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v1_EN_HowToAskQuestion

winlin edited this page Feb 3, 2017 · 31 revisions

HOME > EN(1.0) > How to Ask Question

Step

When blocked by question, please:

  1. First, read the bellow FAQs.
  2. Second, search with the issues.
  3. Third, read relative wiki.
  4. Forth, ask some guys in wechatgroup group.
  5. Finally, file an issues, please follow the rules.

FAQ

First FAQs:

  • Why my SRS has so many problems? Such as crash or bad performance? Please use release branches, for example, 1.0 or 2.0, never use develop branch.
  • How to support VOD? Realtime messages? HTTPS? Timeshift? P2P? All these features wouldn't be supported, it's not our goal.

Others:

  • How to build: Build
  • The hardware required: Build
  • The os required: Build
  • Why publish/play failed when SRS start ok? Maybe you should disable selinux and stop iptables: Build
  • How to use the cluster: Cluster
  • The performance benchmark: Performance
  • What is the license of SRS? Why MIT? Please see: License
  • How to run the demo pages of SRS: Demo
  • The authors and contributors: Readme
  • The architecture of SRS: Readme
  • The key features of SRS: Readme
  • The releases of SRS: Readme
  • Comparaton to other servers: Compare
  • The history of SRS: Readme

File new bug when you still have questions, please follow the following bug template.

File Issue

Please file bug with following description:

  • Issue: the descrpition of your issue.
  • Environment: os(32/64bits, version), server deploy architecture.
  • StreamFlow: encoder info, how to publish to SRS, player how to play.
  • SRS version: the version of SRS, you can get it by command ./objs/srs -v
  • Encoder: what is the detail info of encoder, the arguments of command line.
  • SRS config: the config of SRS which you are using.
  • SRS log: the detail log of SRS.
  • Replay step: the description to replay the bug.

Winlin 2014.10

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