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Amazon SES Specific Configuration

Settings - For CiviMail for Amazon SES

Log onto AWS. Navigate to the Service SES and then to SMTP Settings, here you will find the server name and port as well as be able to create SMTP Credentials.

Make sure your CiviCRM Outbound Mail settings (CiviCRM->Administer menu -> System Settings -> Outbound Mail) are configured to match the settings in your AWS SES account.

You should also be sure that your default mail account which is used for bounce processing (CiviCRM->Administer menu->Mail Accounts) is configured and uses a domain that is verified by SES for your account. Similarly, check that your "From" email address (CiviCRM->Administer CiviCRM->From Email Address Options) is configured and approved in SES.

Settings in Amazon SES

In SES you will need to:

  • configure SMTP Credentials,

  • verify domains and email addresses.

  • Set up a configuration set by navigating to SES Home -> Configuration Sets -> Create Configuration Set

    • for destination {select a destination type} select SNS
    • Configure the SNS destination
      • For Event Types check Bounce and Complaint
      • For Topic, create a new topic
  • Configure identities to use SNS

    • Go to SES Home -> Identity Management -> Domains (this works the same for verified email addresses) (screenshot 1 step 1).
    • Tick the checkbox to the left of one of your domain identities (screenshot 1 step 2).
    • Click the View Details button at the top of your screen (screenshot 1 step 3).
    • Click the Notifications header (screenshot 2 step 1).
    • Click Edit Configuration (screenshot 2 step 2).
    • Under SNS Topic Configuration, set Bounces and Complaints to your new SNS topic.
    • Optionally, set Email Feedback Forwarding to Disabled if you don't want senders to receive bounce messages.
    • Click Save Config.

    Amazon SES Domain Identities screen

    Amazon SES Domain Identity Details screen

Settings in SNS

Once you have set up a configuration Set you will need to go to SNS home and configure SNS to process the topic.

  • Go to SNS Home -> Topics and click on the name of the topic you created above.
  • Click the Create Subscription button.

On the Create Subscription screen the Topic ARN should be populated. Set the Protocol to HTTPS. The endpoint should be the URL in the green box on the settings page for this extension (somethng like: http://{yourDomain}/civicrm?page=CiviCRM&q=civicrm/airmail/webhook&reset=1&secretcode={secretCode}) then click "Create Subscription"

At first the Subscription will show up as pendingConfirmation, you may need to wait a minute and then refresh the page before it confirms... SNS sends a subscribe URL to your site which this extension responds to.. that process takes a minute or two.

Useful resources