diff --git a/certificate-manager/getting-started.mdx b/certificate-manager/getting-started.mdx
index 62d16081..5e81b09c 100644
--- a/certificate-manager/getting-started.mdx
+++ b/certificate-manager/getting-started.mdx
@@ -51,7 +51,7 @@ storing the private keys into [Google's Cloud KMS](https://cloud.google.com/secu
   <div>
   You can bring your own root CA to Smallstep.
   To enable this feature on your account,
-  please [Create a Support Ticket](https://smallstep.freshdesk.com/support/tickets/new).
+  please [Create a Support Ticket](https://support.smallstep.com/kb-tickets/new).
   Be sure to include your team name.
   This feature requires an Advanced Authority.
   </div>