shifts-with-incidents-and-log-entries.rb

#!/usr/bin/env ruby

require "dotenv"
Dotenv.load ".env.development", ".env"

token = ENV["PAGERDUTY_TOKEN"] || raise("Missing ENV['PAGERDUTY_TOKEN'], add to .env.development")

require "pager_duty/connection"
pagerduty = PagerDuty::Connection.new(token)

schedule_id = ENV["PAGERDUTY_SCHEDULE_ID"] || raise("Missing ENV['PAGERDUTY_SCHEDULE_ID'], add to .env.development")

# pull down schedule entires for XXX schedule in the last day (ie who has been on call, and when
time_since = 1.day.ago
time_until = Time.now

# https://v2.developer.pagerduty.com/v2/page/api-reference#!/On-Calls/get_oncalls
response = pagerduty.get("oncalls", query_params: {since: time_since, until: time_until, schedule_ids: [schedule_id]})

entries = response["oncalls"]

entries.each do |entry|
  puts "#{entry["start"]} - #{entry["end"]}: #{entry["user"]["summary"]}"

  # find incidents during that shift
  # https://v2.developer.pagerduty.com/v2/page/api-reference#!/Incidents/get_incidents
  response = pagerduty.get("incidents", query_params: {since: entry["start"], until: entry["end"], user_ids: [entry["user"]["id"]]})

  response["incidents"].each do |incident|
    puts "\t#{incident.id}"

    # find log entries (acknowledged, notifications, etc) for incident:
    # https://v2.developer.pagerduty.com/v2/page/api-reference#!/Incidents/get_incidents_id_log_entries
    response = pagerduty.get("incidents/#{incident.id}/log_entries")

    # select just the notes
    notes = response["log_entries"].select do |log_entry|
      log_entry["channel"] && log_entry["channel"]["type"] == "note"
    end

    # and print them out:
    notes.each do |log_entry|
      puts "\t\t#{log_entry["channel"]["summary"]}"
    end
  end
end