve \"Yeni " +"Uygulama Ekle\"yi tıklayın" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" +msgstr "" + +#: ../channels/facebook.rst:39 +msgid "If you have more than one business portfolio, select the desired one." +msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" -msgstr "“Admin -> Kanallar -> Facebook” adresine git" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -"\"Facebook Uygulamasını Bağla\"yı tıklayın ve \"Uygulama Kimliğinizi\", " -"\"Uygulama Sırrını\" girin ve \"Geri Arama URL'sini\" doğrulayın." -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -"Tamamlandı, Zammad'ınız artık Facebook uygulaması olarak yapılandırıldı." -#: ../channels/facebook.rst:48 -#, fuzzy -msgid "**Link your Facebook Page to your Zammad Facebook app**" -msgstr "***Facebook Sayfanızı Zammad Facebook uygulamanıza bağlayın***" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" +msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -"Şimdi, gönderi almak ve yorum göndermek istediğiniz Facebook Sayfanızı " -"bağlamanız gerekiyor." -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -"“Hesap Ekle”ye tıklayın, ardından Facebook'un yetkilendirme uygulama " -"sayfasını göreceksiniz. “Uygulamayı yetkilendir” seçeneğine tıklayın." -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" -"Tekrar Zammad'a yönlendirileceksiniz. Şimdi, sözlerin yönlendirileceği arama " -"anahtarlarınızı yapılandırmanız gerekiyor." #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." msgstr "" -"Bitirdikten sonra, bağlı tüm Facebook Hesaplarına genel bir bakış " -"alacaksınız." -#: ../channels/facebook.rst:70 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." +msgstr "" + +#: ../channels/facebook.rst:None #, fuzzy -msgid "**Start using your new channel**" -msgstr "***Yeni kanalını kullanmaya başla***" +msgid "Screenshot showing basic settings section of app settings" +msgstr "İlk oturum açmada otomatik hesap bağlantısı" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:None +#, fuzzy +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" +"Yönetici panelinin Makrolar sayfasında makro oluşturabilir veya " +"düzenleyebilirsiniz:" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +#, fuzzy +#| msgid "7. Add your Twitter account in Zammad" +msgid "Add Facebook Account to Zammad" +msgstr "7. Zammad'a Twitter hesabınızı ekleyin" + +#: ../channels/facebook.rst:101 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." msgstr "" -"Başlayın ve sayfanıza bir yazı yazın, kısa bir süre sonra Zammad'a yeni bir " -"biletiniz olacak." -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +#, fuzzy +msgid "Screenshot showing Account selection from Meta" +msgstr "" +"Yönetici panelinin Makrolar sayfasında makro oluşturabilir veya " +"düzenleyebilirsiniz:" + +#: ../channels/facebook.rst:111 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +msgid "Screenshot showing pages selection from Meta" +msgstr "" +"Yönetici panelinin Makrolar sayfasında makro oluşturabilir veya " +"düzenleyebilirsiniz:" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +msgid "Screenshot showing permission overview" +msgstr "" +"Yönetici panelinin Makrolar sayfasında makro oluşturabilir veya " +"düzenleyebilirsiniz:" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +#, fuzzy +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "İlk oturum açmada otomatik hesap bağlantısı" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" -"Yorum göndermek için (e-postalar için yaptığınız gibi) yanıtla butonuna " -"tıklamanız yeterlidir." #: ../channels/form.rst:2 #, fuzzy @@ -3618,10 +3778,8 @@ msgstr "" "göründüğünden emin olun**." #: ../channels/google/index.rst:39 -#, fuzzy -#| msgid ":doc:`📜 Signatures `" msgid ":doc:`Signatures `" -msgstr ":doc:`📜 İmzalar `" +msgstr ":doc:`📜 İmzalar `" #: ../channels/google/index.rst:39 #, fuzzy @@ -3630,10 +3788,8 @@ msgid "Customize signatures for all outgoing emails." msgstr "Tüm giden e-postalar için imzaları özelleştir." #: ../channels/google/index.rst:46 -#, fuzzy -#| msgid ":doc:`⚙️ Settings `" msgid ":doc:`Settings `" -msgstr ":doc:`⚙️ Ayarlar `" +msgstr ":doc:`⚙️ Ayarlar `" #: ../channels/google/index.rst:50 msgid ":doc:`Header based actions `" @@ -5735,10 +5891,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5832,12 +5984,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`." @@ -11583,7 +11729,6 @@ msgid "📨 **Not all automated messages come from triggers!**" msgstr "📨 **Tüm otomatik mesajlar tetikleyicilerden gelmez!**" #: ../manage/trigger/learn-by-example.rst:32 -#, fuzzy msgid "" "For instance, when *agents* receive a system email about a newly created " "ticket, that's built into the system itself. If you need to customize those, " @@ -11592,7 +11737,7 @@ msgid "" msgstr "" "Örneğin, *temsilciler* yeni oluşturulan bir bilet hakkında sistem e-postası " "aldığında, bu, sistemin kendisinde yerleşiktir. Bunları özelleştirmeniz " -"gerekiyorsa, :doc:`sunucunuzdaki dosyaları manuel olarak düzenleme `niz gerekir." #: ../manage/trigger/limitations.rst:4 @@ -25627,7 +25772,7 @@ msgid "" "org>`_." msgstr "" "Değişkenleri kaçırıyorsanız veya bir şeyin beklendiği gibi çalışmadığından " -"emin değilseniz, `Toplulukta `_ soru sormaktan çekinmeyin." +"emin değilseniz, `Toplulukta `_ soru sormaktan çekinmeyin." #: ../system/variables/article.rst:6 msgid "" @@ -27422,6 +27567,87 @@ msgstr "Versiyon" msgid "Shows which version is currently being used on your Zammad-instance." msgstr "Zammad örneğinizde şu anda hangi versiyonun kullanıldığını gösterir." +#~ msgid "" +#~ "Please note that this part of our documentation currently is outdated. We " +#~ "currently are working on solutions for this topic." +#~ msgstr "" +#~ "Lütfen belgelerimizin bu bölümünün şu anda güncel olmadığını unutmayın. " +#~ "Şu anda bu konu için çözümler üzerinde çalışıyoruz." + +#~ msgid "" +#~ "You can connect Facebook Accounts with Zammad. You need to connect your " +#~ "Zammad with Facebook first:" +#~ msgstr "" +#~ "Facebook Hesaplarını Zammad ile bağlayabilirsiniz. Önce Zammad'ınızı " +#~ "Facebook'a bağlamanız gerekir:" + +#~ msgid "For this start at: https://developers.facebook.com/apps/" +#~ msgstr "Bunun için şuradan başla: https://developers.facebook.com/apps/" + +#~ msgid "Click on “Create App ID\" and enter app name" +#~ msgstr "\"Uygulama Kimliği Oluştur\"a tıklayın ve uygulama adını girin" + +#, fuzzy +#~ msgid "**Configure Zammad as Facebook app**" +#~ msgstr "***Zammad'ı Facebook uygulaması olarak yapılandır***" + +#~ msgid "Go to “Admin -> Channels -> Facebook”" +#~ msgstr "“Admin -> Kanallar -> Facebook” adresine git" + +#~ msgid "" +#~ "Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " +#~ "verify the “Callback URL”." +#~ msgstr "" +#~ "\"Facebook Uygulamasını Bağla\"yı tıklayın ve \"Uygulama Kimliğinizi\", " +#~ "\"Uygulama Sırrını\" girin ve \"Geri Arama URL'sini\" doğrulayın." + +#~ msgid "Done, your Zammad is configured as Facebook App now." +#~ msgstr "" +#~ "Tamamlandı, Zammad'ınız artık Facebook uygulaması olarak yapılandırıldı." + +#, fuzzy +#~ msgid "**Link your Facebook Page to your Zammad Facebook app**" +#~ msgstr "***Facebook Sayfanızı Zammad Facebook uygulamanıza bağlayın***" + +#~ msgid "" +#~ "Click on “Add Account”, then you will see the authorize app page of " +#~ "Facebook. Click on “authorize app”." +#~ msgstr "" +#~ "“Hesap Ekle”ye tıklayın, ardından Facebook'un yetkilendirme uygulama " +#~ "sayfasını göreceksiniz. “Uygulamayı yetkilendir” seçeneğine tıklayın." + +#~ msgid "" +#~ "You will get redirected back to Zammad. Now you need to configure your " +#~ "search keys, where mentions should get routed." +#~ msgstr "" +#~ "Tekrar Zammad'a yönlendirileceksiniz. Şimdi, sözlerin yönlendirileceği " +#~ "arama anahtarlarınızı yapılandırmanız gerekiyor." + +#~ msgid "" +#~ "After you are done, you will get an overview of all linked Facebook " +#~ "Accounts." +#~ msgstr "" +#~ "Bitirdikten sonra, bağlı tüm Facebook Hesaplarına genel bir bakış " +#~ "alacaksınız." + +#, fuzzy +#~ msgid "**Start using your new channel**" +#~ msgstr "***Yeni kanalını kullanmaya başla***" + +#~ msgid "" +#~ "Start and write a post to your page, short time later you will have a new " +#~ "ticket in Zammad." +#~ msgstr "" +#~ "Başlayın ve sayfanıza bir yazı yazın, kısa bir süre sonra Zammad'a yeni " +#~ "bir biletiniz olacak." + +#~ msgid "" +#~ "Just click on the reply button (as you do it for emails) to send a " +#~ "comment." +#~ msgstr "" +#~ "Yorum göndermek için (e-postalar için yaptığınız gibi) yanıtla butonuna " +#~ "tıklamanız yeterlidir." + #, fuzzy #~ msgid ":doc:`Google `" #~ msgstr ":doc:`Kanallar > E-posta `" @@ -27719,10 +27945,6 @@ msgstr "Zammad örneğinizde şu anda hangi versiyonun kullanıldığını göst #~ msgid "Create a Meta Developer account" #~ msgstr "1. Twitter Geliştirici hesabı için uygula" -#, fuzzy -#~ msgid "Create a Meta Developer app" -#~ msgstr "1. Twitter Geliştirici hesabı için uygula" - #, fuzzy #~ msgid "**Example variable:**" #~ msgstr "Örnek" diff --git a/locale/zh_Hans/LC_MESSAGES/admin-docs.po b/locale/zh_Hans/LC_MESSAGES/admin-docs.po index 86a02175..d1b1f520 100644 --- a/locale/zh_Hans/LC_MESSAGES/admin-docs.po +++ b/locale/zh_Hans/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2024-09-23 10:25+0200\n" +"POT-Creation-Date: 2024-10-07 18:05+0200\n" "PO-Revision-Date: 2023-08-14 12:18+0000\n" "Last-Translator: chen \n" "Language-Team: Chinese (Simplified) `_ to get the most " +"recent and substantial information for the steps on their side. Some steps " +"on Meta's side are only mentioned here as prerequisites, as this is outside " +"the scope of this documentation." msgstr "" -#: ../channels/facebook.rst:12 -msgid "For this start at: https://developers.facebook.com/apps/" +#: ../channels/facebook.rst:16 +msgid "" +"The setup of the :doc:`WhatsApp channel ` has " +"similar prerequisites as the Facebook channel. So, if you managed to set one " +"of them to up, you should have a look at the other one too. It could be a " +"low hanging fruit! 🎉" +msgstr "" + +#: ../channels/facebook.rst:22 ../channels/whatsapp/prerequisites.rst:2 +#: ../settings/security/ssl-certificates.rst:17 +#: ../system/integrations/smime/prerequisites.rst:2 +msgid "Prerequisites" msgstr "" -#: ../channels/facebook.rst:18 -msgid "Click on “Create App ID\" and enter app name" +#: ../channels/facebook.rst:24 +msgid "`Meta business account `_" +msgstr "" + +#: ../channels/facebook.rst:25 +msgid "" +"`Meta developer account `_" +msgstr "" + +#: ../channels/facebook.rst:26 +msgid "" +"Permission to create an app inside your developer account and needed " +"information for the app (see `here `_)" +msgstr "" + +#: ../channels/facebook.rst:30 +msgid "Creating an App" +msgstr "" + +#: ../channels/facebook.rst:53 +msgid "Create a new app" +msgstr "" + +#: ../channels/facebook.rst:33 +msgid "" +"Go to Meta's `app dashboard `_ and " +"create a new app." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "" +"Screenshot of Meta's app dashboard with highlighted \"Create App\" button" msgstr "" #: ../channels/facebook.rst:39 -msgid "**Configure Zammad as Facebook app**" +msgid "If you have more than one business portfolio, select the desired one." msgstr "" #: ../channels/facebook.rst:41 -msgid "Go to “Admin -> Channels -> Facebook”" +msgid "In the \"Use cases\" tab, select \"Other\" and \"Business\" app type." msgstr "" -#: ../channels/facebook.rst:42 +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation with highlighted app type" +msgstr "" + +#: ../channels/facebook.rst:49 msgid "" -"Click on “Connect Facebook App” and enter your “App ID”, “App Secret” and " -"verify the “Callback URL”." +"In the next screen, provide a fitting app name, contact email address and " +"select your business portfolio and finally click on \"Create app\"." msgstr "" -#: ../channels/facebook.rst:45 -msgid "Done, your Zammad is configured as Facebook App now." +#: ../channels/facebook.rst:0 +msgid "Screenshot of app creation on \"Details\" tab" msgstr "" -#: ../channels/facebook.rst:48 -msgid "**Link your Facebook Page to your Zammad Facebook app**" +#: ../channels/facebook.rst:72 ../channels/whatsapp/preparation.rst:None +msgid "Add a product to your app" msgstr "" -#: ../channels/facebook.rst:50 +#: ../channels/facebook.rst:56 msgid "" -"Now you need to link your Facebook Page from which you want to get posts and " -"send out comments." +"After creating the app, you should see the app overview, where you can add a " +"product to your app." msgstr "" -#: ../channels/facebook.rst:53 +#: ../channels/facebook.rst:59 msgid "" -"Click on “Add Account”, then you will see the authorize app page of " -"Facebook. Click on “authorize app”." +"Scroll down and select \"Facebook Login for Business\" by clicking on the " +"\"Set up\" button." msgstr "" -#: ../channels/facebook.rst:60 +#: ../channels/facebook.rst:0 msgid "" -"You will get redirected back to Zammad. Now you need to configure your " -"search keys, where mentions should get routed." +"Screenshot of product overview with highlighted \"Facebook Login for " +"Business\"" msgstr "" #: ../channels/facebook.rst:65 msgid "" -"After you are done, you will get an overview of all linked Facebook Accounts." +"In the following screen, go to \"Valid OAuth Redirect URIs\" and provide the " +"URL of your Zammad instance, followed by ``/api/v1/external_credentials/" +"facebook/callback``. You can copy this URL from Zammad if you click on the " +"\"Configure App\" button in Zammad's Facebook channel admin screen." +msgstr "" + +#: ../channels/facebook.rst:0 +msgid "Screenshot of app settings with highlighted \"OAuth Redirect URIs\"" +msgstr "" + +#: ../channels/facebook.rst:74 +msgid "" +"Continue with the next step on Zammad's side by connecting the Facebook with " +"Zammad." +msgstr "" + +#: ../channels/facebook.rst:78 +msgid "Connect Facebook App in Zammad" +msgstr "" + +#: ../channels/facebook.rst:80 +msgid "" +"If not already done, go to the Facebook channel section in the admin " +"interface in Zammad and click on \"Configure App\". This will open a dialog " +"where you have to provide the app ID as well as the app secret." +msgstr "" + +#: ../channels/facebook.rst:84 +msgid "" +"Head over to the Meta app dashboard and switch to \"App settings\" > " +"\"Basic\". Copy the \"App ID\" and the the \"App secret\" (after clicking on " +"the \"Show\" button) and paste both to Zammad in the corresponding fields." msgstr "" -#: ../channels/facebook.rst:70 -msgid "**Start using your new channel**" +#: ../channels/facebook.rst:None +msgid "Screenshot showing basic settings section of app settings" msgstr "" -#: ../channels/facebook.rst:72 +#: ../channels/facebook.rst:None +msgid "Screenshot showing \"Connect Facebook App\" dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:96 +msgid "Confirm it by clicking on \"Submit\" and continue with the next step." +msgstr "" + +#: ../channels/facebook.rst:99 +msgid "Add Facebook Account to Zammad" +msgstr "" + +#: ../channels/facebook.rst:101 msgid "" -"Start and write a post to your page, short time later you will have a new " -"ticket in Zammad." +"After you successfully connected your app with Zammad, you can now add an " +"account by clicking the \"Add Account\" button in Zammad. This redirects you " +"to Facebook and you will see an account selection dialog. Confirm by " +"clicking on \"Continue as ...\" or log in with another account." msgstr "" -#: ../channels/facebook.rst:75 +#: ../channels/facebook.rst:None +msgid "Screenshot showing Account selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:111 msgid "" -"Just click on the reply button (as you do it for emails) to send a comment." +"In the next screen you can choose if you want to receive tickets from all " +"pages or just selected ones. Choose what fits your needs and confirm by " +"clicking \"Continue\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing pages selection from Meta" +msgstr "" + +#: ../channels/facebook.rst:120 +msgid "" +"Finally, you see an overview about the requested permission. Click on " +"\"Save\" and \"Got it\" in the next screen." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing permission overview" +msgstr "" + +#: ../channels/facebook.rst:128 +msgid "" +"You are now redirected to Zammad where you can see a configuration dialog. " +"Select a group you want to handle the Facebook tickets and click on " +"\"Submit\"." +msgstr "" + +#: ../channels/facebook.rst:None +msgid "Screenshot showing group selection dialog in Zammad" +msgstr "" + +#: ../channels/facebook.rst:136 +msgid "" +"After that, you are technically ready to go. However, you have to do some " +"additional steps, which aren't covered in this documentation:" +msgstr "" + +#: ../channels/facebook.rst:139 +msgid "Request advanced access for your app (see screenshot below)" +msgstr "" + +#: ../channels/facebook.rst:140 +msgid "Request a business review if your business is not already reviewed" +msgstr "" + +#: ../channels/facebook.rst:141 +msgid "Switch your app from development to live mode" +msgstr "" + +#: ../channels/facebook.rst:None +msgid "" +"Screenshot showing permission and features screen in the Facebook developer " +"portal" msgstr "" #: ../channels/form.rst:2 @@ -5440,10 +5590,6 @@ msgid "" "Search for it and click on \"Set up\":" msgstr "" -#: ../channels/whatsapp/preparation.rst:None -msgid "Add a product to your app" -msgstr "" - #: ../channels/whatsapp/preparation.rst:87 msgid "" "In the next step, you have to add a \"Meta Business Account\". This guide " @@ -5536,12 +5682,6 @@ msgstr "" msgid "We promise it will become easier! 🤓" msgstr "" -#: ../channels/whatsapp/prerequisites.rst:2 -#: ../settings/security/ssl-certificates.rst:17 -#: ../system/integrations/smime/prerequisites.rst:2 -msgid "Prerequisites" -msgstr "" - #: ../channels/whatsapp/prerequisites.rst:4 msgid "" "First, make sure you have followed our :doc:`preparation guide`."