In order to help diagnose and fix your issue we often need your "debug information". It's easy to save this information and attach it to a GitHub issue:
- Start UMS.
- Go to the
Logs
tab. - Press the
Create TRACE logs
button which restarts UMS in the "TRACE" mode. If that doesn't work for some reason, either selectTrace
from theLog Level
dropdown at the bottom or setlog_level = TRACE
in the configuration file and restart UMS manually. - Reproduce the problem.
- Click
Pack debug files
on the lower left. - Click
Zip selected files
. - Save the zip file to a location you will remember.
- Attach the zip file to the GitHub issue.
Additionally, if the problem happened in the browser, it can be useful to know about any browser console errors, so please paste them into the issue too.