Bug: Cannot get version info and IP Getter

[kingofhteseas]

Is this urgent?

None

Host OS

Ubuntu

CPU arch

x86_64

VPN service provider

Mullvad

What are you using to run the container

Portainer

What is the version of Gluetun

3.37.0

What's the problem 🤔

After Ubuntu updates I keep seeing:

ERROR [vpn] cannot get version information: Get "https://api.github.com/repos/qdm12/gluetun/releases": context canceled

and

ERROR [ip getter] Get "https://ipinfo.io/": context deadline exceeded (Client.Timeout exceeded while awaiting headers) - retrying in 5s

Usually changing the version resolves this but not this time. I have tried changing my compose by commenting out things or changing the private key to the servers public key, but still getting errors.

Share your logs (at least 10 lines)

2024-04-15T01:21:16Z INFO Alpine version: 3.18.5
2024-04-15T01:21:16Z INFO OpenVPN 2.5 version: 2.5.8
2024-04-15T01:21:16Z INFO OpenVPN 2.6 version: 2.6.8
2024-04-15T01:21:16Z INFO Unbound version: 1.17.1
2024-04-15T01:21:16Z INFO IPtables version: v1.8.9
2024-04-15T01:21:16Z INFO Settings summary:
├── VPN settings:
|   ├── VPN provider settings:
|   |   ├── Name: mullvad
|   |   └── Server selection settings:
|   |       ├── VPN type: wireguard
|   |       ├── Countries: sweden
|   |       └── Wireguard selection settings:
|   └── Wireguard settings:
|       ├── Private key: Qn1...G0=
|       ├── Interface addresses:
|       |   └── 
|       ├── Allowed IPs:
|       |   ├── 0.0.0.0/0
|       |   └── ::/0
|       └── Network interface: tun0
|           └── MTU: 1400
├── DNS settings:
|   ├── Keep existing nameserver(s): no
|   ├── DNS server address to use: 
|   └── DNS over TLS settings:
|       └── Enabled: no
├── Firewall settings:
|   ├── Enabled: yes
|   └── Outbound subnets:
|       └── 
├── Log settings:
|   └── Log level: INFO
├── Health settings:
|   ├── Server listening address: 127.0.0.1:9999
|   ├── Target address: cloudflare.com:443
|   ├── Duration to wait after success: 5s
|   ├── Read header timeout: 100ms
|   ├── Read timeout: 500ms
|   └── VPN wait durations:
|       ├── Initial duration: 6s
|       └── Additional duration: 5s
├── Shadowsocks server settings:
|   └── Enabled: no
├── HTTP proxy settings:
|   └── Enabled: no
├── Control server settings:
|   ├── Listening address: :8000
|   └── Logging: yes
├── OS Alpine settings:
|   ├── Process UID: 1000
|   └── Process GID: 1000
├── Public IP settings:
|   ├── Fetching: every 12h0m0s
|   └── IP file path: /tmp/gluetun/ip
└── Version settings:
    └── Enabled: yes
2024-04-15T01:21:16Z INFO [routing] default route found: interface eth0, gateway 172.17.0.1, assigned IP 172.17.0.3 and family v4
2024-04-15T01:21:16Z INFO [routing] adding route for 0.0.0.0/0
2024-04-15T01:21:16Z INFO [firewall] setting allowed subnets...
2024-04-15T01:21:16Z INFO [routing] default route found: interface eth0, gateway 172.17.0.1, assigned IP 172.17.0.3 and family v4
2024-04-15T01:21:16Z INFO [routing] adding route for 192.168.1.0/24
2024-04-15T01:21:16Z INFO TUN device is not available: open /dev/net/tun: no such file or directory; creating it...
2024-04-15T01:21:16Z INFO [http server] http server listening on [::]:8000
2024-04-15T01:21:16Z INFO [firewall] allowing VPN connection...
2024-04-15T01:21:16Z INFO [dns] using plaintext DNS at address 10.64.0.1
2024-04-15T01:21:16Z INFO [healthcheck] listening on 127.0.0.1:9999
2024-04-15T01:21:16Z INFO [wireguard] Using available kernelspace implementation
2024-04-15T01:21:16Z INFO [wireguard] Connecting to [2a03:1b20:5:f011:31::a03f]:51820
2024-04-15T01:21:16Z INFO [wireguard] Wireguard setup is complete. Note Wireguard is a silent protocol and it may or may not work, without giving any error message. Typically i/o timeout errors indicate the Wireguard connection is not working.
2024-04-15T01:21:23Z INFO [healthcheck] program has been unhealthy for 6s: restarting VPN (see https://github.com/qdm12/gluetun-wiki/blob/main/faq/healthcheck.md)
2024-04-15T01:21:23Z INFO [vpn] stopping
2024-04-15T01:21:23Z ERROR [vpn] cannot get version information: Get "https://api.github.com/repos/qdm12/gluetun/releases": context canceled
2024-04-15T01:21:23Z INFO [vpn] starting
2024-04-15T01:21:23Z INFO [firewall] allowing VPN connection...
2024-04-15T01:21:23Z INFO [wireguard] Using available kernelspace implementation
2024-04-15T01:21:23Z INFO [wireguard] Connecting to 185.65.135.69:51820
2024-04-15T01:21:23Z INFO [wireguard] Wireguard setup is complete. Note Wireguard is a silent protocol and it may or may not work, without giving any error message. Typically i/o timeout errors indicate the Wireguard connection is not working.
2024-04-15T01:21:31Z ERROR [ip getter] Get "https://ipinfo.io/": context deadline exceeded (Client.Timeout exceeded while awaiting headers) - retrying in 5s
2024-04-15T01:21:34Z INFO [healthcheck] program has been unhealthy for 11s: restarting VPN (see https://github.com/qdm12/gluetun-wiki/blob/main/faq/healthcheck.md)
2024-04-15T01:21:34Z INFO [vpn] stopping
2024-04-15T01:21:35Z INFO [vpn] starting
2024-04-15T01:21:35Z INFO [firewall] allowing VPN connection...
2024-04-15T01:21:35Z INFO [wireguard] Using available kernelspace implementation
2024-04-15T01:21:35Z INFO [wireguard] Connecting to 193.138.218.82:51820
2024-04-15T01:21:35Z INFO [wireguard] Wireguard setup is complete. Note Wireguard is a silent protocol and it may or may not work, without giving any error message. Typically i/o timeout errors indicate the Wireguard connection is not working.
2024-04-15T01:21:51Z INFO [healthcheck] program has been unhealthy for 16s: restarting VPN (see https://github.com/qdm12/gluetun-wiki/blob/main/faq/healthcheck.md)
2024-04-15T01:21:51Z INFO [vpn] stopping
2024-04-15T01:21:51Z INFO [vpn] starting
2024-04-15T01:21:51Z INFO [firewall] allowing VPN connection...
2024-04-15T01:21:51Z INFO [wireguard] Using available kernelspace implementation
2024-04-15T01:21:51Z INFO [wireguard] Connecting to [2a03:1b20:1:f410:40::a04f]:51820
2024-04-15T01:21:51Z INFO [wireguard] Wireguard setup is complete. Note Wireguard is a silent protocol and it may or may not work, without giving any error message. Typically i/o timeout errors indicate the Wireguard connection is not working.
2024-04-15T01:21:51Z ERROR [ip getter] Get "https://ipinfo.io/": context deadline exceeded (Client.Timeout exceeded while awaiting headers) - retrying in 10s

Share your configuration

---
version: "3.7"
services:
  gluetun:
    image: qmcgaw/gluetun:v3.37.0
    container_name: gluetun
    cap_add:
      - NET_ADMIN
    network_mode: bridge
    ports:
redacted
    volumes:
      - /docker/gluetun:/gluetun
    environment:
      - FIREWALL_OUTBOUND_SUBNETS=<redacted>
      - VPN_SERVICE_PROVIDER=mullvad
      - VPN_TYPE=wireguard
      - WIREGUARD_PRIVATE_KEY=<redacted>
      - WIREGUARD_ADDRESSES=10.64.222.21/32
      - SERVER_COUNTRIES=Sweden
#      - SERVER_CITIES=Malmo
#      - SERVER_HOSTNAMES=se-mma-wg-001
#      - ISP=31173
#      - OWNED_ONLY=yes
      - DOT=off
      - DNS_ADDRESS=<redacted>
    restart: always

[github-actions]

@qdm12 is more or less the only maintainer of this project and works on it in his free time.
Please:

• do not ask for updates, be patient
• 👍 the issue to show your support instead of commenting
  @qdm12 usually checks issues at least once a week, if this is a new urgent bug,
  revert to an older tagged container image

[dathbe]

Did you find a solution? I'm getting effectively the same error messages.

[kingofhteseas]

Did you find a solution? I'm getting effectively the same error messages.

No, just gotta be patient which is okay with me :)

[dathbe]

Yeah. Not a problem. But please post here if you find a solution and I’ll do the same.

[qdm12]

Please please please let's not mix issues. The original issue is for Ubuntu+Mullvad being unhealthy. I marked all macos comments as off-topic, please create a separate issue for it if you feel there is a need for it.

@kingofhteseas please check out https://github.com/qdm12/gluetun-wiki/blob/main/faq/healthcheck.md and if it doesn't resolve it, see #2154
I'm running a Linux Arch host with Mullvad with no problem over here.

Closing this since it's not a gluetun bug.

[github-actions]

Closed issues are NOT monitored, so commenting here is likely to be not seen.
If you think this is still unresolved and have more information to bring, please create another issue.

This is an automated comment setup because @qdm12 is the sole maintainer of this project
which became too popular to monitor issues closed.

[dathbe]

For what it's worth, my comments had nothing to do with MacOS. I was able to set the environment variable DOT=off and it seems to have resolved my immediate issue. I'm sure this is not ideal and probably has side effects.