From 9bbcec7cce47a7170f29959c03efd3112fa437bd Mon Sep 17 00:00:00 2001
From: shawnteeharris <97462966+shawnteeharris@users.noreply.github.com>
Date: Thu, 1 Feb 2024 10:06:16 -0600
Subject: [PATCH] Update Targeted Outreach digital-success-program.md (#8522)

---
 .../digital-success/team-culture/digital-success-program.md   | 4 ++--
 1 file changed, 2 insertions(+), 2 deletions(-)

diff --git a/content/departments/technical-success/ta/digital-success/team-culture/digital-success-program.md b/content/departments/technical-success/ta/digital-success/team-culture/digital-success-program.md
index 2181e84779c6..ec76faefb2d4 100644
--- a/content/departments/technical-success/ta/digital-success/team-culture/digital-success-program.md
+++ b/content/departments/technical-success/ta/digital-success/team-culture/digital-success-program.md
@@ -45,9 +45,9 @@ Customers enter the adoption phase after 60 days. Customers remain in the adopti
 
 90 days into the relationship, the customer Program Contact, Champion, and Instance Admin receive their first Usage Recap Email summarizing highlights in usage across their account. We also offer them an opportunity to meet with the team for anything they need.
 
-#### Manual, targeted outreach
+#### Targeted Outreach
 
-The Digital Scaled team continues to monitor customer usage throughout.
+The Digital Scaled team consistently tracks customer usage across the customer journey. We focus on sending customized enablement resources based on individual usage and adoption, ensuring our customers receive tailored support for optimal platform utilization
 
 ##### Poor or Concerning Health