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Audio messages send failure #5863

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3 tasks done
pedgemedia opened this issue Sep 3, 2024 · 0 comments
Open
3 tasks done

Audio messages send failure #5863

pedgemedia opened this issue Sep 3, 2024 · 0 comments

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@pedgemedia
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  • I have searched open and closed issues for duplicates
  • I am submitting a bug report for existing functionality that does not work as intended
  • This isn't a feature request or a discussion topic

Bug description

v7.26(301) When an audio message has completed recording and is sent using the send button, in 10% of cases is will not be sent and the small circle indicating transmission keeps spinning forever.

Steps to reproduce

  • record an audio message
  • send it using the blue send button
  • a small round spinning circle appears indicating that the message is being sent to the server

Actual result:

  • the circle will spin indefinitely and the message is not sent

Expected result:

  • the message should be sent

After quitting and reopening the app it will attempt to send the message again (as expected) and in 50% of cases it is then sent correctly. Multiple tries are needed in most cases.

I am aware this may indicate a bad internet connection or a backend issue, but on the desktop (macOS) version, same network, this never occurs.

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