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# Handling Non-Support Emails | ||
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Occasionally, non-support emails will be sent to [email protected], either cold outreach, employment verification, bills, marketing, or spam. We can forward these emails to the appropriate team and close the ticket. | ||
Occasionally, non-support emails will be sent to [email protected], either cold outreach, employment verification, bills, marketing, or spam. We can forward these emails to the appropriate team and close the ticket. | ||
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**Marking Spam:** | ||
If an email is spam, navigate to the ticket menu and select ‘Mark as spam’. | ||
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#ask-people-team: Employment verification, job applications, etc. | ||
#discuss-finance: Bills, POs, or receipts. | ||
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If you are unsure where to direct an email or need help determining the appropriate action, request guidance in the #team-support-engineering channel. | ||
If you are unsure where to direct an email or need help determining the appropriate action, request guidance in the #team-support-engineering channel. |