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Merge pull request #2803 from techmatters/CHI-3150-translations
CHI-3150 helpline based translations refactor
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‎hrm-form-definitions/form-definitions/as/v1/customStrings/Messages.json

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{
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"en": {
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"GoodbyeMsg": "The counselor has left the chat. Thank you for reaching out. Please contact us again if you need more help.",
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"EndChatMsg": "You ended the chat. Thank you for reaching out. Please contact us again if you need more help.",
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"ClosedOutOfShift": "The helpline is out of shift, please reach us later.",
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"ClosedHolidays": "The helpline is closed due to a holiday.",
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"UnsupportedMediaErrorMsg": "Sorry, the message you just sent is unsupported and could not be delivered."
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}
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}

‎hrm-form-definitions/form-definitions/as/v1/customStrings/Substitutions.json

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{
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"en": {
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"HelplineSubstitution": "Helpline-Substitution"
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},
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"es": {
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"HelplineSubstitution": "Substitución de la Línea de Ayuda"
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}
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}

‎hrm-form-definitions/form-definitions/br/v1/customStrings/Messages.json

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{
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"pt": {
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"WelcomeMsg": "Olá, sou da equipe da SaferNet, precisa de ajuda?",
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"GoodbyeMsg": "O atendente saiu do chat. Obrigado por nos contactar. Por favor, entre em contato novamente se precisar de mais ajuda",
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"EndChatMsg": "O usuário saiu da conversa.",
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"UnsupportedMediaErrorMsg": "Desculpe, a mensagem que você acabou de enviar não é suportada e não pôde ser entregue.",
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"SaferNet-CustomGoodbyeMsg": "Essa conversa foi finalizada. Obrigada por nos contatar. Por favor, nos ajude a melhorar o canal avaliando a orientação que recebeu clicando no link ao lado: "
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}
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}

‎hrm-form-definitions/form-definitions/br/v1/customStrings/Substitutions.json

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{
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"pt": {},
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"en": {}
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}

‎hrm-form-definitions/form-definitions/ca/v1/customStrings/Messages.json

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{
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"en": {
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"WelcomeMsg": "Hi, you've reached a counsellor. What would you like to talk about?",
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"GoodbyeMsg": "We're glad you reached out to Kids Help Phone. Would you have 5 minutes to answer a few questions to help us improve the service? The survey is optional. We appreciate your help if you choose to participate! You can also find more information about data usage & the survey by clicking the link: https://survey.alchemer-ca.com/s3/50188874/Post-Chat-Survey",
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"EndChatMsg": "We noticed you ended your chat. Would you have 5 minutes to answer a few questions to help us improve the service? The survey is optional. We appreciate your help if you choose to participate! You can also find more information about data usage & the survey by clicking the link: https://survey.alchemer-ca.com/s3/50188874/Post-Chat-Survey",
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"ClosedOutOfShift": "We're sorry, but Live Chat is currently closed. :( \nTo reach a Kids Help Phone counsellor, call us anytime at 1-800-668-6868. \nBe well, \nThe Kids Help Phone Team",
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"ClosedHolidays": "We're sorry, but Live Chat is currently closed. :( \nTo reach a Kids Help Phone counsellor, call us anytime at 1-800-668-6868. \nBe well, \nThe Kids Help Phone Team",
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"UnsupportedMediaErrorMsg": "Sorry, the message you just sent is unsupported and could not be delivered."
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},
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"fr": {
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"WelcomeMsg": "Bonjour, tu as rejoint une intervenante. De quoi voudrais tu parler aujourd'hui?",
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"GoodbyeMsg": "Nous sommes soulagés que tu aies contacté Jeunesse, J'écoute. Aurais-tu 5 minutes pour répondre à quelques questions pour nous aider à améliorer le service ? Le sondage est facultatif. Nous apprécions ton aide si tu choisis d'y participer ! Tu trouveras aussi plus d'information sur l'utilisation des données en cliquant sur le lien: https://survey.alchemer-ca.com/s3/50188874/Post-Chat-Survey-Fr",
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"EndChatMsg": "Nous avons remarqué que tu as mis fin au clavardage. Aurais-tu 5 minutes pour répondre à quelques questions pour nous aider à améliorer le service ? Le sondage est facultatif. Nous apprécions ton aide si tu choisis d'y participer ! Tu trouveras aussi plus d'information sur l'utilisation des données en cliquant sur le lien: https://survey.alchemer-ca.com/s3/50188874/Post-Chat-Survey-Fr",
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"ClosedOutOfShift": "Nous sommes désolés, mais le chat en direct est actuellement fermé. :( \nPour joindre un conseiller de Jeunesse, J'écoute, appelez-nous en tout temps au 1-800-668-6868. \nBien, \nL'équipe de Jeunesse, J'écoute",
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"ClosedHolidays": "Nous sommes désolés, mais le chat en direct est actuellement fermé. :( \nPour joindre un conseiller de Jeunesse, J'écoute, appelez-nous en tout temps au 1-800-668-6868. \nBien, \nL'équipe de Jeunesse, J'écoute",
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"UnsupportedMediaErrorMsg": "Dommage, le message que tu as envoyé est incompatible et ne peut pas être livré."
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}
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}
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‎hrm-form-definitions/form-definitions/ca/v1/customStrings/Substitutions.json

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{
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"en": {},
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"fr": {}
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}

‎hrm-form-definitions/form-definitions/cl/v1/customStrings/Messages.json

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{
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"es": {
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"WelcomeMsg": "¡Hola, te doy la bienvenida a Línea Libre! Este es un espacio seguro donde podemos conversar con tranquilidad y confianza. Estamos para escucharte, apoyarte y orientarte. Antes de conversar, nos gustaría contarte que trabajamos bajo el Principio de Protección, donde en caso que percibamos que tu integridad o la de un tercero pueda estar en riesgo, nuestro equipo tomará las medidas necesarias para asegurar tu protección y bienestar. Cuéntanos ¿tienes alguna duda sobre esto?",
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"GoodbyeMsg": "El psicólog@ ha abandonado el chat. Gracias por comunicarte con nosotros. Por favor, póngase en contacto con nosotros de nuevo si necesita más ayuda.",
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"EndChatMsg": "El usuario a abandonado el chat. Gracias por contactarse con nosotros. Por favor contáctenos de nuevo si necesita más ayuda.",
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"ClosedOutOfShift": "Hola, te damos la bienvenida a Línea Libre. Gracias por escribirnos. Recibimos tu mensaje exitosamente. En estos momentos nos encontramos fuera del horario de atención. Te recordamos que éste es de lunes a viernes entre las 10:00 y las 16:30 hrs. Nuestr@s psicólog@s estarán disponibles para ti una vez iniciada la jornada. En caso de tener alguna emergencia, te sugerimos llamar a: Salud Responde 600 360 7777 - Línea de Prevención del Suicdio *4141- Fono niñ@s 147 - Fono familia 149.",
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"ClosedHolidays": "Hola,te damos la bienvenida a Línea Libre. Gracias por escribirnos. Recibimos tu mensaje exitosamente. Por ser feriado legal, nuestros psicólog@s no se encuentran atendiendo, pero estarán disponibles para ti una vez que retomemos el horario habitual. Te recordamos que éste es de lunes a viernes entre las 10:00 y las 16:30 hrs. En caso de tener alguna emergencia, te sugerimos llamar a: Salud Responde 600 360 7777 - Línea de Prevención del Suicdio *4141- Fono niñ@s 147 - Fono familia 149.",
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"UnsupportedMediaErrorMsg": "Lo sentimos, el mensaje que acaba de enviar no es compatible y no se pudo entregar."
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}
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}

‎hrm-form-definitions/form-definitions/cl/v1/customStrings/Substitutions.json

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{"es": {}}

‎hrm-form-definitions/form-definitions/co/v1/customStrings/Messages.json

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{
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"es": {
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"WelcomeMsg": "Hola. ¡Qué gusto saludarte!",
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"GoodbyeMsg": "El guía abandonó el chat. Gracias por contactarnos. Por favor contáctanos nuevamente si necesita más ayuda.",
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"EndChatMsg": "El usuario a abandonado el chat. Gracias por contactarse con nosotros. Por favor contáctenos de nuevo si necesita más ayuda.",
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"UnsupportedMediaErrorMsg": "Lo sentimos, el mensaje que acaba de enviar no es compatible y no se pudo entregar."
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}
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}

‎hrm-form-definitions/form-definitions/co/v1/customStrings/Substitutions.json

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{
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"es": {}
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}

‎hrm-form-definitions/form-definitions/e2e/v1/customStrings/Messages.json

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{"en": {}}

‎hrm-form-definitions/form-definitions/e2e/v1/customStrings/Substitutions.json

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{"en": {}}

‎hrm-form-definitions/form-definitions/et/v1/customStrings/Messages.json

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{
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"en": {
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"WelcomeMsg": "Hi, this is the counsellor. How can I help you?",
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"GoodbyeMsg": "The counsellor has left the chat. Thank you for reaching out. Please contact us again if you need more help.",
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"SaferNet-CustomGoodbyeMsg": "This chat has ended. Thank you for reaching out. Please help us improve by rating your experience through the following link: "
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}
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}

‎hrm-form-definitions/form-definitions/et/v1/customStrings/Substitutions.json

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{
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"en": {}
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}

‎hrm-form-definitions/form-definitions/hu/v1/customStrings/Messages.json

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{
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"hu": {
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"WelcomeMsg": "Szia, a Kék Vonal ügyelője vagyok. Hogyan tudok segíteni Neked?",
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"GoodbyeMsg": "Az ügyelő lezárta a beszélgetést. Köszönjük, hogy megkerestél minket. Jelentkezz újra, ha segítségre van szükséged",
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"UnsupportedMediaErrorMsg": "Sajnáljuk, az imént küldött üzenet nem támogatott, és nem kézbesíthető."
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},
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"ukr": {
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"WelcomeMsg": "Привіт, я оператор Kék Vonal! Чим можу тобі допомогти?",
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"GoodbyeMsg": "Розмова завершена. Дякуємо за звернення до нас! Kék Vonal завжди поруч, коли ти знову захочеш поговорити.",
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"EndChatMsg": "Розмова завершена. Дякуємо за звернення до нас! Kék Vonal завжди поруч, коли ти знову захочеш поговорити.",
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"ClosedOutOfShift": "Привіт, це Kék Vonal. Наразі усі наші оператори зайняті. Спілкуватися українською чи російською мовами ти можеш у вівторок і четвер з 16:00 до 20:00. Чекаємо твого дзвінка! \n\nПривет, это Kék Vonal. На данный момент все наши операторы заняты. Общаться на украинском или русском языке ты можешь во вторник и четверг с 16:00 до 20:00. Ждем твоего звонка!",
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"ClosedHolidays": "Привіт, це Kék Vonal. Наразі усі наші оператори зайняті. Спілкуватися українською чи російською мовами ти можеш у вівторок і четвер з 16:00 до 20:00. Чекаємо твого дзвінка! \n\nПривет, это Kék Vonal. На данный момент все наши операторы заняты. Общаться на украинском или русском языке ты можешь во вторник и четверг с 16:00 до 20:00. Ждем твоего звонка!"
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},
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"ru": {
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"WelcomeMsg": "Привет, я оператор Kék Vonal! Чем я могу тебе помочь?",
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"GoodbyeMsg": "Разговор завершён. Спасибо за обращение! Kék Vonal всегда рядом, когда ты снова захочешь поговорить.",
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"EndChatMsg": "Разговор завершён. Спасибо за обращение! Kék Vonal всегда рядом, когда ты снова захочешь поговорить.",
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"ClosedOutOfShift": "Привет, это Kék Vonal. На данный момент все наши операторы заняты. Общаться на украинском или русском языке ты можешь во вторник и четверг с 16:00 до 20:00. Ждем твоего звонка!",
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"ClosedHolidays": "Привет, это Kék Vonal. На данный момент все наши операторы заняты. Общаться на украинском или русском языке ты можешь во вторник и четверг с 16:00 до 20:00. Ждем твоего звонка!"
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}
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}

‎hrm-form-definitions/form-definitions/hu/v1/customStrings/Substitutions.json

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{
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"hu": {},
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"ukr": {},
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"ru": {}
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}

‎hrm-form-definitions/form-definitions/in/v1/customStrings/Messages.json

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{
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"en": {
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"WelcomeMsg": "Hi, this is the counsellor. How can I help you?",
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"GoodbyeMsg": "The counsellor has left the chat. Thank you for reaching out. Please contact us again if you need more help.",
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"SaferNet-CustomGoodbyeMsg": "This chat has ended. Thank you for reaching out. Please help us improve by rating your experience through the following link: "
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}
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}

‎hrm-form-definitions/form-definitions/in/v1/customStrings/Substitutions.json

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{"en": {
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"Case-Counsellor": "Case Worker",
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"Case-ActionHeaderCounselor": "Case Worker: ",
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"SearchForm-Counselor": "Case Worker",
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"SearchResultsIndex-Counselor": "Case Worker",
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"CaseList-THCounselor": "Case Worker",
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"ContactDetails-GeneralDetails-Counselor": "Case Worker",
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"Counsellor": "Case Worker",
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"Case-ChildIsAtRisk": "Client in imminent physical danger",
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"CallSummary-Counselor": "Case Worker: ",
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"CallType-child": "Client calling about self",
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"CallType-caller": "Someone calling about a client",
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"SearchResultsIndex-NoCasesFound": "No {{type}}s Found",
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"SearchResultsIndex-SearchAgainForCase": "Search again for a {{type}}",
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"CaseHeader-CopyChildInfo": "Copy Client Information into Current Contact",
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"SharedStateLoadFormError": "The information stored in the form by previous case worker couldn't be retrieved. Starting current task with clear contact form.",
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"TabbedForms-AddChildInfoTab": "Client",
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"TabbedForms-ReportsChildLink": "Create link for client",
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"TabbedForms-ReportsCounselorReport": "Report as case worker",
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"Case-CaseDetailsChildName": "Client Name",
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"Case-CaseDetailsOwner": "Case Worker",
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"CallerForm-RelationshipToChild": "Relationship to Client"
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}}

‎hrm-form-definitions/form-definitions/jm/v1/customStrings/Messages.json

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{
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"en": {
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"GoodbyeMsg": "The counselor has left the chat. Thank you for reaching out. Please contact us again if you need more help.",
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"EndChatMsg": "You ended the chat. Thank you for reaching out. Please contact us again if you need more help.",
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"ClosedOutOfShift": "The helpline is out of shift, please reach us later.",
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"ClosedHolidays": "The helpline is closed due to a holiday.",
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"UnsupportedMediaErrorMsg": "Sorry, the message you just sent is unsupported and could not be delivered."
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}
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}

‎hrm-form-definitions/form-definitions/jm/v1/customStrings/Substitutions.json

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{"en": {
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"abusive": "Abusive - Indecent Exposure"
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}}

‎hrm-form-definitions/form-definitions/mt/v1/customStrings/Messages.json

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{
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"en": {
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"WelcomeMsg": "Hi, this is the professional. How can I help you?",
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"GoodbyeMsg": "Thank you for contacting us. Feel free to come again, we are available 24/7.",
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"EndChatMsg": "You ended the chat. Thank you for contacting us. Feel free to come again, we are available 24/7.",
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"UnsupportedMediaErrorMsg": "Sorry, the message you just sent is unsupported and could not be delivered."
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},
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"mt": {
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"WelcomeMsg": "Hi, dan huwa proffesjonist/a. Kif nista ngħinek",
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"GoodbyeMsg": "Grazzi! talli kkuntatjana, erġa' ikkuntattjana jekk għandek bżonn, aħna 24/7",
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"EndChatMsg": "Int spiċċajt iċ-chat. Grazzi talli kkuntatjajtna. Jekk jogħġbok erġa' ikkuntattjana jekk għandek bżonn aktar għajnuna, aħna 24/7 "
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},
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"ukr": {
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"WelcomeMsg": "Привіт, це cпеціаліста. Як я можу тобі допомогти?",
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"GoodbyeMsg": "Дякуємо, що звернулися до нас, не соромтеся приходити знову, ми працюємо з 9:00 до 13:00 з понеділка по пя'тницю",
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"EndChatMsg": "Ви завершили чат. Дякуємо за звернення. Зв’яжіться з нами знову, якщо вам потрібна додаткова допомога."
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}
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}

‎hrm-form-definitions/form-definitions/mt/v1/customStrings/Substitutions.json

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{
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"en": {},
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"mt": {},
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"ukr": {}
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}

‎hrm-form-definitions/form-definitions/mw/v1/customStrings/Messages.json

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{
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"en": {
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"WelcomeMsg": "Hi, this is the counsellor. How can I help you?",
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"GoodbyeMsg": "The counsellor has left the chat. Thank you for reaching out. Please contact us again if you need more help.",
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"SaferNet-CustomGoodbyeMsg": "This chat has ended. Thank you for reaching out. Please help us improve by rating your experience through the following link: "
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}
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}

‎hrm-form-definitions/form-definitions/mw/v1/customStrings/Substitutions.json

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{"en": {}}

‎hrm-form-definitions/form-definitions/nz/v1/customStrings/Messages.json

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{
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"en": {
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"WelcomeMsg": "Kia ora, you're now talking with a Youthline counsellor. How can we support you?",
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"GoodbyeMsg": "We've closed this conversation on our side - you're welcome to reach out to us again the next time you need support. As a reminder, if you're feeling unsafe at any time you can get urgent support by calling 111, or the number for your area at info.health.nz/crisis-assessment-teams",
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"EndChatMsg": "The client has clicked 'End Chat'. Thank you for reaching out. Please contact us again if you need more help.",
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"ClosedOutOfShift": "You've reached the Helpline outside our webchat hours. If you'd like to talk to us now, please txt us for free on 234 or call us for free on 0800376633",
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"ClosedHolidays": "The helpline is closed due to a holiday."
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}
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}

‎hrm-form-definitions/form-definitions/nz/v1/customStrings/Substitutions.json

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{"en": {}}

‎hrm-form-definitions/form-definitions/ph/v1/customStrings/Messages.json

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{
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"en": {
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"WelcomeMsg": "Hi, this is the youth responder. How can I help you?",
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"GoodbyeMsg": "The youth responder has left the chat. Thank you for reaching out. Please contact us again if you need more help.",
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"UnsupportedMediaErrorMsg": "Sorry, the message you just sent is unsupported and could not be delivered."
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},
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"tl": {
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"WelcomeMsg": "Magandang Araw! Ano'ng maitutulong ko sa iyo?",
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"GoodbyeMsg": " Ang youth responder ay umalis na sa chat. Salamat sa iyong pakikipag-ugnayan. Mag mensahe lamang muli kung kinakailangan mo ng tulong"
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}
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}

‎hrm-form-definitions/form-definitions/ph/v1/customStrings/Substitutions.json

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{
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"en": {},
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"tl": {}
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}

‎hrm-form-definitions/form-definitions/sg/v1/customStrings/Messages.json

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{
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"en": {
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"WelcomeMsg": "Hi, this is Tinkle Friend!",
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"GoodbyeMsg": "Tinkle Friend has left the chat. Thank you for reaching out. Please contact us again if you need more help.",
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"EndChatMsg": "This chat has ended. Thank you for reaching out.",
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"ClosedOutOfShift": "Hello! Tinkle Friend is currently closed. We are available from Monday to Thursday from 2.30pm to 7pm, and Friday from 2.30pm to 5pm (closed on public holidays).\nDo check out our BUZZ magazine at https://www.tinklefriend.sg/buzz-magazine/ and come back again later to chat with us! Alternatively, you can email us at [email protected] and we will respond to you in 3 working days.\nHowever, if you are facing a crisis and thinking about suicide, you can WhatsApp our friends from Samaritans of Singapore (SOS) at 9151 1767.\nIf you are in immediate danger, please call the Police at 999.",
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"ClosedHolidays": "The helpline is closed due to a holiday.",
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"UnsupportedMediaErrorMsg": "Sorry, the message you just sent is unsupported and could not be delivered."
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}
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}

‎hrm-form-definitions/form-definitions/sg/v1/customStrings/Substitutions.json

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{"en": {
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"CaseHeader-Counsellor": "Tinkle Friend",
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"CaseHeader-CaseNumber": "Case #",
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"Case-CaseDetailsChildName": "Client Name",
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"Case-CaseDetailsOwner": "Tinkle Friend",
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"Case-SectionList-Add/household": "Family Member",
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"CaseSection-Add/household": "Add Family Member",
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"CaseSection-Edit/household": "Edit Family Member",
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"Case-ActionHeaderAdded": "Added on {{date}} at {{time}} by {{counsellor}}",
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"CSAMCLC-ActionHeaderAdded": "Added {{date}} at {{time}}    Tinkle Friend: {{counsellor}}",
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"Case-ActionHeaderUpdated": "Updated on {{date}} at {{time}} by {{counsellor}}",
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"Case-ActionHeaderCounselor": "Tinkle Friend:",
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"Case-PerpetratorRelationship": "Relationship to client: ",
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"Case-Counsellor": "Tinkle Friend",
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"CaseList-THChildName": "Client",
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"CaseList-THCounselor": "Tinkle Friend",
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"CaseList-Filters-Counselor": "Tinkle Friend",
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"CaseList-Filters-SearchForCounselor": "Search for tinkle friend by name",
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"CallerForm-RelationshipToChild": "Relationship to Client",
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"CallerSection-RelationshipToChild": "Relationship to Client",
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"ContactDetails-GeneralDetails-Counselor": "Tinkle Friend",
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"SectionName-ChildInformation": "Client Information {{sectionNo}} of {{sectionCount}}",
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"CasePrint-TabularSection-Header/household": "Family Member {{sectionNo}} of {{sectionCount}}"
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}}

‎hrm-form-definitions/form-definitions/th/v1/customStrings/Messages.json

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{
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"th": {
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"WelcomeMsg": "สวัสดีค่ะ มูลนิธิสายเด็ก1387 ยินดีให้บริการค่ะ กรุณาบอกอายุและจังหวัดที่น้องอยู่ค่ะ",
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"GoodbyeMsg": "พี่ๆ สายเด็กขอบคุณนะคะที่มาใช้บริการ หากมีเรื่องไม่สบายใจ อยากปรึกษา อยากระบาย ทักมาหากันได้เลยนะคะ ตั้งแต่เวลา 06:00-24:00",
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"UnsupportedMediaErrorMsg": "ขออภัย ข้อความที่คุณเพิ่งส่งไม่รองรับและไม่สามารถส่งได้"
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},
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"en": {}
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}

‎hrm-form-definitions/form-definitions/th/v1/customStrings/Substitutions.json

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{"th": {}}

‎hrm-form-definitions/form-definitions/tz/v1/customStrings/Messages.json

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{
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"en": {}
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}

‎hrm-form-definitions/form-definitions/tz/v1/customStrings/Substitutions.json

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{"en": {}}

‎hrm-form-definitions/form-definitions/ukmh/v1/customStrings/Messages.json

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{
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"en": {
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"GoodbyeMsg": "The counselor has left the chat. Thank you for reaching out. Please contact us again if you need more help.",
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"EndChatMsg": "User left the conversation.",
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"UnsupportedMediaErrorMsg": "Sorry, the message you just sent is unsupported and could not be delivered."
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}
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}

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