New siteadmin Entitle workflow (#8692)

This update is for the new workflow for accessing siteadmin permission
using Entitle requests.

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Co-authored-by: mohammadualam <[email protected]>

content/departments/technical-success/ce/process/license_keys.md

@@ -28,12 +28,13 @@ Sourcegraph requires site administrators to apply a license key to access to var
 License keys can only be generated by site administrators on sourcegraph.com. To create or maintain a license you must request temporary access via Entitle (in Okta). Entitle grants temporary access to site admin.
 
 1. Go to Entitle via Okta
-2. Search for `site admin` and select dotcom site admin access. Access is logged but automatically provisioned.
-3. Log out of your sourcegraph.com/search account
-4. Go [here](https://sourcegraph.com/sign-in?sourcegraph-operator) and select `other login methods`.
-5. Click `Continue with Sourcegraph Operators`. You'll be signed in and taken to sourcegraph.com/search.
-6. On the top right click on your profile icon and the `site admin` menu will now be available for you to access.
-7. Go to `Enterprise licenses`.
+2. Search for `site admin` and select dotcom site-admin. Access is logged but automatically provisioned.
+3. If you are logged in to your dotcom account, reload the page so that your account updates to site-admin permissions.
+
+   -- NOTE: If you do not see site-admin permissions, check your profile settings -> Emails section and ensure that your sourcegraph.com email address is added to your profile, verified and it is set as primary. Or you can logout and login using Google Authentication into dotcom, this will create a new account for you with your sourcegraph.com email attached to it.
+
+4. On the top right click on your profile icon and the `site admin` menu will now be available for you to access.
+5. Go to `Enterprise licenses`.
 
 ### License Key Mechanics