support.php

<?php
define('IN_SYS', true);
require_once "core.php";

$title = $title . ' - ' . I18N('Technical Support');

$questions = [
    [
        "title" => "What is bandwidth ?",
        "content" => 'Bandwidth is the amount of data your website can transfer per month, every month the bandwidth counter will reset.'
    ],
    [
        "title" => "How much files can I upload ?",
        "content" => "You're free to upload as much files as you want, but please be aware that the largest size for an individual file is limited to 10Mb."
    ],
    [
        "title" => "How can I upload files ?",
        "content" => 'You have two ways, the first one (recommanded), you can download a FTP client software, you will find recommanded free softwares to download on the "Free FTP Software" from the "Files" section on VistaPanel. The second way is to use our free "Online File Manager" on VistaPanel.'
    ],
    [
        "title" => "How can I use FTP ?",
        "content" => 'You can view our tutorial on how to setup and use FTP to manage your files <a href="http://tutorials.securesignup.net/premium-cpanel-hosting/file-management/via-ftp-2.html">here</a>.'
    ],
    [
        "title" => "Do you allow PHP and MySQL databases ?",
        "content" => 'Yes, we allow PHP and MySQL.'
    ],
    [
        "title" => "Do you offer PHPMyAdmin ?",
        "content" => 'Yes we do offer PHPMyAdmin.'
    ],
    [
        "title" => "What type of websites are not allowed to be hosted ?",
        "content" => 'Anything illegal, websites that contains copyrighted files (warez), adult content, spamming scripts, web proxies etc... For more information please read our TOS.'
    ],
    [
        "title" => "How do I report a website ?",
        "content" => 'We would really appreciate it, the best way is to open a ticket from VistaPanel, if not, you can email us at support@uiisc.com'
    ],
    [
        "title" => "How do I get support ?",
        "content" => 'To get technical support, open a ticket from VistaPanel, email us at support@5sidc.com or join our community forums'
    ],
    [
        "title" => "What details should I post when asking for support ?",
        "content" => "Don't post your account's password, including databases passwords! And just be specific."
    ]
]

?>
<?php include("include/header.php"); ?>

<div class="container">
    <div class="page-header text-center">
        <h1><?php echo I18N('Technical Support'); ?></h1>
        <!-- <h3>24/7 Availability</h3> -->
    </div>
</div>

<div class="container">
    <p>If you have any problems or have the need to contact us to ask a question, you can contact us in the following ways:</p>
    <p><br /></p>
    <div class="row">
        <div class="col-md-4 text-center">
            <img src="assets/images/tickets.jpg" alt="Tickets">
            <h3><?php echo I18N('Tickets'); ?></h3>
            <p>You can submit a support ticket from VistaPanel, we will reply you as soon as possible.</p>
        </div>
        <div class="col-md-4 text-center">
            <img src="assets/images/emails.jpg" alt="Emails">
            <h3><?php echo I18N('Emails'); ?></h3>
            <p>You can email us, but we use only the following email for technical support: <a>support@uiisc.com</a></p>
        </div>
        <div class="col-md-4 text-center">
            <img src="assets/images/forums.jpg" alt="Forums">
            <h3><?php echo I18N('Forums'); ?></h3>
            <p>You can also join our community forums if you want to interact with other users and get instant answers.</p>
        </div>
    </div>
</div>

<div class="container">
    <hr />
    <p>Frequently asked questions</p>
    <div class="panel-group" id="accordion" role="tablist" aria-multiselectable="true">
        <?php foreach ($questions as $key => $value) { ?>
            <div class="panel panel-default">
                <div class="panel-heading" role="tab" id="heading-<?php echo $key; ?>">
                    <a class="panel-title<?php echo $key == 0 ? '' : ' collapsed'; ?>" role="button" data-toggle="collapse" data-parent="#accordion" href="#questions-<?php echo $key; ?>" aria-expanded="<?php echo $key == 0 ? 'true' : 'false'; ?>" aria-controls="questions-<?php echo $key; ?>">
                        <?php echo $key + 1; ?>.<?php echo $value["title"]; ?>
                    </a>
                </div>
                <div id="questions-<?php echo $key; ?>" class="panel-collapse collapse<?php echo $key == 0 ? ' in' : ''; ?>" role="tabpanel" aria-labelledby="heading-<?php echo $key; ?>">
                    <div class="panel-body">
                        <p><?php echo $value["content"]; ?></p>
                    </div>
                </div>
            </div>
        <?php } ?>
    </div>
</div>

<?php include "include/footer.php"; ?>