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close_ticket.php
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close_ticket.php
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<?php
include 'connection.php';
$complaint_id = isset($_POST['complaint_id']) ? $_POST['complaint_id'] : '1';
$close = isset($_POST['close']) ? $_POST['close'] : '';
$Date = isset($_POST['Date']) ? $_POST['Date'] : '';
$sql="UPDATE it SET closing_status = '$close' ,closing_time='$Date' WHERE complaint_id = '$complaint_id'";
$query = mysqli_query($connect, $sql);
$sql_two="UPDATE biomedical SET closing_status = '$close' ,closing_time='$Date' WHERE complaint_id = '$complaint_id'";
$querytwo = mysqli_query($connect, $sql_two);
$sqlthree="UPDATE facility SET closing_status = '$close' ,closing_time='$Date' WHERE complaint_id = '$complaint_id'";
$querythree = mysqli_query($connect, $sqlthree);
$sqlfour="UPDATE maintainance SET closing_status= '$close' ,closing_time='$Date' WHERE complaint_id = '$complaint_id'";
$queryfour = mysqli_query($connect, $sqlfour);
// $sqlsix="INSERT INTO biomedical_report (floor, ph_no, prob, sub_prob, descrp, priority, time_date, photo, emp_id, user_status, administrator_status, admin_assign_time, engine_status, engine_complete_time, closing_status, closing_time, engineer)
// SELECT floor, ph_no, prob, sub_prob, descrp, priority, time_date, photo, emp_id, user_status, administrator_status, admin_assign_time, engine_status, engine_complete_time, closing_status, closing_time, engineer
// FROM biomedical
// WHERE complaint_id = '$complaint_id'";
// $querysix=mysqli_query($connect,$sqlsix);
// $sqlfive = "DELETE FROM biomedical WHERE complaint_id='$complaint_id'";
// $queryfive=mysqli_query($connect,$sqlfive);
// if ($query) {
// echo "success";
// } else {
// echo "error";
// }
// if ($querytwo) {
// echo "success";
// } else {
// echo "error";
// }
// if ($querythree) {
// echo "success";
// } else {
// echo "error";
// }
// if ($queryfour) {
// echo "success";
// } else {
// echo "error ";
// }
// if ($queryfive) {
// echo "success";
// } else {
// echo "error";
// }
// if ($querysix) {
// echo "success";
// } else {
// echo "error";
// }
$sql_get_dates = "SELECT engine_complete_time, closing_time FROM it WHERE complaint_id = $complaint_id";
$result_dates = mysqli_query($connect, $sql_get_dates);
if ($result_dates && mysqli_num_rows($result_dates) > 0) {
$row_dates = mysqli_fetch_assoc($result_dates);
$engine_complete_time = $row_dates['engine_complete_time'];
$closing_time = $row_dates['closing_time'];
$datetime1 = new DateTime($engine_complete_time);
$datetime2 = new DateTime($closing_time);
$interval = $datetime1->diff($datetime2);
$time_difference = $interval->format('%H:%i:%s');
// Update the "T2" column in the database
$sql_update_t2 = "UPDATE it SET T3 = '$time_difference' WHERE complaint_id = $complaint_id";
$query_update_t2 = mysqli_query($connect, $sql_update_t2);
} else {
echo "No rows found for complaint_id = $complaint_id";
}
$sql_get_dates = "SELECT engine_complete_time, closing_time FROM biomedical WHERE complaint_id = $complaint_id";
$result_dates = mysqli_query($connect, $sql_get_dates);
if ($result_dates && mysqli_num_rows($result_dates) > 0) {
$row_dates = mysqli_fetch_assoc($result_dates);
$admin_assign_time = $row_dates['engine_complete_time'];
$engine_complete_time = $row_dates['closing_time'];
$datetime1 = new DateTime($admin_assign_time);
$datetime2 = new DateTime($engine_complete_time);
$interval = $datetime1->diff($datetime2);
$time_difference = $interval->format('%H:%i:%s');
// Update the "T2" column in the database
$sql_update_t2 = "UPDATE biomedical SET T3 = '$time_difference' WHERE complaint_id = $complaint_id";
$query_update_t2 = mysqli_query($connect, $sql_update_t2);
} else {
echo "No rows found for complaint_id = $complaint_id";
}
$sql_get_dates = "SELECT engine_complete_time, closing_time FROM maintainance WHERE complaint_id = $complaint_id";
$result_dates = mysqli_query($connect, $sql_get_dates);
if ($result_dates && mysqli_num_rows($result_dates) > 0) {
$row_dates = mysqli_fetch_assoc($result_dates);
$admin_assign_time = $row_dates['engine_complete_time'];
$engine_complete_time = $row_dates['closing_time'];
$datetime1 = new DateTime($admin_assign_time);
$datetime2 = new DateTime($engine_complete_time);
$interval = $datetime1->diff($datetime2);
$time_difference = $interval->format('%H:%i:%s');
// Update the "T2" column in the database
$sql_update_t2 = "UPDATE maintainance SET T3 = '$time_difference' WHERE complaint_id = $complaint_id";
$query_update_t2 = mysqli_query($connect, $sql_update_t2);
} else {
echo "No rows found for complaint_id = $complaint_id";
}
$sql_get_dates = "SELECT engine_complete_time, closing_time FROM facility WHERE complaint_id = $complaint_id";
$result_dates = mysqli_query($connect, $sql_get_dates);
if ($result_dates && mysqli_num_rows($result_dates) > 0) {
$row_dates = mysqli_fetch_assoc($result_dates);
$admin_assign_time = $row_dates['engine_complete_time'];
$engine_complete_time = $row_dates['closing_time'];
$datetime1 = new DateTime($admin_assign_time);
$datetime2 = new DateTime($engine_complete_time);
$interval = $datetime1->diff($datetime2);
$time_difference = $interval->format('%H:%i:%s');
// Update the "T2" column in the database
$sql_update_t2 = "UPDATE facility SET T3 = '$time_difference' WHERE complaint_id = $complaint_id";
$query_update_t2 = mysqli_query($connect, $sql_update_t2);
} else {
echo "No rows found for complaint_id = $complaint_id";
}
$sql_get_dates = "SELECT time_date, closing_time FROM it WHERE complaint_id = $complaint_id";
$result_dates = mysqli_query($connect, $sql_get_dates);
if ($result_dates && mysqli_num_rows($result_dates) > 0) {
$row_dates = mysqli_fetch_assoc($result_dates);
$admin_assign_time = $row_dates['time_date'];
$engine_complete_time = $row_dates['closing_time'];
$datetime1 = new DateTime($admin_assign_time);
$datetime2 = new DateTime($engine_complete_time);
$interval = $datetime1->diff($datetime2);
$time_difference = $interval->format('%H:%i:%s');
// Update the "T2" column in the database
$sql_update_t2 = "UPDATE it SET T4 = '$time_difference' WHERE complaint_id = $complaint_id";
$query_update_t2 = mysqli_query($connect, $sql_update_t2);
} else {
echo "No rows found for complaint_id = $complaint_id";
}
$sql_get_dates = "SELECT time_date, closing_time FROM facility WHERE complaint_id = $complaint_id";
$result_dates = mysqli_query($connect, $sql_get_dates);
if ($result_dates && mysqli_num_rows($result_dates) > 0) {
$row_dates = mysqli_fetch_assoc($result_dates);
$admin_assign_time = $row_dates['time_date'];
$engine_complete_time = $row_dates['closing_time'];
$datetime1 = new DateTime($admin_assign_time);
$datetime2 = new DateTime($engine_complete_time);
$interval = $datetime1->diff($datetime2);
$time_difference = $interval->format('%H:%i:%s');
// Update the "T2" column in the database
$sql_update_t2 = "UPDATE facility SET T4 = '$time_difference' WHERE complaint_id = $complaint_id";
$query_update_t2 = mysqli_query($connect, $sql_update_t2);
} else {
echo "No rows found for complaint_id = $complaint_id";
}
$sql_get_dates = "SELECT time_date, closing_time FROM biomedical WHERE complaint_id = $complaint_id";
$result_dates = mysqli_query($connect, $sql_get_dates);
if ($result_dates && mysqli_num_rows($result_dates) > 0) {
$row_dates = mysqli_fetch_assoc($result_dates);
$admin_assign_time = $row_dates['time_date'];
$engine_complete_time = $row_dates['closing_time'];
$datetime1 = new DateTime($admin_assign_time);
$datetime2 = new DateTime($engine_complete_time);
$interval = $datetime1->diff($datetime2);
$time_difference = $interval->format('%H:%i:%s');
// Update the "T2" column in the database
$sql_update_t2 = "UPDATE biomedical SET T4 = '$time_difference' WHERE complaint_id = $complaint_id";
$query_update_t2 = mysqli_query($connect, $sql_update_t2);
} else {
echo "No rows found for complaint_id = $complaint_id";
}
$sql_get_dates = "SELECT time_date, closing_time FROM maintainance WHERE complaint_id = $complaint_id";
$result_dates = mysqli_query($connect, $sql_get_dates);
if ($result_dates && mysqli_num_rows($result_dates) > 0) {
$row_dates = mysqli_fetch_assoc($result_dates);
$admin_assign_time = $row_dates['time_date'];
$engine_complete_time = $row_dates['closing_time'];
$datetime1 = new DateTime($admin_assign_time);
$datetime2 = new DateTime($engine_complete_time);
$interval = $datetime1->diff($datetime2);
$time_difference = $interval->format('%H:%i:%s');
// Update the "T2" column in the database
$sql_update_t2 = "UPDATE maintainance SET T4 = '$time_difference' WHERE complaint_id = $complaint_id";
$query_update_t2 = mysqli_query($connect, $sql_update_t2);
} else {
echo "No rows found for complaint_id = $complaint_id";
}
?>