Open
Description
Describe the bug
We are indexing data from multiple Tableau instances as a service provider integrating with Tableau.
We observed flaky requests on some instances:
2024-11-01T08:42:57.565777616Z stderr F INFO 2024-11-01 08:42:57,565 server 14 140490986871680 Could not get version info from server: <class 'tableauserverclient.server.endpoint.exceptions.InternalServerError'>
2024-11-01T08:42:57.565846529Z stderr F
2024-11-01T08:42:57.565851784Z stderr F Internal error 504 at https://XXXX/selectstar/api/2.4/serverInfo
2024-11-01T08:42:57.565860665Z stderr F b'<html>\r\n<head><title>504 Gateway Time-out</title></head>\r\n<body>\r\n<center><h1>504 Gateway Time-out</h1></center>\r\n<hr><center>nginx/1.25.3</center>\r\n</body>\r\n</html>\r\n'
2024-11-01T08:42:57.566048361Z stderr F INFO 2024-11-01 08:42:57,565 server 14 140490986871680 versions: None, 2.4
We observed that the request in use_server_version does not apply retry with exponential backoff, which is a good practice in such scenarios. There is no easy way to implement it, as this is implicit call in __init__.
Versions
Details of your environment, including:
- Tableau Server version (or note if using Tableau Online)
- Python version
- TSC library version
To Reproduce
Steps to reproduce the behavior. Please include a code snippet where possible.
That issue is transistent.
1/ Initalize SDK:
self._server = TSC.Server(
base_url,
use_server_version=True,
http_options={"timeout": self.REQUEST_TIMEOUT},
)
2/ Ensure that network connectivity to Tableau is unreliable and may drop connection.
Results
What are the results or error messages received?
See exception above.