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Jerry Zhang edited this page Jan 30, 2024 · 15 revisions

The following are a list of frequently asked questions.

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Why does text selection fails to function in certain apps

Certain apps on macOS don't support the native Accessibility text selection. Easydict provides a work around to simulate ⌘ C to get the text, you can enable this feature in Settings -> General -> Force get selected text when auto get selected text failed. While this feature is experimental and not guaranteed to work, it is what we can do at the moment.

Why does my music in the background occasionally gets interrupted while I have Easydict on

In apps that don't support the native Accessibility text selection, when Force get selected text is enabled, Easydict will trigger a system alert sound when the user doesn't select any text. We introduced a Disable Empty Copy Beep option: It works when there is no sound/music playing in the background because we don't want to pause the music. However, we haven't found a perfect workaround for this problem.

Why is there a system sound alert after selecting empty text

In apps that don't support the native Accessibility text selection, when Force get selected text is enabled, Easydict will trigger a system alert sound when the user doesn't select any text, so if Disable Empty Copy Beep is disabled, you will likely hear the beep when you select an empty text.

Why does Easydict asks for my screen recording and accessibility permissions

Easydict needs screen recording permission for its Screenshot Translate and Silent Screenshot OCR features. The accessibility features are used for text selections. You can always check Easydict's source code and analyze the network traffic if you have any privacy concerns.

What do I do when select text sometimes fails to work in some browsers

Under some browser, you need to enable Allow JavaScripts from Apple Events so that Easydict can work properly. You can find this option in the menubar for Chrome and Settings -> Developer for Safari.

Why am I experiencing odd behaviors under some websites

Please make sure you enabled Force select text in Easydict and Allow JavaScripts from Apple Events in your browser. Note that certain websites seems to have unexpected behaviors due to their settings.

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