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Notification for disabled Application Password error with support options #12647

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pmusolino opened this issue Sep 20, 2024 · 1 comment
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feature: login Related to any part of the log in or sign in flow, or authentication. type: enhancement A request for an enhancement.

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@pmusolino
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The Android app does not notify users when they face a "Disabled Application Password" situation during login, unlike the iOS app woocommerce/woocommerce-ios#14004. Additionally, the app does not offer a contact support button or guide users to troubleshooting documentation.

More here: peaMlT-U4

Steps to Reproduce:

  1. Attempt to log in with a disabled application password.
  2. Observe the lack of notification and support options.

Expected Behavior:
The app should notify users about the "Disabled Application Password" error, provide a "Contact Support" button, and include a link to troubleshooting documentation.

Actual Behavior:
No notification or support options are provided.

Proposed Solution:

  • Implement a notification feature to inform users about the "Disabled Application Password" error.
  • Enhance the notification to include more detailed information about the issue.
  • Add a "Contact Support" button to the error notification.
  • Include a link to troubleshooting documentation in the notification.

screenshot-3

@pmusolino pmusolino added type: bug A confirmed bug. type: enhancement A request for an enhancement. feature: login Related to any part of the log in or sign in flow, or authentication. and removed type: bug A confirmed bug. labels Sep 20, 2024
@dangermattic
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dangermattic commented Sep 20, 2024

Thanks for reporting! 👍

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Labels
feature: login Related to any part of the log in or sign in flow, or authentication. type: enhancement A request for an enhancement.
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