Error accessing owner API

[Trekster2000]

Is there an existing issue for this?

• I have searched the existing issues

What happened?

About a month ago my teslamate stopped working. I didn't have the time to check out what the issue is.

But it appears to be something related to owner api:

[error] GET https://owner-api.teslamotors.com/api/1/vehicles/xxxxxxxx> error: :timeout (5004.086 ms)

I tried logging out, logging back in - the issue persists.

I tried teslalogger - that seems to work fine?

Expected Behavior

No response

Steps To Reproduce

No response

Relevant log output

[error] GET https://owner-api.teslamotors.com/api/1/vehicles/XXXXX -> error: :timeout (5004.086 ms)

Screenshots

No response

Additional data

No response

Type of installation

Docker

Version

1.32.0

[JakobLichterfeld]

Thanks for reporting.

If you are a business fleet owner: https://docs.teslamate.org/docs/guides/api

If not: Your issue can not be reproduced.

[markemoran]

I've got the same issue:

• Raspberry Pi4
• Docker version 26.1.5+dfsg1, build a72d7cd
• Teslamate v1.32.0

This is what the log is at startup
2024-12-24 13:25:00.434 [info] Migrations already up
2024-12-24 13:25:08.293 [info] System Info: Erlang/OTP 26 (jit)
2024-12-24 13:25:08.293 [info] Version: 1.32.0
2024-12-24 13:25:08.728 [info] POST https://auth.tesla.com/oauth2/v3/token -> 200 (331.914 ms)
2024-12-24 13:25:08.728 [info] Refreshed api tokens
2024-12-24 13:25:08.737 [info] Scheduling token refresh in 6 h
2024-12-24 13:25:08.750 [info] Running TeslaMateWeb.Endpoint with cowboy 2.12.0 at :::4000 (http)
2024-12-24 13:25:08.752 [info] Access TeslaMateWeb.Endpoint at http://localhost
2024-12-24 13:25:13.891 [error] GET https://owner-api.teslamotors.com/api/1/products -> error: :timeout (5138.230 ms)
2024-12-24 13:25:13.891 [warning] Could not get vehicles: :timeout
2024-12-24 13:25:13.899 [warning] Using fallback vehicles:

This just keeps repeating
2024-12-24 13:21:14.374 [error] GET https://owner-api.teslamotors.com/api/1/vehicles/3744576924448853 -> error: :timeout (5151.212 ms)
2024-12-24 13:21:14.375 [error] GET https://owner-api.teslamotors.com/api/1/vehicles/3744438007331426 -> error: :timeout (5151.433 ms)
2024-12-24 13:21:14.375 car_id=2 [error] Error / :timeout
2024-12-24 13:21:14.375 car_id=1 [error] Error / :timeout

ip route
default via 192.168.1.1 dev eth0 proto dhcp src 192.168.1.200 metric 100
default via 192.168.1.1 dev wlan0 proto dhcp src 192.168.1.85 metric 600
100.64.0.0/10 dev tailscale0 scope link
172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1
172.22.0.0/16 dev br-d5f34d7e79b5 proto kernel scope link src 172.22.0.1 (this is the network for Teslamate)
192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.200 metric 100
192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.85 metric 600