From d3e98699e497fe6430587274aeeeb6f7e121d5d5 Mon Sep 17 00:00:00 2001 From: Aimee Date: Mon, 29 Jan 2024 12:50:52 -0700 Subject: [PATCH] remove-red-accounts remove references to old red accounts program --- .../engineering/dev/process/engineering_ownership.md | 1 - content/departments/technical-success/ce/onboarding/index.md | 2 -- 2 files changed, 3 deletions(-) diff --git a/content/departments/engineering/dev/process/engineering_ownership.md b/content/departments/engineering/dev/process/engineering_ownership.md index 9b8949e6a3f7..7d1b1221d251 100644 --- a/content/departments/engineering/dev/process/engineering_ownership.md +++ b/content/departments/engineering/dev/process/engineering_ownership.md @@ -233,7 +233,6 @@ If you see an area that is missing, [figure out](../../../product/process/feedba - Usage reporting and entitlement enforcement - Licensing models - Support and maintenance around authentication -- Red accounts ### User journeys diff --git a/content/departments/technical-success/ce/onboarding/index.md b/content/departments/technical-success/ce/onboarding/index.md index 7bc574a40c60..5cb717a29367 100644 --- a/content/departments/technical-success/ce/onboarding/index.md +++ b/content/departments/technical-success/ce/onboarding/index.md @@ -69,7 +69,6 @@ We want every CE to feel certain and comfortable with where they are at currentl #### 60–90 days: - Guide your first prospects towards and through a trial. -- Collaborating with your lead, mentor, and / or AE, create plans around red accounts, renewals, and / or post-sales engagement. - Participate in CE-led internal projects. - Raise feedback to the appropriate product team. @@ -92,7 +91,6 @@ After day 90, your role expectations will then align to the predefined CE career #### 60–90 days: - Guide a prospect towards and through a trial. -- Guide the creation of plans around red accounts, renewals, and / or post-sales engagement. - Participate in and lead CE-identified projects. - Raise feedback to the appropriate product team. - Drawing from previous experience, make internal contributions by identifying opportunities and proposing and delivering solutions.