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Unfortunately I don't use Hoobs. So can't troubleshoot with hoobs.
You can try to install my fork that includes the PR changes I recently made to support latest homebridge:
I recommend uninstalling the plugin first and restarting homebridge with it uninstalled.
npm uninstall -g homebridge-bigAssFans
edit config.conf to remove bigassfan config block.
start homebridge (this should remove cached accessories).
stop homebridge
npm install -g pponce/homebridge-bigAssFans#myUpstreamMaster
edit config,conf to add in the bigassfan config block
start homebridge again and see if it works.
I have one fan.
I am using HOOBS home bridge.
I added plugin without any issue.
I wrote platform as per the readme file.
The fan was added to HomeKit.
The fan is unresponsive in HomeKit,
Help please
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