From 9b1c142d43ddb9c72eef5fe0fcd97f57ec05dcc0 Mon Sep 17 00:00:00 2001 From: Pauline <4224001+paulineribeyre@users.noreply.github.com> Date: Fri, 27 Oct 2023 14:12:19 -0500 Subject: [PATCH] update email links --- docs/13-workspace_accounts.md | 3 ++- docs/17-workspace_faq.md | 3 ++- 2 files changed, 4 insertions(+), 2 deletions(-) diff --git a/docs/13-workspace_accounts.md b/docs/13-workspace_accounts.md index 4745cbd..649bf63 100644 --- a/docs/13-workspace_accounts.md +++ b/docs/13-workspace_accounts.md @@ -70,7 +70,7 @@ Funding a workspace account with OCC Direct Pay has 2 major parts: **Important: Review the Agreement carefully to understand the terms.** PLEASE READ THIS DOCUMENT VERY CAREFULLY BEFORE SIGNING! This document presents the terms governing how your Direct Pay funds will be allocated, among other things. Be sure you understand all the terms before you sign and submit. - If you have any questions or concerns about the terms and conditions, please email billing@occ-data.org before you sign. + If you have any questions or concerns about the terms and conditions, please email [billing@occ-data.org][OCC billing] before you sign. >>> Once you submit the signed document, it could take up to 5 days to finish processing receipt of the signed document and update your progress tracker. You will receive an email when processing is complete. @@ -201,3 +201,4 @@ NIH-funded researchers with an active NIH award may take advantage of the STRIDE [OCC Payment Portal]: https://payments.occ-data.org/ [Payment Portal Profile]: https://payments.occ-data.org/profile/ [OCC Request BillingID]: https://payments.occ-data.org/request-billingid/ +[OCC billing]: mailto:billing@occ-data.org diff --git a/docs/17-workspace_faq.md b/docs/17-workspace_faq.md index a1358da..afa7db7 100644 --- a/docs/17-workspace_faq.md +++ b/docs/17-workspace_faq.md @@ -18,7 +18,7 @@ #### Why does my Hard Limit not match the amount of funding I purchased? -> As described in your Direct Pay User Agreement, some amount of your purchase is set aside for use for account operational expenses beyond compute costs. If you have further questions about this, please contact billing@occ-data.org +> As described in your Direct Pay User Agreement, some amount of your purchase is set aside for use for account operational expenses beyond compute costs. If you have further questions about this, please contact [billing@occ-data.org][OCC billing] #### Can I get a refund on any unused compute funding I purchased? > Unfortunately, as described in your Direct Pay User Agreement, OCC cannot offer refunds for unused compute time already purchased. @@ -177,3 +177,4 @@ [STRIDES benefits]: https://cloud.nih.gov/about-strides/benefits/ [AWS Enterprise Support]: https://aws.amazon.com/premiumsupport/plans/enterprise/ [STRIDES training]: https://cloud.nih.gov/training/ +[OCC billing]: mailto:billing@occ-data.org