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Calls - Outgoing Answered Issue #1

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prasathsekar opened this issue Dec 13, 2024 · 1 comment
Open

Calls - Outgoing Answered Issue #1

prasathsekar opened this issue Dec 13, 2024 · 1 comment

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@prasathsekar
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Below are the issues found

Average Calls/Day --> Expected Count, Duration is in Place

Average Call Duration Per Day --> Field not visible

Longest Call Duration --> Field not visible

Shortest Call Duration --> Field not visible

Answer Rate --> Field not visible

Average Ringing Time for Answered Calls --> Field not visible

Total Calls Hung Up by Agent --> Invalid Name Displayed(Toatl Answered Calls), Expected Count Duration is in Place

Percentage of Calls Hung Up by Agent --> Field not visible

@poovarasanselvamcmi
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Fixed

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