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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Privacy Policy - Hyrre</title>
<link rel="stylesheet" href="styles.css">
</head>
<body>
<header>
<div class="container">
<h1>Privacy Policy</h1>
<p class="effective-date">Effective Date: 03/12/2024</p>
</div>
</header>
<main>
<div class="container">
<section class="content">
<p>At Hyrre, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our bus ticket reservation services. By accessing or using Hyrre, you agree to the practices described in this policy.</p>
<h2>1. Information We Collect</h2>
<h3>1.1 Personal Information</h3>
<ul>
<li>Identity Information: Name, phone number, and email address.</li>
<li>Payment Information: Mobile money details or any other payment method used to pay for reservations.</li>
<li>Travel Preferences: Preferred bus agencies, travel dates, times, and destinations.</li>
</ul>
<h3>1.2 Non-Personal Information</h3>
<ul>
<li>Device information (e.g., model, operating system, and app version).</li>
<li>App usage statistics (e.g., pages visited, features used).</li>
<li>Log data, including IP addresses and timestamps.</li>
</ul>
<h2>2. How We Use Your Information</h2>
<p>We use your information for the following purposes:</p>
<ul>
<li>To process your bus ticket reservations and secure your seats with the chosen agency.</li>
<li>To communicate with you about your reservations and respond to inquiries.</li>
<li>To send notifications about your bookings, promotions, and service updates.</li>
<li>To improve the functionality and user experience of the app.</li>
<li>For security, fraud prevention, and compliance with legal requirements.</li>
</ul>
<h2>3. Sharing Your Information</h2>
<p>We share your information with third parties only in the following circumstances:</p>
<h3>3.1 Bus Agencies</h3>
<p>To confirm your reservation and assign your seat, we share necessary details (e.g., name and travel information) with your chosen agency.</p>
<h3>3.2 Service Providers</h3>
<p>We may engage trusted service providers to process payments, maintain the app, or perform other functions essential to our service. These providers are contractually bound to protect your data.</p>
<h3>3.3 Legal Obligations</h3>
<p>We may disclose your information when required by law or to comply with legal processes.</p>
<h2>4. Your Rights</h2>
<p>As a Hyrre user, you have the following rights:</p>
<ul>
<li>Access: Request a copy of the personal information we hold about you.</li>
<li>Correction: Request corrections to inaccurate or incomplete data.</li>
<li>Deletion: Request the deletion of your account and associated data, subject to legal and operational limitations.</li>
<li>Opt-Out: Opt out of receiving promotional emails or notifications.</li>
</ul>
<h2>5. Data Security</h2>
<p>We use industry-standard measures to protect your information, including encryption, secure servers, and access controls. However, no method of electronic transmission or storage is 100% secure. By using our app, you acknowledge this risk.</p>
<h2>6. Payment Security</h2>
<p>Payments made through Hyrre are processed via secure payment gateways and mobile money services. We do not store sensitive payment information (e.g., account numbers or PINs).</p>
<h2>7. Data Retention</h2>
<p>We retain your data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce agreements. You can request the deletion of your account data as outlined in Section 4.</p>
<h2>8. Use of Cookies and Analytics</h2>
<p>Hyrre may use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve our services. You can disable cookies in your device settings, but this may impact app functionality.</p>
<h2>9. Changes to This Privacy Policy</h2>
<p>We may update this Privacy Policy from time to time. Significant changes will be communicated through the app or via email. Your continued use of the app after updates constitutes acceptance of the revised policy.</p>
<h2>10. Contact Us</h2>
<p>If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:</p>
<p>Email: <a href="mailto:[email protected]">[email protected]</a></p>
<p>Address: Ghana Street Nkween, Bamenda</p>
<p>This Privacy Policy is governed by the laws of Cameroon.</p>
</section>
</div>
</main>
<footer>
<div class="container">
<p>By using Hyrre, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.</p>
</div>
</footer>
</body>
</html>