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Can't see document in Word application #24

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rafaelhlima opened this issue May 16, 2020 · 4 comments
Open

Can't see document in Word application #24

rafaelhlima opened this issue May 16, 2020 · 4 comments
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@rafaelhlima
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When I open a Word document, the user interface hides the document itself. From the "word count", I can see that the file was opened, but the bar at the bottom is above the document (see image below).

Word

However, when I use Firefox to open the file, it works as expected. This issue only happens on the webapp. Is there a way I can fix this issue on my computer, since it seems that this problem only happens to few people? Or is it a known bug that needs to be fixed?

@christiankp
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I have the same issue here on Fedora 32 workstation and ubuntu 20.04

@sirredbeard sirredbeard added the bug Something isn't working label Sep 29, 2020
@sirredbeard
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Can confirm. Will need to track down.

@SasakiSadako
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I have the same issue. Excel works without problems. But like above just gray after the menu bar.
Using Kde Neon based on the actual Ubuntu Stable 20.04

@mbear2k
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mbear2k commented Dec 2, 2020

Same issue here. All apps work except Word. As the menu bars are loading, I do see a flash of an overlay(?) that may be the missing editor screen.

Ubuntu 20.04.1LTS on an i5 iMac mid-2010

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5 participants