Unable to Talk to the Home Assistant Supervisor

[slayer]

Hey

I've got the issue Unable to Talk to the Home Assistant Supervisor on RPi5

I've installed addon via Detailed Install Instructions

Do you any ideas why?

Description:

If you have anything else that could help explain what happened, click "Markdown" above and write it here.

Addon version: 0.112.1
Home Assistant Version: Uninitialized
Supervisor Version: Uninitialized
Supervisor Channel: {supervisor_channel}
Hassos Version: {hassos_version}
Docker Version: {docker_version}
Architecture: Uninitialized
Machine: {machine}
Date: 2024-11-12T19:16:59.350242+00:00
Timezone: Uninitialized
Failure Time: 2024-11-12T19:16:33.353482+00:00
Last Good Sync: 2024-11-12T19:16:33.349172+00:00
Next Sync: 2024-11-12T21:16:33.353482+00:00
Next Backup: 2024-11-12T08:58:32.097030+00:00
Next Cache Warm: 2024-11-12T21:14:02.801171+00:00
Time Offset: 0.0

Exception:

 addon/backup/ha/harequests.py:34 (wrap_and_call)
 addon/backup/ha/harequests.py:269 (_getHassioData)
 addon/backup/ha/harequests.py:225 (_validateHassioReply)
 /site-packages/aiohttp/client_reqrep.py:1059 (raise_for_status)
aiohttp.client_exceptions.ClientResponseError: 403, message='Forbidden', url=URL('http://supervisor/addons/self/info')
Whose handling caused:
 addon/backup/model/coordinator.py:198 (_sync)
 addon/backup/model/model.py:203 (sync)
 addon/backup/model/model.py:316 (_syncBackups)
 addon/backup/ha/hasource.py:273 (get)
 addon/backup/ha/hasource.py:412 (init)
 addon/backup/ha/hasource.py:457 (_refreshInfo)
 addon/backup/ha/hasource.py:420 (_refreshInfo)
 addon/backup/ha/harequests.py:34 (wrap_and_call)
 addon/backup/ha/harequests.py:143 (selfInfo)
 addon/backup/ha/harequests.py:34 (wrap_and_call)
 addon/backup/ha/harequests.py:147 (getAddonInfo)
 addon/backup/ha/harequests.py:41 (wrap_and_call)
backup.exceptions.exceptions.SupervisorPermissionError

Backups:

{
   "HomeAssistant": {
       "backups": 0,
       "retained": 0,
       "deletable": 0,
       "name": "HomeAssistant",
       "title": "Home Assistant",
       "latest": null,
       "max": 7,
       "enabled": true,
       "icon": "home-assistant",
       "ignored": 0,
       "detail": "",
       "size": "0.0 B",
       "ignored_size": "0.0 B",
       "free_space": "439.8 GB"
   },
   "GoogleDrive": {
       "backups": 0,
       "retained": 0,
       "deletable": 0,
       "name": "GoogleDrive",
       "title": "Google Drive",
       "latest": null,
       "max": 15,
       "enabled": true,
       "icon": "google-drive",
       "ignored": 0,
       "detail": "[email protected]",
       "size": "0.0 B",
       "ignored_size": "0.0 B",
       "free_space": "7.6 GB"
   }
}

Config:

{
   "Setting.MAX_BACKUPS_IN_HA": 7,
   "Setting.MAX_BACKUPS_IN_GOOGLE_DRIVE": 15,
   "Setting.DAYS_BETWEEN_BACKUPS": 2.0
}

Addon Logs:

11-12 19:45:27 ERROR [backup.model.coordinator] The supervisor is rejecting requests from the addon.  Please visit the web-UI for guidance
11-12 19:45:27 INFO [backup.model.coordinator] I'll try again in 2 hours
11-12 19:47:52 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 19:53:02 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 19:58:12 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 20:03:22 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 20:08:32 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 20:13:42 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 20:18:52 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 20:24:02 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 20:29:12 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 20:31:34 INFO [backup.model.coordinator] Syncing Backups
11-12 20:31:34 DEBUG [backup.ha.hasource] Failed to connect to supervisor
11-12 20:31:34 DEBUG [backup.ha.hasource] 
 addon/backup/ha/harequests.py:34 (wrap_and_call)
 addon/backup/ha/harequests.py:269 (_getHassioData)
 addon/backup/ha/harequests.py:225 (_validateHassioReply)
 /site-packages/aiohttp/client_reqrep.py:1059 (raise_for_status)
aiohttp.client_exceptions.ClientResponseError: 403, message='Forbidden', url=URL('http://supervisor/addons/self/info')
Whose handling caused:
 addon/backup/ha/hasource.py:420 (_refreshInfo)
 addon/backup/ha/harequests.py:34 (wrap_and_call)
 addon/backup/ha/harequests.py:143 (selfInfo)
 addon/backup/ha/harequests.py:34 (wrap_and_call)
 addon/backup/ha/harequests.py:147 (getAddonInfo)
 addon/backup/ha/harequests.py:41 (wrap_and_call)
backup.exceptions.exceptions.SupervisorPermissionError

11-12 20:31:34 ERROR [backup.model.coordinator] The supervisor is rejecting requests from the addon.  Please visit the web-UI for guidance
11-12 20:31:34 INFO [backup.model.coordinator] I'll try again in 2 hours
11-12 20:34:22 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 20:39:32 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 20:44:42 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 20:49:52 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 20:55:02 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 21:00:12 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 21:05:22 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 21:10:32 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 21:15:42 ERROR [backup.ha.haupdater] Trouble updating Home Assistant sensors.
11-12 21:16:33 INFO [backup.model.coordinator] Syncing Backups
11-12 21:16:33 DEBUG [backup.ha.hasource] Failed to connect to supervisor
11-12 21:16:33 DEBUG [backup.ha.hasource] 
 addon/backup/ha/harequests.py:34 (wrap_and_call)
 addon/backup/ha/harequests.py:269 (_getHassioData)
 addon/backup/ha/harequests.py:225 (_validateHassioReply)
 /site-packages/aiohttp/client_reqrep.py:1059 (raise_for_status)
aiohttp.client_exceptions.ClientResponseError: 403, message='Forbidden', url=URL('http://supervisor/addons/self/info')
Whose handling caused:
 addon/backup/ha/hasource.py:420 (_refreshInfo)
 addon/backup/ha/harequests.py:34 (wrap_and_call)
 addon/backup/ha/harequests.py:143 (selfInfo)
 addon/backup/ha/harequests.py:34 (wrap_and_call)
 addon/backup/ha/harequests.py:147 (getAddonInfo)
 addon/backup/ha/harequests.py:41 (wrap_and_call)
backup.exceptions.exceptions.SupervisorPermissionError

11-12 21:16:33 ERROR [backup.model.coordinator] The supervisor is rejecting requests from the addon.  Please visit the web-UI for guidance
11-12 21:16:33 INFO [backup.model.coordinator] I'll try again in 2 hours

Supervisor Logs:

 addon/backup/ha/harequests.py:34 (wrap_and_call)
 addon/backup/ha/harequests.py:213 (getSuperLogs)
 /site-packages/aiohttp/client_reqrep.py:1059 (raise_for_status)
aiohttp.client_exceptions.ClientResponseError: 403, message='Forbidden', url=URL('http://supervisor/supervisor/logs')
Whose handling caused:
 addon/backup/debugworker.py:167 (buildBugReportData)
 addon/backup/ha/harequests.py:41 (wrap_and_call)
backup.exceptions.exceptions.SupervisorPermissionError

Home Assistant Core Logs:

 addon/backup/ha/harequests.py:34 (wrap_and_call)
 addon/backup/ha/harequests.py:220 (getCoreLogs)
 /site-packages/aiohttp/client_reqrep.py:1059 (raise_for_status)
aiohttp.client_exceptions.ClientResponseError: 403, message='Forbidden', url=URL('http://supervisor/core/logs')
Whose handling caused:
 addon/backup/debugworker.py:171 (buildBugReportData)
 addon/backup/ha/harequests.py:41 (wrap_and_call)
backup.exceptions.exceptions.SupervisorPermissionError

[sabeechen]

Sorry this took a while to get back, I've had an unexpected hiatus.

If this is still a problem could I have you uninstall and re-install the addon? Doing this won't delete your backups and it will find the backup folder when you reinstall. Sometimes I've seen this happen but have never been able to track down the cause, the permissions HA sets up for addons is quite delicate.