fetch failed error in creating payload app with create-payload-app

[Inna-Mykytiuk]

Describe the Bug

Every time I want to install an app, I get this message, no matter if I use npx or pnpx

$ npx create-payload-app

┌ create-payload-app
│
◇ ────────────────────────────────────────────╮
│ │
│ Welcome to Payload. Let's create a project! │
│ │
├───────────────────────────────────────────────╯
│
◇ Project name?
│ payload
│
◇ Choose project template
│ blank
│
◇ Select a database
│ MongoDB
│
◇ Enter MongoDB connection string
│ mongodb://127.0.0.1/payload
│
■ fetch failed

or

$ npx create-payload-app

┌ create-payload-app
│
◇ ────────────────────────────────────────────╮
│ │
│ Welcome to Payload. Let's create a project! │
│ │
├───────────────────────────────────────────────╯
│
◇ Project name?
│ payload-test
│
◇ Choose project template
│ blank
│
◇ Select a database
│ MongoDB
│
◇ Enter MongoDB connection string
│ mongodb+srv://innkapinnka:[email protected]/
│
■ fetch failed

Result will be the same. Help me please.

Link to the code that reproduces this issue

---

Reproduction Steps

create payload application with following steps
1 pnpx create-payload-app
2. Select a database as MongoDB
3. Enter MongoDB connection string
it will breakdown with fetch failed error

Which area(s) are affected? (Select all that apply)

area: core

Environment Info

create-payload-app@

[github-actions]

Please add a reproduction in order for us to be able to investigate.

Depending on the quality of reproduction steps, this issue may be closed if no reproduction is provided.

Why was this issue marked with the invalid-reproduction label?

To be able to investigate, we need access to a reproduction to identify what triggered the issue. We prefer a link to a public GitHub repository created with create-payload-app@beta -t blank or a forked/branched version of this repository with tests added (more info in the reproduction-guide).

To make sure the issue is resolved as quickly as possible, please make sure that the reproduction is as minimal as possible. This means that you should remove unnecessary code, files, and dependencies that do not contribute to the issue. Ensure your reproduction does not depend on secrets, 3rd party registries, private dependencies, or any other data that cannot be made public. Avoid a reproduction including a whole monorepo (unless relevant to the issue). The easier it is to reproduce the issue, the quicker we can help.

Please test your reproduction against the latest version of Payload to make sure your issue has not already been fixed.

I added a link, why was it still marked?

Ensure the link is pointing to a codebase that is accessible (e.g. not a private repository). "example.com", "n/a", "will add later", etc. are not acceptable links -- we need to see a public codebase. See the above section for accepted links.

Useful Resources

• Reproduction Guide
• Contributing to Payload

[Inna-Mykytiuk]

this issue marked with the invalid-reproduction label because I can't create new repository. I can copy your template, but I want to understand why I can't create app from scratch with terminal

[denolfe]

Hey @Inna-Mykytiuk , this error is likely due to not being able to fetch the template code from the github URL. You can get more info by passing the --debug flag to the CLI.

It will give back a URL like https://codeload.github.com/payloadcms/payload/tar.gz/main.

Can you verify that you're able to reach that file in a browser? It will attempt to download the specified file.

[Inna-Mykytiuk]

No access, The connection is not confidential and is marked as potentially threatening to my system.

But I managed to upload the file. What should I do with it?

[elghaied]

hello @Inna-Mykytiuk , do you have the same issue if you try to install next js
npx create-next-app@latest

[Inna-Mykytiuk]

No, I don't have problem with Next installation

[Inna-Mykytiuk]

This problem with payload occurs both on the computer and on the laptop, the Windows10-11 operating system

[elghaied]

@Inna-Mykytiuk I searched a bit, most cases were because of VPN/Proxy or antivirus and firewalls

when you run this what you get

node -e "require('https').get('https://raw.githubusercontent.com/payloadcms/payload/refs/heads/main/templates/website/package.json', res => { res.setEncoding('utf8'); res.on('data', console.log); res.on('error', console.error); }).on('error', console.error);"

you can install the web template using git cli using

git clone -n --depth=1 --filter=tree:0 https://github.com/payloadcms/payload my-project && cd my-project && git sparse-checkout set --no-cone templates/website && git checkout && rm -rf .git && git init && git add . && git mv -f templates/website/{.,}* . && git add . && git commit -m "Initial commit"

[denolfe]

This appears to be very specific to your networking setup. Beyond fixing that configuration, it may be easier to grab the code directly from the repository here by either cloning the repository and copying or downloading the repo via zip and copying.

Closing this as it is something to do w/ your specific setup and no others are seeing this issue.

[github-actions]

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Please open a new issue if this issue persists with any additional detail.