In spam settings: If email added in spam so should not be ticket created from the admin end #656
Labels
Admin
General issue at admin panel
Agent Panel
Issue on agent panel
Bug
Something isn't working
Spam Settings
Regarding Spam settings issues
V-1.1.3
Description
In spam settings: If email added in spam so should not be ticket created from the admin end
How to reproduce
Step 1: Added an email in spam settings and save:
Step 2: Now ticket created from admin and agent end from dashboard, after that ticket created successfully instead of shows a warning "Warning! Can't create ticket, given email is blocked by admin.":
Possible Solution
If we create a ticket from admin/agent end with added an email in spam settings option then ticket should not be created. Also, shows a warning like this "Warning! Can't create ticket, given email is blocked by admin.":
https://prnt.sc/gZfvK4lAcgsz
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