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configuring-playbook-bot-honoroit.md

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Setting up Honoroit (optional)

The playbook can install and configure Honoroit for you.

It's a bot you can use to setup your own helpdesk on matrix

See the project's documentation to learn what it does with screenshots and why it might be useful to you.

Adjusting the playbook configuration

To enable Honoroit, add the following configuration to your inventory/host_vars/matrix.example.com/vars.yml file:

matrix_bot_honoroit_enabled: true

# Uncomment and adjust this part if you'd like to use a username different than the default
# matrix_bot_honoroit_login: honoroit

# Generate a strong password here. Consider generating it with `pwgen -s 64 1`
matrix_bot_honoroit_password: PASSWORD_FOR_THE_BOT

# Adjust this to your room ID
matrix_bot_honoroit_roomid: "!qporfwt:{{ matrix_domain }}"

Adjusting the Honoroit URL

By default, this playbook installs Honoroit on the matrix. subdomain, at the /honoroit path (https://matrix.example.com/honoroit). This makes it easy to install it, because it doesn't require additional DNS records to be set up. If that's okay, you can skip this section.

By tweaking the matrix_bot_honoroit_hostname and matrix_bot_honoroit_path_prefix variables, you can easily make the service available at a different hostname and/or path than the default one.

Example additional configuration for your inventory/host_vars/matrix.example.com/vars.yml file:

# Change the default hostname and path prefix
matrix_bot_honoroit_hostname: honoroit.example.com
matrix_bot_honoroit_path_prefix: /

Adjusting DNS records

If you've changed the default hostname, you may need to adjust your DNS records to point the Honoroit domain to the Matrix server.

See Configuring DNS for details about DNS changes.

If you've decided to use the default hostname, you won't need to do any extra DNS configuration.

Installing

After configuring the playbook and potentially adjusting your DNS records, run the installation command:

ansible-playbook -i inventory/hosts setup.yml --tags=setup-all,ensure-matrix-users-created,start

Notes:

  • the ensure-matrix-users-created playbook tag makes the playbook automatically create the bot's user account

  • if you change the bot password (matrix_bot_honoroit_password in your vars.yml file) subsequently, the bot user's credentials on the homeserver won't be updated automatically. If you'd like to change the bot user's password, use a tool like synapse-admin to change it, and then update matrix_bot_honoroit_password to let the bot know its new password

Usage

To use the bot, invite the @honoroit:example.com to the room you specified in config, after that any Matrix user can send a message to the @honoroit:example.com to start a new thread in that room.

Send !ho help to the room to see the bot's help menu for additional commands.

You can also refer to the upstream documentation.