From a398c3551bc4924123818811fd99627b33e6ec16 Mon Sep 17 00:00:00 2001 From: Gabe Torres <69164745+gabtorre@users.noreply.github.com> Date: Thu, 28 Mar 2024 10:11:20 -0700 Subject: [PATCH] Update process for SAMS deletions (#8791) Co-authored-by: gabtorre --- .../support/process/permanently_deleting_user_data.md | 9 ++++----- 1 file changed, 4 insertions(+), 5 deletions(-) diff --git a/content/departments/technical-success/support/process/permanently_deleting_user_data.md b/content/departments/technical-success/support/process/permanently_deleting_user_data.md index be2499f7d176..1fc51c23c3df 100644 --- a/content/departments/technical-success/support/process/permanently_deleting_user_data.md +++ b/content/departments/technical-success/support/process/permanently_deleting_user_data.md @@ -20,11 +20,10 @@ For account deletions, remove the account from [sourcegraph.com](http://sourcegr - Choose 'Delete forever' from the actions menu. - Delete the user from SAMS - - Post the user's email and username in [#discuss-core-services](https://sourcegraph.slack.com/archives/discuss-core-services) and wait for deletion. - - > Deletion request:
- > Username: user
- > Email: user@example.com + - Trigger a [Delete Sourcegraph Accounts user](https://github.com/sourcegraph/sourcegraph-accounts/actions/workflows/mgmt-delete-user.yml) GitHub Action with the user's email address. + - Wait for the run to complete. + - Reach out to #discuss-core-services if the run encounters an error. + - Reach out to #ask-it-tech-ops if you don't have access. - Inform the user their account is permanently deleted.