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KCH301 USB Hub, not identifying all motors #21

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c-cretel opened this issue Jul 27, 2018 · 1 comment
Open

KCH301 USB Hub, not identifying all motors #21

c-cretel opened this issue Jul 27, 2018 · 1 comment

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@c-cretel
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c-cretel commented Jul 27, 2018 •
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I run these commands via the kernal on Spyder...
>>import thorlabs_apt as apt
>>devices = apt.list_available_devices()
I have 3 KDC101 controllers mounted on the KCH301 USB hub, but when I run the above code, apt.list_available_devices() only comes up with one device. I know that KDC101 has been tested, but I'm curious if there is something I need to do to read three devices from a single usb port on my computer.? Any thoughts on the fix?
@tobiasgehring
@tobiasgehring
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  • does it work with the Thorlabs software?
  • I could imagine the reason is the USB hub, I had communication problems with this device and a usb hub before.

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@tobiasgehring @c-cretel