Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Delay automatic gift emails #62

Open
dparker1005 opened this issue Sep 20, 2022 · 1 comment
Open

Delay automatic gift emails #62

dparker1005 opened this issue Sep 20, 2022 · 1 comment

Comments

@dparker1005
Copy link
Member

Is your feature request related to a problem? Please describe.
Some customers may want to have a gift code automatically emailed to a gift recipient, but want to delay the email until a specific day (ex birthday, holiday, etc).

Describe the solution you'd like
To implement this properly, we would need:

  1. A place to store gift code emails that need to be sent out (maybe a custom table, though this feels excessive)
  2. An hourly/daily cron that will send gift code emails3.
  3. UI for site admins enable delayed emails and for customers to select a send date4.

Describe alternatives you've considered
Right now, if customers want to wait to have a gift code sent to the recipient, then they should not have the code automatically emailed and instead manually send the code to the gift recipient on the desired day.

Additional context
This is a more complex change than it may seem on the surface. If we end up working on this, we need to clearly define the scope of the feature. For example, a natural next step is for users to be able to see gift codes that will be automatically sent in the future and cancel an automatic email from being sent. Adding functionality is a slippery slope here.

@Evan-YIH
Copy link

Evan-YIH commented Dec 1, 2022

Hi @dparker1005, I was the one who raised this with support so just wanted to add some more info on the request.
An example of where I have seen this working is ancestry.com https://www.ancestry.co.uk/c/gift-selection
Screenshot 2022-12-01 at 12 41 00

I think that this functionality is one thing that's really essential to making the gift memberships attractive as I assume they're predominately used for special occasions. While not a tech challenge, dealing with the giftor and ensuring they understand how to handle the gift emails at the moment is also quite a challenge for us, especially with older/less tech savvy users.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

2 participants