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"Something went wrong with your username, it's no longer assigned to your account" #7043

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improvethings opened this issue Oct 9, 2024 · 4 comments
Open
2 tasks done

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@improvethings
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Using a supported version?

  • I have searched searched open and closed issues for duplicates.
  • I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.

Overall summary

Screenshot 2024-10-09 at 3 28 02 PM

Signal Desktop 7.28 on osx

Steps to reproduce

  1. Reopen Desktop 7.28
  2. See error in the top left

Expected result

I don't expect to see that error and I don't want to change my username. It might be because I had username.number and it looks like the period is no longer accepted so needs to be namenumber now?

Actual result

Error warning persists when I open Desktop

Screenshots

Screenshot 2024-10-09 at 3 28 02 PM

Signal version

7.28

Operating system

osx

Version of Signal on your phone

7.18.2

Link to debug log

debug logs

@ayumi-signal
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Hi there, apologies this is happening to you. Was there any recent activity on Android like device transfer, or did the error just show up on desktop?

@improvethings
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Yes, sorry I should have mentioned this. A few weeks ago I bought a newer device (stock google) so I was going to move things over, starting with Signal (recovery from backup), but I decided yesterday to move it back (recovery from backup, overwriting the several week old instance still there) to the older non-google phone (GrapheneOS) before this error started.

@ayumi-signal
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ayumi-signal commented Oct 10, 2024

I checked in with Android and learned it's related to the device transfer. We're looking into it. Sorry about that!

@LeeGDavis
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Hi, is there any kind of work around for this? I transferred an account to a new device as well and experiencing this. I also don't want to change my username.

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