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Practitioners.md

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Practitioners

Practitioner Contact Information

Practitioner edits their own contact info from dashboard

If Address is changed by practitioner user on Edit Contact Information screen:

  • a Notice of Address Change is generated and displays on docket record for all cases associated with the practitioner
  • Updated address displays in Practitioner DB

If primary Phone number is changed by practitioner user on Edit Contact Information screen:

  • a Notice of Telephone Number is generated and displays on docket record for all cases associated with the practitioner
  • Updated phone number displays on Practitioner DB

If Address and primary Telephone number are changed by practitioner user on Edit Contact Information screen

  • a Notice of Address and Telephone Number Change is generated and displays on docket record for all cases associated with the practitioner
  • Updated address and phone number displays on Practitioner Database

If Address and primary Telephone number are changed in DB:

  • a Notice of Address and Telephone Number Change is generated and displays on docket record for all cases associated with the practitioner
  • Updated address and phone number displays on "Practitioner Dashboard" , "Edit Contact Information" form, and on the Case Detail > Petitioner Counsel section of all cases the practitioner is associated with

Practitioner edits their email address

  • Practitioner users can update their email address through the user menu, My Account screen
  • New email must meet the following criteria:
    • email must be in valid format - Error message “Enter a valid email address”
    • email cannot already exist - Error message “An account with this email already exists. Enter a new email address.”
    • “New email address” and Re-enter email” fields must match - Error - “Email addresses do not match.”

On Save of new email

  • Verification email is sent to new email
  • Old email is still valid until the new email is verified

On click of Verify link for new email

  • Old email is invalid
  • New email is valid for login and service
  • All cases are updated with new email