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Seems like something is broken with the webhook. Check the console log of the function from your netlify dashboard - the full error returned by discord is here.
Users currently get this error when submitting a ban appeal:
This function has crashed
An unhandled error in the function code triggered the following message:
Error - Failed to submit message
Stack trace
Error: Failed to submit message
at Runtime.handler (/var/task/func/submit-appeal.js:14976:13)
at processTicksAndRejections (internal/process/task_queues.js:95:5)
Connection details
Netlify internal ID: 01H32RQM2FCPN0X04FP8DZF46Q
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