1.2.0

Features

View when Signifyd updates an order’s status

When an order’s status is updated by Signifyd you’ll now see a comment on the order noting what status the order was changed to and why.

Canceling an order in Magento to automatically cancel the guarantee in Signifyd

You no longer have to log into Signifyd to cancel guarantees for orders you have canceled in Magento. Once the order has been canceled in Magento we will automatically cancel the guarantee in Signifyd for you.

1.1.0

Features

View Signifyd's Guarantee Decision and Score on Magento's Order Grid

Feel confident before shipping - when we make a decision on an order you'll see our approve or decline decision and score on the Magento order grid.

Quickly Access the Signifyd Case From the Magento Order Grid

Get quick access to the Signifyd case directly from Magento - the guarantee decision on each order is linked to the Signifyd case enabling quick access to view our fraud analysis, request a re-review, or submit a chargeback.

Filter orders on the Magento order gridy by score and guarantee status

1.0.0

Signifyd extension for Magento 2

v1.0.0

Signifyd’s plugin enables merchant on Magento 2 to integrate with Signifyd in minutes, automating fraud prevention and protecting them in the event of chargebacks.

Features

Automatically send orders to Signifyd for chargeback protection

When a customer places an order on your Magento store, Signifyd automatically pulls the order details, reviews it, and tells you whether to ship it or not.

Configure order workflows based on Signifyd’s guarantee decision

Easily configure workflows to automatically process orders Signifyd has approved for Guarantee and “Hold” high risk ones Signifyd has recommended not to ship (declined).

Configure order workflows based on Signifyd’s score

Configure a score threshold to automatically place high risk orders (e.g. score is less than 500) on “Hold”, while automatically processing low risk ones (e.g. scores greater than 500).

Limitations

Logging

The request, response, and errors are stored in a single log file instead of individual files.

Auto Populate Magento webhook URL

In the Magento 1 plugin, Signifyd auto-populates the webhook URL so that the user can copy and configure in Signifyd. Currently, we do not auto-populate the webhook URL.

Automatically canceling “On Hold” orders when a guarantee is declined is not supported

In the Magento 1 plugin, a user can configure to cancel an order if Signifyd provides a declined guarantee decision. This action is no longer supported by Magento 2. It has been removed as an option in the configuration settings until Magento provides a way for us to enable this.

Bulk Resend Case

The ability to bulk resend orders to Signifyd is currently not supported.

Contact: Brannon Smith,

SIGNIFYD Software Engineer