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Search Users

As a tenant administrator, you can search for a specific user or users in the administration console for Identity Authentication

Prerequisites

You are assigned the Manage Users role. For more information about how to assign administrator roles, see Edit Administrator Authorizations.

Context

You can list all users in the tenant for Identity Authentication or filter your search by User ID, User UUID, First Name, Last Name, E-Mail, or Login Name.

Procedure

  1. Access the tenant's administration console for Identity Authentication by using the console's URL.

    Note:

    The URL has the following pattern:

    https://<tenant ID>.accounts.ondemand.com/admin

    Tenant ID is an automatically generated ID by the system. The first administrator created for the tenant receives an activation e-mail with a URL in it. This URL contains the tenant ID. For more information about your tenants, see Viewing Assigned Tenants and Administrators.

    If you have a configured custom domain, the URL has the following pattern: <your custom domain>/admin.

  2. Choose the User Management tile.

    The system displays the first 20 users in the tenant sorted by their user ID number.

  3. You can choose one of the following:

    Search Options

    List All Users

    Press More

    This will expand the list by 20 users.

    Note:

    This option is available only if the users in the tenant are more than 20.

    Simple Search

    • (default mode) Type your search criteria string in the search field and press the Enter key

    • (when in Advanced Search mode) Press Simple Search, type your search criteria string in the search field, and press the Enter key

    Once the search is completed, the system will list the users whose User ID, User UUID, E-Mail, or Login Name match your search criteria string. In this case the system doesn’t include the First Name and Last Name fields in the search.

    If you aren’t satisfied with the search result, edit your search criteria and repeat the step again.

    Note:

    The search is case insensitive. The system searches for entries that begin with the typed string.

    If you place asterix (*) in the beginning or in the middle of your search string the system will treat it as a regular character and will include it in the search. For example, if you type *on in the search field, the system will look for users whose first three letters in any of the three fields are *on. If you type on or on* in the search field, the system will look for users whose first two letters in any of the three fields are on.

    Advanced Search

    Press Advanced Search and type your search criteria strings in at least one of the search fields

    The system checks the search fields simultaneously. Once the search is completed, it will list the users that match the search criteria from all the fields.

    Note:

    The search is case insensitive. The system searches for entries that begin with the typed string.

    If you place asterix (*) in the beginning or in the middle of your search string the system will treat it as a regular character and will include it in the search. For example, if you type *on in the First Name field, the system will look for users whose first three letters of the first name are *on. If you type on or on* in the First Name field, the system will look for users whose first two letters of the first name are on.

Related Information

Edit Administrator Authorizations