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Replies: 49 comments 120 replies
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Let’s comment on #3658 to consolidate conversations. Start with a response to here - were you on TeslaMate 1.28.3 when you updated? And then immediately saw offline? Or were you on 1.28.4? Based upon your post, it seems that the offline state started in a Tesla update and not TeslaMate. |
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Thats also how I read the post. The states offline and asleep is coming directly from the response from tesla servers/api. Did you try to reset the car after the update? (Press and hold the jog buttons on the wheel) I think the issue is a little different than #3658, so it might be okay to keep it here and shut down #3658 instead |
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I'm on Teslamate 1.28.3. Today I updated the car (model 3) to 2024.8.4. I have not driven it since the update. Before the update the car would report "asleep". Today it reports "offline". I haven't rebooted the car yet but I suspect its a Tesla change - nothing to do with Teslamate. Hope this helps to confirm your theory. Relevant (hopefully) log entries follow: 2024-03-19 16:02:11.322 car_id=1 [info] Start / :online |
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I noted this in "After updating to 2024.8.4 all sleeps are marked as off-line." #3751 and per cwanja appended a log file to #3658.
Although not conclusive TeslaFi shows these periods as asleep not off-line. This was also the case in #3658 |
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I'd forgotten that TeslaFi has a "raw" data viewer. Prior to 2024.8 TeslaFi reported awake/sleep. After the 2024.8 update it reports awake/offline with the "Show offline as asleep" option disabled. |
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I am having the same issue after the 2024.8.4 update. So the Teslamate version 1.28.4 update did not make a difference. Hopefully, the next version of Teslamate will fix it by changing the "offline as sleep". |
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A retrospective look at TeslaFi data shows offline and sleeping as distinct states prior to 2024.8. In my case offline is rare but seems to reliably happen after a software update. |
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With respect to online/offline/sleeping yes. |
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Good decision, I think this is something that everybody can live with it ;-) |
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Edit 4/3 - based upon a follow-up response [additional 1, 2], it seems that there is a Tesla in-car software change impacting certain CPUs. We have identified that Atom based cars are not showing as "sleeping", but Ryzen cars are. Please continue to keep this thread updated. Original post Due to the duplicate threads posted about this (#3658, #3755), our investigation reveals that Tesla made a change in 2024.8.X to start reflecting "sleep" patterns as "offline" via the API. Other third-party loggers have confirmed that. Current versions of TeslaMate are not impacted and thus is it not a TeslaMate issue. Offline is different than sleep (historically) and we do not feel that logged offline as sleep is currently a valid step. We will wait to see if Tesla changes course in a future update. As @durzel mentioned, rollout of 2024.8.X has paused the rollout and this could be a reason. Edit: thank you to everyone that contributed and provided data, input and comparison. |
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This also happens in Teslamate 1.28.4. What Tesla release are you on? What does your log say? Something like:
or something like:
|
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I must say. I'm pretty confused by these new reports. |
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Cross pollination from TMC - seems the state behavior might be related to the chip inside of your Tesla. Per TMC
Further showing that there might be a Tesla software issue. Not ruling out TeslaMate given reports of people rolling TeslaMate back and states reporting “normal”. But I am not confident in that reporting. I am also re-opening to continue to the discussion. |
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Same problem here. Teslamate v1.28.5, Model 3 2020 v2024.8.7 |
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Bei mir evtl. darauf zurückzuführen:
Sprich zu viele Abfragen? Mal abwarten. Parallel habe ich eine andere App, die auch das Auto abfragt, und Tronity (ein bisserl viel, aber ich experimentiere gerade, was die beste App ist, und meine App braucht für die Überschussladung die SoC-Daten) |
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On 6/13/2024 I went from 2024.3.25 to 2024.14.9 and started seeing this issue. And when I say seeing, I mean it quite literally.... My project Gaussmeter is pulsing purple. As this behaviour seems to be spreading, is it still the prevailing logic that that a "Treat Offline and Asleep" mode is still un-necessary? |
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Hello, Currently i am on 2024.14.9 and i have upgraded teslamate to 1.29.2. I am still seeing car is in offline ( when its asleep). i am not getting charging data during night time. |
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Same here. |
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Is the whole thing fixed/corrected in TeslaMate 1.29.2? |
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It has been quite some time since this has been progressively happening with all types of car firmware versions. What is your opinion? |
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What is the current standing? Is a solution being worked on? |
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Since updating to 2024.15.15 on the 10th of July the asleep state appears ~ once per day Its seemingly random, anecdotally the sleep state appears more often after exiting and locking the car rather when the car is entering and exiting sleep state unattended. 2023 Model S LR - Ryzen |
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Apropos of nothing but the latest Tesla app (4.35.0) - at least on iOS - now no longer wakes up the car when you open it. Instead, it only wakes it up if you send a command, or pull down to refresh. This might be significant in the context of comparing TeslaMate and the app. I suspect the app will say "Asleep for X hours" while TeslaMate will be reporting offline. |
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after updating today to 2024.26.3.1 on my m3 2024 this is the first time I've seen this state other then offline(asleep) |
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Teslamate still offline other than asleep... 2021 Model 3 SR+ (LFP battery) (MCU2-Intel) Teslamate 1.30.1 Tesla software 2024.26.6 Can teslamate pleeease give a option to fix this? Just e button or something? Offline to Asleep manually... //Marius |
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Update from this earlier message Here's what I observed over the last 8.5 days while the car was parked and left alone:
Has anyone else seen similar behaviour? |
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Edit 4/3 - based upon a follow-up response [additional 1, 2], it seems that there is a Tesla in-car software change impacting certain CPUs. We have identified that Atom based cars are not showing as "sleeping", but Ryzen cars are. Please continue to keep this thread updated.
Original post
Crafting this response as a "consolidated answer".
Due to the duplicate threads posted about this (#3658, #3755), our investigation reveals that Tesla made a change in 2024.8.X to start reflecting "sleep" patterns as "offline" via the API. Other third-party loggers have confirmed that. Current versions of TeslaMate are not impacted and thus is it not a TeslaMate issue.
Offline is different than sleep (hi…