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Export Existing Users of a Tenant of Identity Authentication

Prerequisites

You are assigned the Manage Users or Read Users role. For more information about how to assign administrator roles, see Edit Administrator Authorizations.

Context

You can export a CSV file containing information of all tenant users in Identity Authentication including the tenant administrators. The CSV file can contain columns with all user supported SCIM attributes. You can filter the user attributes that you want to include in the exported file. The default columns are: active, userName, userType, emails[0].display, emails[0].primary, emails[0].type, and emails[0].value.

If the values for the validTo and validFrom attributes for a specific user are not in the correct Zulu format yyyyMMddHHmmss'Z', Identity Authentication returns empty values for these attributes in the CSV file.

Note:

If the active attribute of a user is FALSE, he or she can’t perform any operations on the tenant.

Example:

A tenant administrator exports a CSV file with the current users in the system and only the following attributes: active, userName, userType, and emails[0].value. As a result, the administrator receives the following information:

active

userName

userType

emails[0].value

TRUE

EID00001

public

[email protected]

TRUE

EID00002

employee

[email protected]

TRUE

EID00003

partner

[email protected]

FALSE

EID00004

customer

[email protected]

To export tenant users from Identity Authentication, proceed as follows:

Procedure

  1. Access the tenant's administration console for Identity Authentication by using the console's URL.

    Note:

    The URL has the following pattern:

    https://<tenant ID>.accounts.ondemand.com/admin

    Tenant ID is an automatically generated ID by the system. The first administrator created for the tenant receives an activation e-mail with a URL in it. This URL contains the tenant ID. For more information about your tenants, see Viewing Assigned Tenants and Administrators.

    If you have a configured custom domain, the URL has the following pattern: <your custom domain>/admin.

  2. Choose the Export Users tile.

    This operation opens the Export Users page.

  3. Choose the attributes that you want to include in the CSV file.

    The default choice is: active, userName, userType, emails[0].display, emails[0].primary, emails[0].type, and emails[0].value.

  4. Choose the Export button.

Related Information

Troubleshooting for Administrators

Edit Administrator Authorizations