From 2add6cb0a6f321a6411fc94450b8cceb3b1b55fc Mon Sep 17 00:00:00 2001 From: Roger Zhou Date: Fri, 19 Jan 2024 11:44:53 +0800 Subject: [PATCH] Update managed-service-provider.md (#16184) * Update managed-service-provider.md * Update managed-service-provider.md * Update managed-service-provider.md * Update managed-service-provider.md * Update managed-service-provider-customer.md * Update managed-service-provider-customer.md * Apply suggestions from code review * Update tidb-cloud/managed-service-provider.md --------- Co-authored-by: Ran --- .../managed-service-provider-customer.md | 11 +++++-- tidb-cloud/managed-service-provider.md | 30 +++++++++++++++++-- 2 files changed, 37 insertions(+), 4 deletions(-) diff --git a/tidb-cloud/managed-service-provider-customer.md b/tidb-cloud/managed-service-provider-customer.md index 19b6e5fa61e90..57e00c7bf4229 100644 --- a/tidb-cloud/managed-service-provider-customer.md +++ b/tidb-cloud/managed-service-provider-customer.md @@ -5,9 +5,16 @@ summary: Learn how to become a Managed Service Provider (MSP) customer. # Managed Service Provider Customer -A Managed Service Provider (MSP) customer is a customer who uses the TiDB Cloud Services provided by the Managed Service Provider. The MSP customer need to purchase TiDB Cloud and pay invoices through the MSP channel. +A Managed Service Provider (MSP) customer is a customer who uses the TiDB Cloud Services provided by the Managed Service Provider. -This document describes how to become an MSP customer and some common operations for MSP customers. +Compared to the direct TiDB Cloud customer, there are several differences for sign-up and invoice payment: + +- The MSP customer needs to sign up for a TiDB Cloud account from the dedicated sign-up page provided by the MSP. +- The MSP customer pays invoices through the MSP channel, instead of paying directly to PingCAP. + +Other daily operations on the TiDB Cloud console are the same for both direct TiDB Cloud customers and MSP customers. + +This document describes how to become an MSP customer and how to check history and future bills for MSP customers. ## Create a new MSP customer account diff --git a/tidb-cloud/managed-service-provider.md b/tidb-cloud/managed-service-provider.md index 4324be903708e..68b8548b9aaa4 100644 --- a/tidb-cloud/managed-service-provider.md +++ b/tidb-cloud/managed-service-provider.md @@ -5,12 +5,38 @@ summary: Learn how to become a Managed Service Provider (MSP). # Managed Service Provider +The Managed Service Partner Program aims to establish and foster a strong partnership between PingCAP and our partners to benefit our customers. + A managed service provider (MSP) is a partner who resells TiDB Cloud and provides value-added services, including but not limited to TiDB Cloud organization management, billing services, and technical support. +Benefits of becoming a managed service provider include: + +- Discounts and incentive programs +- Enablement training +- Increased visibility through certification +- Joint marketing opportunities + ## Become an MSP of PingCAP -If you are interested in the MSP program and would like to join as a partner, [contact sales](https://www.pingcap.com/partners/become-a-partner/) to enroll. We will carefully evaluate your request and get back to you soon. +If you are interested in the MSP program and would like to join as a partner, [contact sales](https://www.pingcap.com/partners/become-a-partner/) to enroll. Please provide the following information: + +- Company name +- Company contact email +- Company official website URL +- Company logo (One SVG file for light mode and one SVG file for dark mode. A horizontal logo with 256 x 48 pixels is preferred) + +We will carefully evaluate your request and get back to you soon. ## Manage daily tasks for MSP customers -Once you are approved as a PingCAP MSP, you will receive an API key for the [MSP Management API](https://docs.pingcap.com/tidbcloud/api/msp/v1beta1). You can manage your MSP customers' daily tasks via OpenAPI. +Once you are approved as a PingCAP MSP, you will receive an API key for the [MSP Management API](https://docs.pingcap.com/tidbcloud/api/msp/v1beta1). + +You can use the MSP management API to manage daily tasks: + +- Query the MSP monthly bill for a specific month +- Query credits applied to an MSP +- Query discounts applied to an MSP +- Query the monthly bill for a specific MSP customer +- Create a new signup URL for an MSP customer +- List all MSP customers +- Retrieve MSP customer information by the customer organization ID