Nest Mode Set ECO If Contact Open Stopped Working

[jim-horlacher]

I created an automation in Nest Manager to set my Nest thermostats in ECO mode when any door or window is opened for 3 minutes and turn it back to normal mode after all doors and windows were closed for 3 minutes. This was working well at 2 different locations, but, in early January, one location stopped working and, about a week ago, the 2nd location stopped working. I still get the notifications that the Nest has been set to ECO and/or set back to normal mode, however, it doesn't actually perform the function on my Nest thermostats. Any help diagnosing this would be appreciated.

Verify the following before opening an issue:

• [X ] You followed the Nest Developer documentation here? Nest Developer Account Creation
• [X ] That OAuth is Enabled for the SmartApp under the IDE.
• [X ] The SmartApps and ALL (5) Devices Handlers are using the latest code available.
• [X ] You have reviewed the NST Manager Wiki for potential fixes.
• [X ] That ALL SmartApps and Device Handlers have been Published for You in the IDE.

About Your Setup:

• How many Thermostats?: 2 in one location, 1 in the other
• How many Protects?
• How many Cameras?
• Using the Nest Presence Device?
• Using the Nest Weather Device?
• iOS or Android?:
• Mobile App Version:

Expected Behavior

The Nest thermostats should be set to ECO mode when any door or window is opened for 3 minutes. It should be revert back to the normal mode when all doors and windows are closed for 3 minutes.

Current Behavior

I receive a notification that the Nest thermostat(s) have been set to ECO mode and which door or window has been opened for 3 minutes, but the thermostat(s) are not actually set to ECO. Likewise, I receive a notification that the thermostat(s) have been restored to the normal mode since all contacts have been closed for 3 minutes, but it doesn't change actually change the thermostat.

Steps to Reproduce (for bugs)

Context

I can't rely on Nest manager to automatically set my thermostat to ECO mode if someone leaves a door or window open.

Please include a copy of your log under the IDE if possible