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gabtorre authored and actions-user committed Mar 20, 2024
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# Handling Non-Support Emails

Occasionally, non-support emails will be sent to [email protected], either cold outreach, employment verification, bills, marketing, or spam. We can forward these emails to the appropriate team and close the ticket.
Occasionally, non-support emails will be sent to [email protected], either cold outreach, employment verification, bills, marketing, or spam. We can forward these emails to the appropriate team and close the ticket.

**Marking Spam:**
If an email is spam, navigate to the ticket menu and select ‘Mark as spam’.
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#ask-people-team: Employment verification, job applications, etc.
#discuss-finance: Bills, POs, or receipts.

If you are unsure where to direct an email or need help determining the appropriate action, request guidance in the #team-support-engineering channel.
If you are unsure where to direct an email or need help determining the appropriate action, request guidance in the #team-support-engineering channel.

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