Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

EOT reminder emails not being received #1229

Open
Clyde-L opened this issue Jun 22, 2022 · 1 comment
Open

EOT reminder emails not being received #1229

Clyde-L opened this issue Jun 22, 2022 · 1 comment

Comments

@Clyde-L
Copy link

Clyde-L commented Jun 22, 2022

Using S2Member for over 4 years. We had turned on the EOT reminder emails to inform clients that their membership will renew in 5 days. We did this about 3 years ago. Today, I spoke with a client who is shorted on his account (went negative) and is being charged ISF charges daily until he brings his balance to a positive. He is out of state for 14 days now and won't be able to...

What can we do to insure that emails are being sent out? Can we have an additional email sent to our company email reminding us when a member is going to have their account renewed?

Thanks!
@GerardEarley
Copy link

Sounds like you need to install and configure a proper SMTP plugin with decent email logging. Luckily there are many to choose from

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
None yet
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
2 participants
@GerardEarley @Clyde-L