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Empty screen on Catalina #1

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jorisw opened this issue Dec 8, 2019 · 8 comments
Open

Empty screen on Catalina #1

jorisw opened this issue Dec 8, 2019 · 8 comments
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@jorisw
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jorisw commented Dec 8, 2019

I just built this from source in Xcode because my System Preferences wouldn't let me install the binary download.

However briefly after it should show the screen depicted in the screenshot in this repo, it jumps to:

image

macOS 10.15.1, Xcode 11.2.1

@tessus
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tessus commented Dec 8, 2019

Unfortunately I do not have Catalina. I suspect it has something to do with that notarization BS. I will do some research tomorrow. I'm on my way to the airport.

@tessus
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tessus commented Jan 8, 2020

I'm really sorry. I don't know what to do without having a dev machine with Catalina.

I can buy another external hard disk, clone my system, boot from the external disk, and upgrade the external disk to Catalina.

Isn't there something that shows up in Settings -> Security & Privacy? Usually non-signed apps show up there and have to be acknowledged.

@jorisw
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jorisw commented Jan 14, 2020

Neh, it's not security related. The main interface in your preference pane does briefly show the same as I remember it, just right after the window grows to accommodate the interface, the interface goes blank.

@tessus
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tessus commented Jan 14, 2020

I really wished I had access to a Catalina system. I'm on 10.14.6 and I have no code deprecation warnings nor other Xcode issues. However, when I set the Deployment target to 10.14 or 10.15, I get 24 deprecations.
I've created a new branch and fixed those dprecations. I doubt it will help, but you can give it a try.

Here's also a compiled version: MongoDB.prefPane.zip

@jorisw
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jorisw commented Jan 15, 2020

Thanks. Tried the branch, both from zip and from source. The zip wouldn't install, probably because of some code signing problem, however the build from source did install, but shows the same symptoms as before.

@devarda
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devarda commented Feb 7, 2020

Hello, I'm having the same problem: The MongoDB pref pane comes out blank in Catalina.

There are two extra steps I had to take to get here:

  1. The MongoDB preference panel wouldn't open because it's not a trusted developer. To solve: Open "System Preferences > Security and Privacy" and you will see an Allow button for MongoDb pref-pane. Click to allow.
  2. I would get the could not load MongoDB preference pane message. Restart the Mac- hold shift until you see the loading bar. This will turn on safe mode. Go to System Preferences after you log in, and click MongoDB. It will prompt you to Open or not, click Open. Then restart your computer to get out of safe mode. When you login normally, MongoDB Preference Pane won't have the same problem when opening.

When you are able to open it in not-safe mode:

You may see the actual MongoDB Preference interface for a second (logo on the left with On/Off switches next to it and on the right column a list box and such). However, after a second it all disappears, leaving a blank grey window behind.

@tessus
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tessus commented Feb 7, 2020

Thanks for the additional info. Unfortunately I don't understand what is going on. I still don't have Catalina, because 2 apps from the AppStore are 32bit and noone replied to my support requests (which I sent numerous times over the past 6 months) as to how I should run these apps on Catalina.
But I suspect Apple screwed up again - all in the name of security. Ha, what a BS. They dropped their plan for encrypting backups after the FBI complained.

@tessus
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tessus commented Oct 2, 2020

Yep, I have been able to find a machine with Catalina.

Unfortunately, I have no idea what the problem is. There are still no warnings or error messages during compile and runtime. It just doesn't work. The Apple support forums are useless, so I am very sorry, but I can't fix this.

@tessus tessus pinned this issue Oct 21, 2020
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