Glia iOS Widgets SDK 2.3.2

Release 2.3.2 contains internal improvements.

Glia iOS Widgets SDK 2.3.1

Fixed

When visitor was put on hold during audio or video engagement, they were automatically muted.

Glia iOS Widgets SDK 2.3.0

Added

Support for Live Observation of the visitors using the native mobile applications.

Changed

Remove the use of UserDefaults API inside the SDK so SDK would not have any restricted APIs according to Apple's changed standards.

Glia iOS Widgets SDK 2.2.2

Added

• The capability to manually override the site’s default locale.
• Support for default values in single-choice survey questions.

Changed

• The configure interface now requires a non-optional completion. The old configure method is deprecated.
• The startEngagementWithConfig method now includes the queueIds parameter. The old startEngagementWithConfig method is deprecated.

Fixed

• Switching from one locale to another and then back again caused an error.
• Local fallback for the company name was ignored if its value was not provided in Glia Hub.
• The integrator’s app icon was sometimes in case of use in React Native replaced with the Glia logo.
• When trying to configure the SDK with an incorrect site API, no error was shown to the integrator.

Glia iOS Widgets SDK 2.2.1

Widgets version 2.2.1 addressed an issue with compilation that might be present for integrators if they use Swift Package Manager for integrating.

Glia iOS Widgets SDK 2.2.0

Added

• Support for custom locales in native mobile applications. Documentation available in GliaHub.

Changed

• The company name set through Glia Hub now takes precedence over the UiTheme configuration.

Fixed

• Chat messages were duplicated for authenticated visitors at the beginning of an engagement.
• The attachment button was hidden when receiving a custom or response card.
• Global colors were not applied to some views.
• The spinner animation did not work when requesting a visitor code.
• The UI did not update for audio calls after the audio stream was established.
• Messages could be sent when the Message Center was unavailable.

Glia iOS Widgets SDK 2.1.0

Added

• Native GVA support for mobile applications.
• The minimize interface for a better user experience with deep links.
• The listQueues interface for dynamically fetching queue IDs.
• More views now support dynamic type font and are ADA-compliant.
• Messages syncing between mobile and desktop.

Changed

• The URL handling in text messages was improved to support a wider range of link types.
• SurveyStyle.InputQuestion no longer has a separate background property and inherits it from the option's normal state.

Fixed

• Excessive constraint warnings in the Xcode console.
• Too much space between the last message and the connecting view when starting a new engagement.
• The Powered by Glia logo was missing from the End Engagement dialog.
• SingleChoiceResponse messages were duplicated.
• System messages were not shown in chat.
• Chat history was duplicated for restored engagements.

Glia iOS Widgets SDK 2.0.6

Fixed

• In some occasion audio was not connecting
• Close previously queue tickets during creation a new queue ticket
• In some edge cases chat history was not fully cleared

Glia iOS Widgets SDK 2.0.5

Added

• Dynamic type font for improved accessibility.
• New accessibility identifiers.

Changed

• The ability to differentiate between the response cards and custom cards based on the metadata parameter was added.
• webRenderer is now the default renderer option for custom cards.

Fixed

• The chat bubble view was cut off.
• System messages were not formatted correctly.
• Visitors were not receiving messages from the operator after a transfer.

Full Changelog: 2.0.4...2.0.5

Glia iOS Widgets SDK 2.0.4

Changed

• Visitor is now able to write text in the chat always without text entry field becoming inactive when virtual assistant has suggested options.

Fixed

• Video not shown for if operator that has gotten the engagement by transfer makes video request.
• If one-way video was accepted by visitor during screen sharing session, end screen sharing button was hidden on Call screen.
• Multiple presented media upgrade alerts during Call Visualiser engagement did not behave properly.
• In some cases after multiple times of minimising the app screen sharing doesn't work after moving application to foreground.