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Update index.md doc links, Slack channels, etc...
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jdpleiness committed Mar 12, 2024
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13 changes: 6 additions & 7 deletions content/departments/engineering/teams/release/index.md
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Expand Up @@ -20,18 +20,17 @@ For more detailed information on the Release team members, check out our [README
- [Kubernetes - Helm](https://github.com/sourcegraph/deploy-sourcegraph-helm)
- [Kubernetes - kustomize](https://github.com/sourcegraph/deploy-sourcegraph-k8s)
- [docker](https://github.com/sourcegraph/deploy-sourcegraph-docker)
- [Customer deployments and docs](https://docs.sourcegraph.com/admin/install)
- [Org-wide areas of ownership](../../dev/process/engineering_ownership.md#delivery-and-delivery-tiger-team)
- [Sourcegraph releases](../../dev/process/releases/index.md) releases are owned by the Release Team.
- [Customer deployments and docs](https://sourcegraph.com/docs/admin/deploy)
- [Sourcegraph releases](../../dev/process/releases/index.md) are owned by the Release Team.

## Contact

- #discuss-release-ship, or `@release-team` in Slack. Please follow our [support guidelines](#support-request-guidelines) below.
- #discuss-releases, or `@release-team` in Slack. Please follow our [support guidelines](#support-request-guidelines) below.
- [team/release](https://github.com/sourcegraph/sourcegraph/labels/team%2Frelease-ship) label and [@sourcegraph/release](https://github.com/orgs/sourcegraph/teams/release) team on GitHub.

## Support

If in doubt about the process, please ask in #discuss-release-ship. Teammates shold consult our [support-rotation](./processes.md#support-rotation) guide to handle inquiries.
If in doubt about the process, please ask in #discuss-releases. Teammates should consult our [support-rotation](./processes.md#support-rotation) guide to handle inquiries.

### Requesting our support

Expand All @@ -50,11 +49,11 @@ Support requests related to our [areas of ownership](./#responsibilities) should
- A more detailed explanation of the background, the context and the challenge that needs solving
- Any guidance related to the impact this is having
- Any extra information that could help us solve or prioritize this
2. Ensure lable `team/release` is added to the issue
2. Ensure label `team/release` is added to the issue
3. Ensure that the issue is added to the "[Release](https://github.com/orgs/sourcegraph/projects/362)" board in GitHub
4. Anything without a status is checked and triaged weekly - so this is enough for feature requests or less urgent issues
5. If you think this needs eyes 👀 sooner
- Within a few hours ➡️ message in #discuss-release-ship
- Within a few hours ➡️ message in #discuss-releases
- ASAP ➡️ message in #team-releases and CC `@release-team`

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